We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice room, poor service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Laurel Inn Condominiums
Neenah, Wisconsin
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice room, poor service”
Reviewed 26 May 2013 via mobile

We booked this place a few days before we arrived. We got there and no one was there to check us in. Check in was after 3, we arrived at 3:15 and there was a sign on the door saying, be back at 4. Two other people where waiting as well. Our room was nice, but crowded with all the decorations. We were in room 205 and if the owner reads this, there is no reason for the bird houses and all the bears in the bathroom. makes it hard to put any stuff in the bathroom. I would stay again, but not in 205. Kitchen was very small too. Thank God there was not much decorations in there, it would have been unusable.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

116 reviews from our community

Traveller rating
    44
    42
    19
    1
    10
See reviews for
40
47
1
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Kennesaw, Georgia
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 April 2013

The Laurel Inn Condos are very convenient to the center of Gatlinburg. They have a back staircase that makes it an easy 5-10 minute walk to the Convention Center and all of the restaurants and attractions that are around that area. However, there is just enough separation that you feel away from the crowds. The unit itself was beginning to show some age, but it was a nice place considering the reasonable rate. The room was quite clean. The mattress was somewhat hard and not very comfortable, and probably needs to be replaced.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pfm11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albemarle, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 April 2013

The room was very clean. All staff that I came in contact with were very friendly. Very quiet and located just a few minutes walking distance to downtown. We will definitely be coming back to stay here next year. I can't say enough about it....wonderful is an understatement. We wanted to stay longer and could actually live here ....that is a thought :)

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 March 2013 via mobile

When we arrived at the condos, I seen my name on an envelope and followed the directions on the paper that was inside. So I located the mailbox (per the letter) and got our key to the room because the office was closed, so we finally went to the room and I started to look around, I noticed the patio screen didn't work, the remote control in the living room didn't work and the hot water only last but for a minutes and there was no coffee for the coffee machine. I was very disappointed by the office being closed so early, I knew we had to check in after 3pm but, they could've atleast called me or sent me an email saying they was closing at a certain time. The condo was clean and had plenty of towels, I really did like the fire place but, the thermostat wouldn't work to well and refrigerator was loud. So I rate the overall experience 3 1/2.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LILMAMA35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulls Gap, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2013

WE stayed here for one night it was a great experience. The room was clean and well kept. The staff was very friendly and helpful. Wish we could have stayed longer it was just far enough away from downtown to be quite and rlaxing but close enough to walk downtown cant wait till i can come back again...

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2012 via mobile

My sisters and I stay here on weekend getaway, we had a great time this place had everything we need and more. I would stay there aging it's close to down town Gatlinbury. The location was great easy to get in and out so if you in town check it out.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 November 2012 via mobile

Thanks so much for your service! The rooms were great and the employees were very congenial! My uncle had a not so good a room so they moved him to the hotel rt next door which was the Hollyridge hotel and it was fantastic!! We loved it!! Def know where to stay on our nxt trip!! Thanks to all!!

  • Stayed November 2012
    • Location
    • Cleanliness
Helpful?
Thank Alabama11-11-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Gatlinburg hotels
0.5 mi away
Crossroads Inn and Suites
Crossroads Inn and Suites
#29 of 77 in Gatlinburg
3.5 of 5 bubbles 441 reviews
0.9 mi away
Quality Inn & Suites Gatlinburg
0.4 mi away
The Edgewater Hotel
The Edgewater Hotel
#19 of 77 in Gatlinburg
4.0 of 5 bubbles 909 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Black Bear Inn & Suites
Black Bear Inn & Suites
#37 of 77 in Gatlinburg
3.5 of 5 bubbles 662 reviews
0.5 mi away
Oak Square at Gatlinburg
Oak Square at Gatlinburg
#20 of 51 in Gatlinburg
4.0 of 5 bubbles 122 reviews
10.0 mi away
Deer Ridge Mountain Resort
Deer Ridge Mountain Resort
#6 of 51 in Gatlinburg
4.5 of 5 bubbles 355 reviews
Show Prices
Show Prices
Show Prices

Been to Laurel Inn Condominiums? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Laurel Inn Condominiums

Property: Laurel Inn Condominiums
Address: 354 E Holly Ridge Rd, Gatlinburg, TN 37738-3425
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 51 Speciality Lodging in Gatlinburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Laurel Inn Condominiums 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and Hotel.de so you can book your Laurel Inn Condominiums reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Laurel Inn Condominiums Hotel Gatlinburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing