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“Creekside”

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Quality Inn Creekside
Ranked #34 of 77 Hotels in Gatlinburg
Reviewed 15 November 2013

I stayed for two nights. The furniture in the room was run down. The beds were confortable.
My room key only worked for one day, and the safe had to be serviced as it malfunctioned.
There were two sinks , one in the bathroom and the other outside of the bathroom.
The management comped me for my inconvenience which was very nice. It is close by to attractions, , shopping and restaurants., especially if you do ot have a car.

Room Tip: The heat was adequate. There was a broken sectin of driveway so caution was needed when walking out...
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  • Stayed: November 2013, travelled on business
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Thank farmgirl1629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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441 - 447 of 667 reviews

Reviewed 11 November 2013

Another stay at Quality Inn Creekside in Gatlinburg Tn. and another great time. Vince and his staff make us feel welcome from the time we pull up until the time we start home. We stay in the creekside rooms when they are available. These rooms are not the newest that are available at this property but they offer a great view and that is the reason we visit this area. This property is in the best spot to walk to everything that the area has to offer. The value is a plus and the fact that the staff will go out of their way to make your stay one to remember pushes this property to the top of our list. We will return soon to enjoy the view, people and peacefull sound of the creek.

Thank You, Paul

Room Tip: The lobby has the best coffee. The rooms are equiped with small coffee makers but the coffee in the...
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  • Stayed: October 2013, travelled as a couple
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Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

I have stayed at the Quality Inn Creekside on multiple ocassions. The last time I stayed the fireplace did not work. I thought this was a one time event; however this past weekend I thought I would give it another try. Once again the fireplace did not work! Additionally, when I turned the bed down, there was bug in the bed and a few on the carpet. When I told the desk clerk that I would not be returning, there was no attempt at service recovery. It was obvious from the response I received that there is little interest or care in providing a great experience for customers. While unfortunate events occur routinely, what is more important is the consideration extended to the customer and the willingness of the staff to make it right!

  • Stayed: November 2013, travelled with friends
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1  Thank 0jane123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

We really like this place, but they have let the original creekside rooms run down a bit in past years. I'm hoping they will renovate the rooms that overlook the creek, particularly the bathrooms. Would be 5 stars if only they maintained things better. We prefer the creekside (Some rooms are beside the creek, others up on a hill) but the older rooms are not really up to par but for the convenience and creek. We will return but be sure you choose either the view/convenience of creekside OR the newer hillside rooms.

  • Stayed: October 2013, travelled with family
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Thank slc37918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

We had a room in what I guess is the newer part of the hotel straight across from the lobby, through parking garage then to top floor to get to the walkway to our hotel. Our room was nice and clean. Had everything we needed in room, fridge, microwave, coffee pot, etc.. Our balcony was nice, couldn't really see anything toward town because of the trees, but I didn't mind due to the raccoon who has made his home in those trees and kept me amused while I was there. Enjoyed the breakfast, Close to everything. I would stay here again.

  • Stayed: September 2013, travelled as a couple
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Thank Tammyrst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

I absolutely love this place and will never search for another place to stay on our yearly vacation visits to Gatlinburg. The manager and his crew are so nice and helpful. This hotel is conveniently located in downtown and we love the October Craft show that is in walking distance of the Hotel.

Room Tip: Rooms overlooking the mountain view are quieter
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  • Stayed: October 2013, travelled with family
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Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

I used my choice hotel points for a free room, we live an hour from Gatlinburg so it makes for a nice weekend getaway. If I had paid for the room, I might have had some minor complaints, but I doubt it. They put us in the newer building that is up on hill above the older original creekside hotel, I imagine the people that complain are probably roomed down there in that older building. There's an elevator to take you down to that area from where we were, and since the building is much more modern we were happy. Our room was clean, no odors are issues, although the patio wasn't that nice if that is something that is important for you. The pool was on the smaller side, and the skimmer didn't work well so there was quite a bit of little things floating on the water, but the kids still enjoyed it. The recent rains made for a very rapid creek by the pool area, it was pleasant to sit in the lounge chairs and listen to it. Walking down a steep hill from the parking lot takes you right to the sidewalk of the Gatlinburg strip, but coming back up is quite a hike up that same hill! But it was nice to stay close enough that you are not getting back in the car to go somewhere, parking in Gatlinburg can be a real pain! Breakfast in the lobby was well appointed, including biscuits and gravy, danishes and bagels, cereals, etc. Overall it was all we needed and we would do it again.

  • Stayed: September 2013, travelled with family
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Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Creekside

Address: 125 Leconte Creek Rd, Gatlinburg, TN 37738-3308
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 77 Hotels in Gatlinburg
Price Range: £41 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Creekside 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy small town life when you book with Quality Inn Creekside – Downtown Gatlinburg in Gatlinburg, TN. This hotel near Great Smoky Mountain National Park makes it easy to explore this fun city! Explore the natural beauty of this city that is surrounded by the Smokies. No matter where you are in this city, you’ll be amidst the splendor of its flora and fauna and you can take it all in while visiting such attractions as: Pigeon Forge Factory Outlet Mall, Rocky, Top Sports Complex, and the Smoky Mountains. Staying at this hotel near Ober Gatlinburg Ski Resort & Amusement Park is a great way to enjoy year-round ice skating and outdoor family fun or walk through Downtown Parkway where you will find even more things to do and see. Our 5,000 square foot Gatlinburg conference center is ideal for any occasion. We offer a beautiful reception area, full professional catering service, modular staging, audio-visual capabilities and a large dance floor. From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. You can even enjoy some time in your room filled with such amenities as a hair dryer, coffee maker, desk, microwave, and refrigerator. You can always depend on our Quality Inn Creekside – Downtown Gatlinburg hotel to give you great value. Gatlinburg hotels like ours focus on the amenities, so you can focus on spending time making the memories that matter most. Book now! ... more   less 
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Also Known As:
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Gatlinburg Quality Inn

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