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“It's a GREAT place to stay, We'll be back.” 5 of 5 bubbles
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #36 of 78 Hotels in Gatlinburg
Danville, VA
1 review
“It's a GREAT place to stay, We'll be back.”
5 of 5 bubbles Reviewed 20 September 2010

We checked in on Saturday September 4 2010 around 11:00 pm. We came to Gatlinburg for some alone time for 3 or 4 days, without reservations. The desk clerk - Roy, was awsome, he gave us a nightly rate of $110 but also gave us a room discount which we paid $85 for a jacuzzi room, We decided to stay for 6 days and didn't want to leave. He treated us like we were somebody - Family even. He told us necessary hotel info, places he recommended to eat which was good food, he gave us discounts and offered discount tickets.
Our room had a balacony with a great view of the mountains a cleam jacuzzi, a comfortable king bed and a fireplace. If we needed anything all we had to do was tell the staff and they took care of it immediatly.
Some reviews are right the hill is a bit of a walk but its still close to everything and good exercise. The guest laundry and exercise room was a bit plain but it served its purpose,
I hope when we go to Myrtle Beach in November for our anniversary people and places are like Sleep Inn of Gatlinburg.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank countrysonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

Traveller rating
    182
    105
    75
    43
    51
See reviews for
189
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Any
English first
Port Saint Lucie, Florida
1 review
5 of 5 bubbles Reviewed 18 September 2010

everthing was nice & clean, the staff was excellent. helped us w/tickets and so forth for a very enjoyable stay.
Would not hesitate to recomend this hotel to anyone going to the Smokies.
Pool "lazy river" & hot tub were very good.

Jim

  • Stayed September 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gymnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toledo, ohio
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 July 2010

We had a great stay at this hotel. Arrived day after the 4th of July and stayed 4 days.. Room were clean. Dorothy at the front desk went above and beyond to accomodate our family. My
sister and son and our family got a connecting room . The pool was great and the lazy river was relaxing. I loved our stay and would go here again.

  • Stayed July 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lyngrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 10 July 2010

clerks lie!
Room on 4th floor? walk right out to the pool? I wish I had asked for the room number that we were going to get.
Pool had a black scum mark just above the water line...but it was warm water.
Housekeepers were the pits.....room not cleaned only towels replaced (although we hung them up to be reused) trash was emptied. Under and behind bed were others personal belongings. bed-skirts were for a queen bed and we had two doubles- trip hazard. On our third day my nightgown that I hung on the back of the bathroom door was laying on the newly made up bed (clerk said but they don't touch your property). Toilet apparently used by the maid and not cleaned after ....in fact not even flushed.
Great view of the parade and fireworks though.....we'll stay elsewhere in future.

  • Stayed July 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank QQQVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Champaign
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 5 April 2010

Sleep Inn & Suites in Tennassee is one of the worst hotels I ever stayed. The staff lies . My son left his monkey (sock monkey) and we called them if they found it and they said they did an dthey have mailed it vis snail mail. Its been a month and we have not received it yet. We called almost evry day to inquire and they said we have mailed it. Its been hard on our 4 year old.
Its time this hotel did something about its staff.
Keeping manager and other staff who lie.
Very bad.

  • Stayed March 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank ABC123890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 4 March 2010

This hotel was one of the worst hotels I have every visited. It shown a nice suite on the website, but upon arrival it was awful. It had white stains on the carpet. The inside of the hot tub had a dirt ring around in. It looks like this hotel was a cheap motel before. It needs to be renovated. I would never let my enemy star here. I didn't see any but it looks bug infested.

  • Stayed January 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank galighthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moss Hill, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 20 February 2010

They said heated pool and the pool water was so cold to even put a hand in, they didn't turn it on until we complained and my kids were so looking forward playing in the pool so we checked out the hot tub to find it was a little cooler than our kids bath water but it was at least somewhat warm. We did let them play in it as much as they could. Not much lighting in the pool area either. Our room had mildew all around the windows. The hotel needs a update very badly. I would rather spend more money to be more comfortable. Didn't save that much for the quality.

  • Stayed February 2010, travelled with family
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank poohms007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 335 E Parkway, Gatlinburg, TN 37738-4968
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Official Description (provided by the hotel):
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated pool, lazy-river, and hot tub facility year-round. Enjoy more benefits & value at a reasonable rate. Excellent location for tour buses and groups, with FREE double-deck parking, conference room, and close access to the trolley route. FREE Morning Medley Breakfast. ... more   less 
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Also Known As:
Sleep Hotel Gatlinburg
Sleep Inn And Suites
Sleep Inn Gatlinburg
Gatlinburg Sleep Inn

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