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Reviews (183)
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All reviewsbath and body worksexterior renovationsbathroom productscontinental breakfast was fineneeded directionslarge vanityremodeled roomsrooms are beautifulkeurig coffee makerprivate balconygreat price and locationlook forward to staying here againfamily staygreat place to staygatlinburg trailstaff was extremely helpfulwalking distance to downtown
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Reviewed 17 June 2018 via mobile

Renovated, rustic decor, clean rooms, comfy beds, nice bathroom with bath & body works toiletries, balcony. Walking distance to most everything with a great location. Only allowed 1 vehicle per room. Free parking on the street however was a little difficult to find an empty spot

Stayed: June 2018, travelled with friends
1  Thank pirate013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this reviewResponded 4 weeks ago

Dear pirate013,

Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful feedback about your excellent stay. We are so glad that you enjoyed our rustic decor, luxurious Bath and Body Works amenities, and our comfy beds. We are so fortunate to have this great location within easy walking distance to all the fun and restaurants that downtown Gatlinburg has to offer, and like most of Gatlinburg, we wish we had more parking available than just one vehicle per room. We enjoyed hosting your excellent Gatlinburg vacation, and we are looking forward to your next stay with us.

Best travels,
Laura
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018 via mobile

Stayed here three nights while visiting Gatlinburg and absolutely loved it. I don’t have anything bad to say, it’s top notch! Their customer service was fantastic. We got a courtesy call before our arrival and was greeted by Rebecka and Laura at check in. I had a family emergency right before check in and told them that I may have to leave early and was assured not to worry that they would work with me if I needed to leave. That thoughtfulness alone will make me return here! The rooms are fully remodeled, clean and spacious. I enjoyed every minute of my stay here. The location was perfect for us, it was an easy walk to the strip every night, not having to worry about parking was a plus. There is a free breakfast which we didn’t use so I can’t comment on that service. Without a doubt I will return and can recommend this hotel without hesitation!

Stayed: June 2018, travelled as a couple
Thank WildHaireHiking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this reviewResponded 16 June 2018

Dear WildHaireHiking,

Thank you for reviewing River Edge Motor Lodge. We are grateful for your wonderful comments about our little place being worth 6 stars!! Our staff always strives to provide our guests with exceptional customer service, making sure our guests feel welcomed from the minute he/she arrives. We are so glad to hear how Rebecka and Laura assisted you at check-in with your family emergency, reassuring you that they could accommodate an early departure if necessary. It was our pleasure to host your wonderful stay in Gatlinburg. We definitely cannot wait for your next visit. Until then, we wish you best travels.

Best regards,
Laura
Guest Service Manager

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Reviewed 13 June 2018 via mobile

This is a good option for local visits with reasonable prices, good location, and reasonable amenities, not fancy or luxury. Free breakfast is prepackaged pastries, cereal, coffee, tea.if your plan is local sightseeing, this is a fairly good option.

Stayed: June 2018, travelled as a couple
1  Thank Barbara n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this reviewResponded 15 June 2018

Dear Barbara,

Thank you for reviewing River Edge Motor Lodge. We appreciate your feedback. We are so fortunate to have this great location within easy walking distance of both downtown Gatlinburg and the Smoky Mountain National Park. We are still in the process of updating the entire property, including our breakfast options once we complete our lobby/breakfast area renovations. It was our pleasure to host your good stay, and we hope you will stay with us the next time you visit Gatlinburg.

Best regards,
Laura
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

We had a King room on the ground floor! Completely remodeled room!! We arrived way later than expected and someone was there to check us in! Even directed us where we could find a close parking spot to our room! Provided fresh coffee in the lobby when I asked if they provided it!! Nice stay away from the busy main road. Can get a little noisey back around pool area, and a/c is really loud! We enjoyed our stay with our 3 kids!

Stayed: June 2018, travelled with family
1  Thank Dewey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this reviewResponded 8 June 2018

Dear Dewey,

Thank you for reviewing River Edge Motor Lodge. We appreciate your great comments about your good family stay. We are so glad that you enjoyed the spacious size of our king room and loved how the room has been remodeled. We are so fortunate to have this great location away for the busy main road, but still within easy walking distance of downtown. Thank you for letting us know about the A/C; we hope that you informed our friendly staff about the noise it was making, as it is new and still under warranty. We enjoyed hosting your family's Gatlinburg vacation, and we hope you will stay with us the next time you visit Gatlinburg.

Best regards,
Laura
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018 via mobile

This motel was very accommodating to our group of 62, great, helpful, friendly staff. The breakfast included in the room price came with lots of choices, hot and cold items. We were very pleased with our 3 day, 2 night stay!

Stayed: May 2018, travelled with friends
1  Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
River Edge M, Guest Relations Manager at River Edge Motor Lodge, responded to this reviewResponded 8 June 2018

Dear Amy,

Thank you for reviewing River Edge Motor Lodge. We appreciate your wonderful comments about our helpful, friendly staff. Our staff members are dedicated to making every guest feel welcomed. We enjoyed hosting your trip, and we hope you will stay with us int he future.

Best regards,
Laura
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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