My family and I just returned from a trip to the Smoky Mountains in Gatlinburg, Tn. We stayed at Mountain Shadows Log Home Resort and were not disappointed. The resort has many choices of accommodations and home styles.We stayed at a cabin named "Cuddly Bear". There were four of house and the cabin was a great place to spend the week with 2 bedrooms , both with King size beds, 2 full baths, a small kitchen complete with full stove,dishwasher, and microwave. All newer appliances and very clean. There was a great back porch overlooking a clearing. The porch had a new Weber gas grill ( very clean ), a hot tub that we did not use but appeared to work properly and was also very clean, as well as a table and seating for 4. The kitchen was a living room kitchen combo with a very small breakfast nook table, 4 people cannot sit at this table but that was no big deal for us. There is a loft with a pool table which can be difficult to play as some areas are very tight but the kids liked it nonetheless. Make no mistakes about it you are in the mountains, it is very quiet and peaceful. There was a pool but unless you are staying in a cabin in what they call phase 1, you will have to make a short drive, again that was not a problem for us as we did not go there specifically to hang around the pool all day. There were a couple of things that could have been a little cleaner. The large heating and cooling return vent in the kitchen was extremely dusty as were the tops of the curtains and the trash cans should be rinsed out as they were somewhat grimy when you removed the bags. Other than that we thought it was a great place to come back to after a long day taking part in so many of the sites and attractions the area offers.
I will say that I have never had a smoother check in experience. All of the staff that I interacted with were wonderful and accommodating. I stopped by the office to ask for chalk for the pool table, I was told they did not have any and somebody would bring some to the cabin, I thought ,well I won't ever see any, but within 45 minutes there was a knock on the door and a gentleman handed me 2 cubes of chalk. The cabin did not have wifi but did have a cable modem and a short 3 ft. Ethernet cable that required me to sit on the floor to use, I asked for another at the office and they provided me with a 25 ft. cable and asked that I return it when leaving. I thought that was great. Be aware that many cabins do have wifi.
The value of this resort , in my mind , far exceeded any motel dollar for dollar. I would return again.
- Official Description (provided by the hotel):
- Luxurious log homes - hot tubs, spas, fireplaces, fully equipped kitchens, gas/electric grills, game rooms, swimming pool. Honeymoons to Family Reunions. Gatlinburg trolley, Adjacent to National Park. Children's Playground. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Agoda, 5viajes2012 S.L. and Cancelon so you can book your Mountain Shadows Log Home Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mountain Shadows Log Home Hotel Gatlinburg