We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“They SAVED our vacation!”
Review of Sleep Inn & Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sleep Inn & Suites
Ranked #39 of 77 Hotels in Gatlinburg
Indianapolis, Indiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“They SAVED our vacation!”
Reviewed 18 July 2011

I took the family to Gatlinburg for vacation from 7/13/11 to 7/17/11. We originally booked our stay at the Rodeway Inn Skyland (which is a little more than a block away from this Sleep Inn). Upon arrival at the Rodeway, I immediately called my Choice Hotels representative and BEGGED them to get us out of there. We noticed this Sleep Inn when we drove into town, and requested to be moved there. The Choice Hotels rep contacted both hotels and made the arrangements.

This was our first trip to Gatlinburg. I say "first" because I'm sure that we will be back after our experience at the Sleep Inn -- this is saying A LOT because we were so disappointed with the Rodeway's conditions and RUDE desk person that we were seriously considering returning home after only one day in town!

Upon arrival to the Sleep Inn on day two of our vacation, we were greeted with smiles and understanding by the hotel management. They went out of their way to accommodate us. Both rooms were AMAZING -- extremely clean with all new carpet, huge rooms, big bathrooms, excellent strength on the wireless high speed internet.

The only negative was the cramp quarters for morning breakfast. The fare was typical of "Deluxe Continental Breakfasts" with cereal, waffles, donuts, muffins, etc. But we had to take our food back to our rooms as the tables were always full. And, the waffle makers kept setting off the smoke alarms.

All in all, the staff at the Sleep Inn in Gatlinburg took our "tragedy" and turned it into a vacation to remember! Thanks!!!!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Skreach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

462 reviews from our community

Traveller rating
    183
    107
    76
    44
    52
See reviews for
192
133
14
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Any
English first
Oak Ridge, Tennessee
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2011

We stayed in a king room with jacuzzi. The jacuzzi did not work. Of the three control knobs, two didn't work and the third was missing. The desk clerk was yelling at her kids on the phone while checking us in. Cool. There were "strange" people in the lobby that appeared to "live" there. The view out our balcony was of the hotel next door that appeared to be a transient flop house. There were no shampoo and stuff in the bathroom. Room was clean but old. It was not worth the money. We can't believe this place is so highly rated on this site. We won't be back.

Stayed June 2011, travelled as a couple
Helpful?
6 Thank woodchuck69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2011

My husband and I took our 3 children, ages 18 mos, 9 and 11 to this hotel. If you are looking for finer luxuries, this is not the place for you, but if you are on a budget and want your kids to be happy, stay here! We could not find a better value with an indoor pool and free breakfast. Food was awesome (fresh fruit, muffins, waffles, cereal, oatmeal, coffee, hot chocolate, milk, OJ) and the staff was very friendly and accommodating. Lazy river and indoor pool were clean and just big enough for several people to enjoy & the hot tub was relaxing. Room was basic, hot water took a while to run, but overall, I would stay again since we did not spend much time in it with all of the things to do. The location was perfect since we could walk to everything. Personally I liked being away from the hustle and bustle and a lot of the hotels around this one were out of business or old/run down, which made it pretty quiet. Despite the economic depression of the areas around the hotel, we felt safe.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrs_waters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2011

The location was outstanding. Value was amazing. We couldn't have asked for anything more than this hotel offered. Great amenities, and above all a great friendly staff, that really acted like they cared about our stay. My kids really liked the pool, and it was heated, an added bonus. We will definitely be staying here again in the near future.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ffemt210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
Reviewed 29 March 2011

Beautiful rooms, GREAT complimentary breakfast, warm friendly service.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckr865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Haven, Michigan
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 March 2011

This is not the same place others have reviewed! I booked it based on location and reviews on this site. We were the ONLY guests the first night and there was only one other our second night. You would think that would get us the best rooms but were put on the 6th floor in a room that needed cleaning, the mattress was stained and old, sheets were thread bare. VERY noisy from the traffic. Lighting too dim. Remote control did not work. Breakfast not good (no microwave - had to cook our oatmeal in our room!). Stay away from this place. Needs a thorough cleaning and up-dating!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank traveler46321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middletown, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2011

We stayed in this hotel for 3 nights for a cheer competition my daughter was in. It was very clean- the room was a little humid even though it was February- but it was great. We didn't use the indoor pool, but we did walk by it- it looked very clean.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loves2travel51992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Gatlinburg hotels
0.3 mi away
Quality Inn & Suites Gatlinburg
0.2 mi away
Crossroads Inn and Suites
Crossroads Inn and Suites
#29 of 77 in Gatlinburg
3.5 of 5 bubbles 441 reviews
1.0 mi away
Econo Lodge Inn & Suites on the River
Show Prices
Show Prices
Show Prices
0.3 mi away
Days Inn Gatlinburg on the River
0.8 mi away
Econo Lodge Inn & Suites
Econo Lodge Inn & Suites
#23 of 77 in Gatlinburg
4.0 of 5 bubbles 549 reviews
0.1 mi away
PARKVIEW INN & SUITES
PARKVIEW INN & SUITES
#66 of 77 in Gatlinburg
3.0 of 5 bubbles 444 reviews
Show Prices
Show Prices
Show Prices

Been to Sleep Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 335 E Parkway, Gatlinburg, TN 37738-4968
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 77 Hotels in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Official Description (provided by the hotel):
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated pool, lazy-river, and hot tub facility year-round. Enjoy more benefits & value at a reasonable rate. Excellent location for tour buses and groups, with FREE double-deck parking, conference room, and close access to the trolley route. FREE Morning Medley Breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Priceline, Choice Hotels, Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., getaroom.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Sleep Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn And Suites
Sleep Hotel Gatlinburg
Sleep Inn Gatlinburg
Gatlinburg Sleep Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing