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“All downhill from here.”

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Greystone Lodge On the River
Ranked #5 of 77 Hotels in Gatlinburg
Certificate of Excellence
Kentucky
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“All downhill from here.”
Reviewed 24 September 2010

We chose to stay at Greystone because of the location and price. I had stayed years before and remember a nice clean room, awesome pool and decent breakfast. This time I was wrong. The price was good for our budget but everything else was horrible. We stayed in a King Suite on the main floor only steps from the pool. The room smelled like a mix between chlorine from the pool and really cheap cologne. The bed was slightly damp, which led me to believe they didn't dry the sheets all the way or that the room may be moldy although I didn't see any. It looked as though the bathtub had just been rinsed out and was in need of a deep cleanse. Although the staff was friendly we arrived an hour after checkin to find our room was not ready, the extra time didn't help. Although the location is great we will be returning to the Johnson Inn and staying in a Condo the next time.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Beachykeen1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
  • English first
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English first
Kentucky
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 September 2010

This hotel is in a great location. Nice, clean room. The breakfast wasn't good.

  • Stayed October 2009, travelled with family
    • Value
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Helpful?
Thank monkeyKentucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2010

When we arrived and checked into our room we were very shocked. The bathroom was filthy and had mold in it. The beds were horrible and the room had a musty and moldy smell to it. My husband, who has asthma began to have a reaction because of the mold in the room. We went back to the front desk and requested another room and were given another one without a problem. The second one was better, but still smelled kind of musty, but at least there was no mold in the bathroom. We were on the second floor, over the parking garage, which was okay. If you stay there do not take a room on the first floor in the parking garage as the door to your room opens directly into the parking garage! Pool was so small my husband thought it was a hot tub. This hotel is in a great location and that is really all they have to recommend it and it is next door to the trolley stop. They need to demolish this hotel and just start over from scratch. It is dirty, moldy and just horrible. The only reason we stayed there was it was close to what we wanted to do in Gatlinburg, but if we ever go back I told my husband we are staying at the Hilton and I don't care how much they charge me a night, it would be worth it!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank crabbyappleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gonzales, Louisiana
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 August 2010

We came for the Nascar race in Bristol Tn and stayed in Gatlinburg because we were not going to pay the 300 to 400 dollors a nite for a room in Bristol area. After reading many reviews we picked Greystone Lodge because of (1) the great location in the middle of the strip which is great for walking the town. (2) You are next to the trolly stop. (3) The price of the rooms. (4) Had a pool and free Cont breakfest. We stayed on the ground floor in a standard king room which was very clean including the bath room. The bed was nice and soft and we slept great all 5 nights. Room had a 32" flat screen TV, hair dryer, ironing board and iron. No microwave or refridgerator but you can request them for a small fee, we never use them so it was no big deal for us. This place was clean, the parking lot, the pool area, hall ways , lobby, breakfest area all very clean. The staff does a great job and all were very helpful and friendly. We will stay here from now on each time we come back to Gatlinburg. Hope this review helps someone because this place is a high 3 star to a Middle 4 star motel for the price. As a nascar fan who travels to alot of races I have stayed in some real dumps for twice the price as Greystone and my friends this is no dump, very nice place to stay.

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank jamup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Clair Shores, Michigan
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 August 2010

stayed here on August 5 2010 and when we got there the staff was great. check in was easy and the price was great. It was when we got to the room we had our issues. The room which was located on the main floor by the front lobby could not close properly and the door wouldnt lock. Notified management and they said they would send maintance crew to repair it. Well the door was still unable to close correctly and lock. I will not stay here again for safety issues.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank scoop01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
freeport
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2010

We were very happy with the Greystone Lodge. We had a nice room right on the water. The only thing we didn't like was that the room did not have a refrigerator. The pool was nice. The free breakfast did not have a great selection, but it was still good. The location of this place is excellent.

  • Stayed May 2010, travelled as a couple
    • Value
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Helpful?
Thank lgpugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
st clair shoresres, Michigan, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2010

this place stuck like dirty feet. Carpet was wet, bed was wet, only thing nice was view. Someone smoking pot in parking garage. Save money and go elsewhere

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lexamoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Greystone Lodge On the River

Property: Greystone Lodge On the River
Address: 559 Parkway, Gatlinburg, TN 37738-3201 (Formerly Greystone Lodge at the Aquarium)
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Swimming Pool
Hotel Style:
#3 Best Value Hotel in Gatlinburg
#9 Family Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): £
Number of rooms: 257
Also Known As:
Greystone Lodge At The Aquarium Hotel Gatlinburg
Greystone Hotel Gatlinburg
Greystone Hotel At The Aquarium

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