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Sleep Inn & Suites
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Reviews (521)
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207
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54
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All reviewslazy riverindoor poolhot tubroom was cleanboiled eggsdonutsmake your own wafflestrolley stopyogurtthe breakfast areacontinental breakfastthe main stripwithin walking distancewould stay here againup to dateclose to downtownmikey
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372 - 377 of 521 reviews
Reviewed 10 December 2012

We take our grandchildren to Gatlinburg each year for the annual Christmas parade. Since Mikey and his crew took other, the entire hotel has been improved in many ways, including tremendous improvements in the rooms and the swimming pool area. We love the location but most of all we love the way we are treated with caring, loving attention from the entire staff. We truly feel like family when we walk in the door. The posistive attitude is contagious. People on the floor with you and in the main area become friends.

  • Stayed: December 2012, travelled with family
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Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2012

Great hotel and wonderful staff. Room was very clean and great location to downtown Gatlinburg. Can't say enough about the great staff. Would recommend this hotel to anyone looking for a great place to stay in Gatlinburg.

  • Stayed: December 2012, travelled with family
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2  Thank Jeania H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

The staff was friendly, but the hotel was unimpressive at best. Rooms had a new coat of paint and bedding, but otherwise were dated. Giant desk chair led to TIGHT space and little walking room. Room was very moist and humid at all times. Inadequate lighting in room..makes one think they are hiding the dirt in the dark. Two nights and no additional towels were delivered. Pool is murky and DARK. Even my child didn't want to get it at first. Carb loaded breakfast options only. Location to downtown Gatlinburg was a plus as was the parking, however. I won't be returning.

Room Tip: Balcony rooms offer LOTS of road noise, so avoid those if possible. Ours overlooked the pool which may have led to the humidity problem and the noise would have been a huge problem if we hadn't been at the pool and were trying to actually sleep before 10pm.
  • Stayed: December 2012, travelled with family
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6  Thank kmv7576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2012

This hotel was great and the staff was so friendly. The hotel was clean and the service was excellent. If I stay in Gatlinburg again I will definetly stay at the Sleep Inn and Suites. Anything I needed the staff was more than willing to help. And I was also pleased with how clean the hotel was from our room to the lobby!

  • Stayed: October 2012, travelled on business
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Thank joel a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

My wife and I traveled to Gatlinburg for a weekend getaway. The hotel was great and the staff was great. The rooms have been recently renovated and look very nice. This was our first time staying at Sleep Inn and it exceeded our expectations. We enjoyed the lazy river. We will definitely be back in the area when we are in Gatlinburg in the future.

  • Stayed: September 2012, travelled as a couple
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Thank Calvin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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