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“Terribly disappointed.”

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Quality Inn Creekside
Ranked #34 of 78 Hotels in Gatlinburg
Reviewed 16 October 2013

Within five minutes of arriving to the room we killed a spider on the wall. Room very outdated and has received very poor maintenance. Carpet is sticky and stained. The English muffins had mold on them at the continental breakfast. Frequently stay at Choice Hotels and am highly disappointed and shocked Choice would put their name on this hotel.

  • Stayed: October 2013
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1  Thank FPatterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 - 465 of 673 reviews

Reviewed 14 October 2013

We enjoyed a quick overnight getaway to Gatlinburg and enjoyed our stay at this hotel. The front desk clerk was extremely helpful and accomodating, changing our room to one with a balcony at our request. The room description online had stated our room was to have had a sleeper sofa and a fireplace as well, but since it was too early in the year to use that wasnt a big issue. I would just recommend printing off a room description and having it to compare to what you actually get.
We were slow to get moving the next morning, but, again, the super friendly front desk clerk very graciously allowed us a late check out and made us feel very welcome and inclined to stay there on our next visit to the area.
The rooms were clean, if a bit dated, and the price was great for the excellent location.

Stayed: September 2013, travelled with friends
1  Thank Lynette555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

Quality Inn Creekside does indeed have a creek babbling and flowing over large rocks just under your private balcony. Rooms are spacious and location is within short walk of attractions, restaurants and shops on the main street. Breakfast was bountiful and good. Beds were comfortable. Also the hotel has a large event room that is excellent for a large gathering.
Our dance group danced there Friday and Saturday night. It would be a nice wedding reception or family reunion gathering room Recommended

Room Tip: Request a room with a balcony over the creek. Would recommend requesting not to be given a room und...
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  • Stayed: October 2013, travelled with friends
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Thank fundestination
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

I enjoyed the comfort of my room. It was spacious and I had a balcony that allowed me to enjoy the outdoor view of the mountains! For the price is felt this location and accommodation was perfect. I loved the proximity to The Sugarloaf visitors center walking path. I was able to walk along the river every morning. It was a scenic walk that was approximately 5 miles round trip. The breakfast was sufficient. Staff was very friendly and accommodating. I stayed again 2 months later. Will definitely return when visiting Gatlinburg in the future.

  • Stayed: June 2013
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Thank skw_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

Based upon some of the reviews, I didn't know what to expect. I have been disappointed with "Quality" Inns before. The gentleman who checked us in offered to let us see the room before we committed. The room was across the road from the office and on 1st level above parking. The room was large and did show some age but it was clean and we booked the night. The location is very good. We went out for dinner and walked the main drag of Gatlinburg, strolling in out of tourist shoppes. It's exactly the experience we were looking for this evening. We ate and had a few drinks nearby and were able to comfortably and safely walk about and back to our room. We didn't hear any noise from other rooms or the street (We did hear the refuse truck in the morning but, hey, that happens.) and the next morning we sat on the balcony over the creek with our coffee. The breakfast offerings were the standard continental fare from this chain, but they were good and filling. The staff were all very friendly and courteous and made us feel like they appreciated our business.

  • Stayed: September 2013, travelled as a couple
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1  Thank Zukiguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

A nice older motel. The facility was very eye-appealing, sits next to a creek. We stayed in the building across from the office on the 2nd floor. The unit has a balcony overlooking the creek
(LOTS of creeks in Gatlinburg). The room was certainly adequate, just repainted in some sort of plaster coating. The bathroom however was VERY dated. The tub was all but worn out- the coating on the fiberglass about worn away. The floors were cracked ceramic tiles. There was some sort of "patch" that was like a board made of man made marble between the floor and tub
The TV was an older tube type (not flat screen). Parking was under the motel, nice because it rains a lot. The paking lot and stairs and elevator left a lot to be desired as far as cleanliness, lots of trash everywhere. Very close to the "action" between traffic lights 8 and 10.
All in all a good mid-week stay, I just wish the bathroom was better and there was a little less trash around.

  • Stayed: September 2013, travelled with family
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Thank warren b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

This hotel is in a great location and the front desk staff was very friendly, however that's the only staff I saw. The hotel is older and out dated which was not a deal breaker for us, because we had not made reservations and after several stops, we were thankful to find a vacancy. But when we got to the room the carpet had clearly not vacuumed (trash & grass clippings). The room smelled bad. The bathtub did not drain well, along with someone else's hair all over it. When I went to call the front desk I discovered the room phone did not even work. It was already late so I cleaned the tub & sinks myself, we touched as little as possible and left first thing the next morning.

  • Stayed: September 2013
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Thank Bamaluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Creekside

Address: 125 Leconte Creek Rd, Gatlinburg, TN 37738-3308
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 78 Hotels in Gatlinburg
Price Range: £40 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Creekside 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy small town life when you book with Quality Inn Creekside – Downtown Gatlinburg in Gatlinburg, TN. This hotel near Great Smoky Mountain National Park makes it easy to explore this fun city! Explore the natural beauty of this city that is surrounded by the Smokies. No matter where you are in this city, you’ll be amidst the splendor of its flora and fauna and you can take it all in while visiting such attractions as: Pigeon Forge Factory Outlet Mall, Rocky, Top Sports Complex, and the Smoky Mountains. Staying at this hotel near Ober Gatlinburg Ski Resort & Amusement Park is a great way to enjoy year-round ice skating and outdoor family fun or walk through Downtown Parkway where you will find even more things to do and see. Our 5,000 square foot Gatlinburg conference center is ideal for any occasion. We offer a beautiful reception area, full professional catering service, modular staging, audio-visual capabilities and a large dance floor. From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. You can even enjoy some time in your room filled with such amenities as a hair dryer, coffee maker, desk, microwave, and refrigerator. You can always depend on our Quality Inn Creekside – Downtown Gatlinburg hotel to give you great value. Gatlinburg hotels like ours focus on the amenities, so you can focus on spending time making the memories that matter most. Book now! ... more   less 
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Also Known As:
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Gatlinburg Quality Inn

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