We stay at this hotel twice a year, every year, on our bi-annual trips to Gatlinburg. Every year that we go back, the hotel changes, and not always for the better. They have gone to an almost all mexican staff & some of them can barely speak or comprehend english, so communication with the housekeeping staff was an issue. The LOCATION is excellent. Downtown Gatlinburg & within walking distance of the restaurants & shopping on the strip. I am debating on looking for an alternative location to stay for our next trip. The quality of this hotel has definitely declined over the years due to changes in management, how things are done there & there is such a dramatic difference from our first trip to Gatlinburg & subsequent trips that we have made.
- Also Known As:
- Greystone Lodge At The Aquarium Hotel Gatlinburg
- Greystone Hotel Gatlinburg
- Greystone Hotel At The Aquarium