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“Blue Mountain View Nice Cabin” 4 of 5 bubbles
Review of Mountain Shadows Log Home Resort

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Mountain Shadows Log Home Resort
Ranked #67 of 78 Hotels in Gatlinburg
Providence Forge, Virginia
Level Contributor
203 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Blue Mountain View Nice Cabin”
4 of 5 bubbles Reviewed 13 December 2013

WE stayed in Blue Mountain View Last December for a week. The cabin was clean and easily accessible. It was warm and cozy Our only complaint was the bed was lumpy and worn out and the sheets were ill fitted. Alll in all it was a good value for the price We will return again in the future

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank richiepug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 27 July 2015
We are so glad you enjoyed your week’s visit in Blue Mountain View and appreciate the heads-up concerning the bed. We will pass this information on to the cabin owner for updating. We look forward to your return in the future.
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108 reviews from our community

Traveller rating
    32
    21
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    25
See reviews for
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Solo
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Franklin, Tennessee
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

We are staying at almost home. We have 12 in our party. The cabin is very nice and clean. Lots of space. Not cramped The beds are NOT comfortable. We did have to wash towels every day. Bring your own laundry detergent. The kitchen is some what stocked. We cooked our Thanksgiving meal here. We had to run to the store to buy Pots and pot holders. The oven did not cook evenly and burnt the food on the bottom. The gas grill and hot tub are nice. The biggest downfall was no WI-FI. Apparently it is up to the owner to have wifi. Some cabins have them and some don't. I would stay at this resort again but maybe not this cabin due to lack of wi-if.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chey1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 29 July 2015
We appreciate your comments and willingness to return even though things weren’t as ideal as they should be. Your input has helped us in stocking the cabin’s kitchen better, addressing the beds comfort level and adding Wi-Fi to the home.
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Meridian, Mississippi
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

The cabin was great it was close to stores and only 5 minutes to all the attractions , it was in a great location and was really great deal and pet friendly.We stayed sept. 22 till sept 29th. Only thing there is not to much for kids in gatlinburg and pigeon forge the rides are way over priced and not worth it the best time was at parrot mountain .

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Imaprincessliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 30 July 2015
We appreciate your positive remarks about your cabin and do hope you will return to our area again for a vacation or getaway. When you do come back, be sure to check with the front desk staff about things to do in the area, our clerks have brochures and information on hand to assist you.
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Summersville, WV
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 4 September 2013

We stayed at the Sugar House in mid August. It was our first trip to Gatlinburg area and I found Mountain Shadows via an internet search. We were satisfied with our cabin. It was cute and clean. We had a hot tub on the deck which was nice but I don't think all the jets worked. For our first dip we felt we had been completely disinfected as the chlorine was so strong! It burned off a bit as we left the cover off for a while!
Pros for this cabin: private with lots of tree cover around back deck, very clean and well furnished, close to downtown area, grocery and gas. Big jacuzzi tub and a nice size bath room.
Cons: the kitchen is poorly stocked for dishes and utensils...not one potholder in sight! There would not have been enough flatware for four. You have to take your trash to the office which is just crazy! We had two trash runs for the week, the last with a fully loaded car and we had to stuff a smelly bag of trash in to check out. Pool was not open in the evening when we would have used it. One last con....owners, please spring for a better cable package...it was hard to find news and weather!
All in all we enjoyed our stay at Sugar House but for the price we paid I did expect some more amenities.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank DJWSummersville_WV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 3 August 2015
We sincerely regret your less than satisfactory experience at the Sugar House cabin. We have notified the owners of your concerns of the areas requiring their approval and addressed some of the others we could shortly after your departure. Unfortunately there is no efficient way to handle garbage in the resort area due to poaching bears, raccoons, et al save for having it brought to the dumpsters. Even the permanent residents who live in the Mountain Shadows community are required to take their refuse to a county site as no outside containers are permitted in the community by the homeowner covenants.
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NY
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

After reading some negative reviews about this resort I wanted to come back and confirm it was excellent.

We stayed in Southern Comfort Cabin and we could not have asked for more, 3 bedrooms, 3 baths, hot tub, washer and dryer, everything worked and it was much better then we were expecting.

We would stay here again in a heartbeat.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank autumnsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 4 August 2015
Thank you for the wonderful comments about your cabin and stay in Mountain Shadows Resort. We hope to see you again on a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 July 2013 via mobile

We have stayed at cabins rented through Mountain Shadows several times, so we chose them when we learned we could book through them in our wedding package. We stayed our three package nights, three more nights in a second cabin and then stayed on for a seventh night in that second cabin. The office staff answered any concerns we had and helped us feel special on our honeymoon. Thank you Mountain Shadows, we love your cabins, they are our second home!

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 7 August 2015
It is always rewarding to hear from our repeat guests about their visits, especially when they have that sense of a home away from home. Thank you so very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Big Sandy, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 June 2013

Been to the mountains many times but this was a bad stay. We stay at Bear Trax . The floors were so dirty you had to keep your shoes on, very outdated and needed lots of work. We were charged $40 for something that they couldn't even tells us it was for. Never did see a playground .Had to go to office to catch trolley which was quite a ways from the resort. Not many towels and we asked them to fix a couple things but they never showed up. Never again!

  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review, 10 August 2015
We deeply regret your less than positive experience at our resort. We do make every effort to correct housekeeping or maintenance issues as we are made aware of them. We do not have any notation of any cleanliness issues being reported, but did have a maintenance work order that was completed during the stay and one that was turned in at check out, which was subsequently completed. Our resort is situated on a mountainside just off the major street where the city trolley runs in accordance with the city schedule. There is a parking area at the highway entrance (a three minute drive from any cabin in the resort) where guests can park and ride the trolley. The resort playground is located in the second phase of the resort opposite the resort portion this cabin is located (which is 2 doors from the resort swimming pool). A post script regarding the $40 charge: according to folio notations, the guest spoke with their bank while in our office and the matter seemed to be resolved as far as we could tell. We re-verified this with the bank afterwards to be sure we had not made any errors in guest billing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mountain Shadows Log Home Resort

Property: Mountain Shadows Log Home Resort
Address: 1901 E Parkway, Gatlinburg, TN 37738-5950
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #67 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Mountain Shadows Log Home Resort 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Luxurious log homes - hot tubs, spas, fireplaces, fully equipped kitchens, gas/electric grills, game rooms, swimming pool. Honeymoons to Family Reunions. Gatlinburg trolley, Adjacent to National Park. Children's Playground. ... more   less 
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Also Known As:
Mountain Shadows Log Home Hotel Gatlinburg

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