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“Great honeymoon destination”

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Gatlinburg Town Square Resort By Exploria Resorts
Ranked #22 of 78 Hotels in Gatlinburg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great honeymoon destination”
5 of 5 bubbles Reviewed 1 December 2012

My husband and I stayed here for our honeymoon. The room, accommodations, fire place, and hot tub in the rooms were amazing. The only downside is that the location is 1/3rd of a mile from the Gatlinburg Parkway up hill. However there was a cheap shuttle that stopped right in front of the hotel. We are planning on coming back for our anniversary!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bjcornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cleveland, Tennessee
Level Contributor
189 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 bubbles Reviewed 12 November 2012

This property has a fairly good location, with a short walk to the strip. The accommodations.....let's start with the rooms. The rooms are large and spacious or small and adequate. Our stay is a combo of two units, the small room joined with the large suite. So we had plenty of room, 2 fireplaces, 1 1/2 kitchens, 2 jetted oversized tubs, 2 showers, and 1 balcony on the creekside. Simply beautiful. Well appointed rooms, but some of the appliances and electronics need updated. They have a nice indoor heated pool, an outdoor pool that closes in the winter, and an outdoor jacuzzi that is open year round (but they struggle to keep it cleaned, with all the trees around). This property has the funkiest elevators ever. You have to push the button, and then back up against the wall in order to see which one comes available, and sometimes the same level is on different levels. (yeah, go figure that one out. YOu would have to see it to understand). But it all works out in the end. Funky, but fun place to stay. They have alway been, over the years, attentive to our needs if something breaks or goes wrong. They are a good group of people trying to accommodate their guests for a great stay. They do their best. If you go, keep and open mind, and realize this isn't a Marriott or Hyatt or Hilton (and frankly, I have stayed in some of those that are worse), and you should have a great stay.
~ Jeffrey

Room Tip: Ask for the larger type room with a blacony and living area and full kitchen, and ask for creek side...
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, Georgia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 8 November 2012 via mobile

Our stay was in October during the peak season. The resort is an easy 15-minute walk from shopping and dining and only minutes by car from the Great Smoky Mountains. Our second floor one-bedroom balcony unit was clean and included a well-appointed kitchen, a gas fireplace, king bed, TV's in living room and bedroom, jacuzzi tub, washer/dryer, and good WIFI. The sofa was long overdue for replacement, was like sitting in a hole. Another negative involved insufficient luggage carts. The day before checkout guests secreted carts in their rooms to be sure they had access to be able to make the rather early 10AM checkout. Toting a weeks worth of luggage to the garage without a cart involved many elevator trips and long delays waiting for elevators. Other resorts assure proper sharing by employing carts too tall to clear room entry doorways. This resort should consider such a solution.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick73_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 6 October 2012

The property was very clean. We had a 2 bedroom lockout. My only complaint is the sofa and king size bed were not comfortable. They look nice but after sitting on the sofa (which is a sofa bed) the cushions sank which made it very uncomfortable. The bed when another person would get in made it feel like you were on a hill. The pillows were not the normal big soft fluffy pillows I am use to from Diamond International. The bedding did not fit the bed, and the bathroom ammenuties were very skimpy. Out side of that the place was great and I would come back for a visit. Location was very good, just up light 8.

Room Tip: I do not know about the other floors, or the other side, but ours was on the 1st floor and we heard...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lsa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moorestown, New Jersey
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 October 2012

We traded with RCI to stay here and couldn't have been happier. The rooms were clean and comfortable. The master bedroom had a king bed, a TV, 2 closets (with 6 hangers each), a dresser, and a huge master bath with jacuzzi tub. The second bedroom had 2 twin beds a closet and at tv. The living room had a flat screen tv that worked fine and comfortable furniture. The kitchen was small and oddly layed out, but worked fine. I would stay here again. We could walk down to the main street (about 4 blocks down the hill) or we could drive into the Smokies or Pigeon Forge ( a commercial wasteland).

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank curley207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnstown, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 September 2012

We are owners who always get a creek side Phase II unit. Our unit was clean as usual. The only complaint I could mention is the lack of things on which to hang towels and such in the bathrooms.
Our check in was hilarious. The woman at the counter was so funny. We were exhausted and I kept forgetting things that she had just told me. I even asked her, "where's the door?" I started for the door and she yelled, "wait!, you forgot your unit keys!"

Room Tip: Ask for, "Creek side" in Phase II
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pennsylvanians15904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfort, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 23 September 2012

We are staying @ Gatlinburg Town Square Sept 21-Sept 24 we booked it through our Rci points.We our so disappointed with the room, Rci told us this was the only available room we could get, the room was cute we got a studio, has jacuzzi and partially kitchen.This room was a little bit dusty and outdated, I have to call and asked for a pillow cases because I found some hair on it, they haven't change it. The whole room outdated furniture was fine with me even the outdated TV,what pisses me off that the TV has a terrible reception it was snowy.I called the maintenance and he came to our room,he told us that "that's the best reception you can get". He said that the cable server is bad that a lot of people has been complaining but until now they haven't fixed it.We would never come back @ this place again.By the way we stayed studio room 214b. The staff are kind.

Room Tip: Clean it better,update th Tv and phone, Tv recepcion horrible.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Doods A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gatlinburg Town Square Resort By Exploria Resorts

Property: Gatlinburg Town Square Resort By Exploria Resorts
Address: 414 Historic Nature Trl, Gatlinburg, TN 37738-3300
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Gatlinburg
#23 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Gatlinburg Town Square Resort By Exploria Resorts 2.5*
Number of rooms: 31
Official Description (provided by the hotel):
Welcome to Gatlinburg Town Square Nestled in the midst of the Great Smoky Mountains National Park, you'll find resort living in an area so vividly beautiful, walking through it is akin to moving through a painting. Gatlinburg Town Square and Town Village are ideally situated in the heart of Gatlinburg Tennessee, within easy walking distance to downtown and all the entertainment, shopping and nightlife only the Smokies could offer. Discover nature's gallery of mountain trails, pristine waterfalls and breathtaking mountain vistas, all on display and timelessly preserved for your family's enjoyment in The Great Smoky Mountains National Park, located less than a mile away. Whether you want to bask in the tranquility of the mountains, or discover the adventures that await within them, you are sure to find something to fit your vacation needs. As soon as you arrive at the resort, you'll find yourself adjusting to 'mountain time' as you gaze upon a three-story waterfall cascading down the stone tower beckoning you inside where you will be greeted by a resort team exuding the Southern hospitality for which this region is world famous. Let the vacation begin by lounging in front of your private fireplace or by grilling alongside our spring-fed creek. Here, you can indulge in the many attractions, such as in an aerial tram ride 2,675 feet above the city, and immerse yourself in the beauty of the Great Smoky Mountains. ... more   less 
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Also Known As:
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort

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