We booked our stay at Westgate through Expedia - the rate was very good for the size of the room with a kitchen and the promise of being in the mountains, as opposed to the crowds of Pigeon Forge and Gatlinburg.
- Friendly staff. I think they pay these people by the "wave", everywhere we went they waived at us.
- The hotel room was new and in excellent shape, very nice bathroom, functional/clean kitchenette and a comfy couch for our teen daughter to sleep on. We booked the Suite Villa, which had a king size bed/bedroom, that was a separate room from the kitchen/living area.
- No hassles w/time share - since we booked this as a hotel, we didn't get hounded for the time share option. When we checked in, they did make a quick offer to attend a free breakfast blah blah blah, but we said no-thanks and that was that.
- Scenery. Our building was at the top of the mountain, so we had a nice view of the mountains.
- PAPER thin walls: well, it was more like a paper-thin door. The way the rooms are set up, there is a door off the kitchen that connects to the next room. It's locked, but any sound cuts right through it. Neighbors talking, TV, dog barking (yes, dogs, which are allowed in the hotel) We didn't spend a lot of time in the room, and aside from an hour or two, had quiet neighbors, but this could be a major problem for some people. For the quality of the resort, seemed like a dumb move to not better sound-proof the units.
- Construction: If your idea of a peaceful morning is to sleep in or enjoy coffee on the balcony, prepare yourself for nail guns and heavy equipment destroying that tranquility. They were building several new buildings across from ours, and started work each day at 8am. Same story as the thin walls - would have been a much larger issue if we'd stayed around the resort more.
- Access to pools: looking at the photos on Expedia, you'd think the big indoor pool is part of the package, especially since they hit you with a $10/day resort fee. It's not. They charge $20/person to get it... for what looks like something that belongs in a Holiday Inn. We skipped it. There is one outdoor pool, rather small for the size of the resort. Was told they are building another.
- Shuttle buses. This resort is built on a mountain - big elevation changes from top to bottom. They provide shuttle buses to cart you back and forth so you don't have to always drive. We waited for an hour one morning for a shuttle that was supposed to come by every 20 minutes.
- Official Description (provided by the hotel):
- A Prime Location in the Beautiful Great Smoky Mountains Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, offers guests all the comforts of a fully furnished home, all within minutes of Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park and bustling downtown Gatlinburg. With easy access to a multitude of outdoor recreational opportunities and a variety of onsite amenities, including an amazing indoor/outdoor water park, your dream vacation is waiting at Westgate Smoky Mountain Resort & Spa! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travel Republic (UK), Ebookers, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westgate Smoky Mountain Hotel Gatlinburg
- Westgate Smoky Mountain Resort
- Westgate Smoky Mountain Gatlinburg
- Westgate Resort Gatlinburg
- Westgate Resort Tennessee
- Westgate Tennessee
- Westgate Smokey Mountain Resort
- Gatlinburg Westgate