Overall, I don't think our experience for three days was worth the $652 that we paid, and we will not return.
We stayed in a gallery suite on the top floor of Building 4. Below are the pros and cons about our stay.
1. The best part was the great view that we had from our top-floor balcony. It was great.
2. Bed was large and comfortable.
3. Room was clean and housekeeping did a good job refreshing it.
4. Shower was large. Jet tub in bathroom was great.
5. King size bed was comfortable.
6. Kitchenette was adequately equipped.
7. A/C worked well.
8. Bathrobes were comfortable.
1. The restaurant staff was very aloof. They made us feel like we were inconveniencing them when we went for the free continental breakfast and also for the "Sundowners." For Sundowners, the Buckberry Inn gives its guests one ticket for each night's stay for which the guests can get one free beer or glass of wine at the inn's restaurant. The person who served us our free drinks made us feel like we were bothering him. He, himself, didn't seem to be fully aware of how the "Sundowners" ticket worked and kept telling us that we needed two tickets.
2. The continental breakfast was such a disappointment. My advice to the kitchen manager is if you cannot offer a decent continental breakfast, you should just discontinue it because you are disappointing and frustrating your guests. The selection for the breakfast is terrible -- mostly carbs with the exception of yogurt. That guests can't serve themselves everything that is included in the continental breakfast (which isn't much, anyway) is ridiculous and is a waste of guests' valuable time. We skipped the continental breakfast on the last day of our visit - - it wasn't worth the lousy selection and aggravation.
1. Room needed a fresh coat of paint - - there were a lot of marks on the walls.
2. The furniture looks worn.
3. Towels in bathroom are thin.
4. The picture on the mantel above the fireplace was missing, so the room looked rather drab.
5. Chair on balcony are uncomfortable - - very hard and do not recline.
- Official Description (provided by the hotel):
- The Lodge at Buckberry Creek has brought the elegance of the “Great Camps” of the Adirondacks to the pristine beauty of the Smoky Mountains of East Tennessee. Designed to reflect the retreats created in the Adirondack Mountains over 100 years ago by some of the East Coast’s wealthiest families, Buckberry Lodge pampers guests with the true natural grandeur of the Adirondack architectural style. Nestled away high above Gatlinburg, Tennessee, The Woods building offers 14 luxury-suite rooms from 600 square feet to 750 square feet. Rooms feature fireplaces, private balconies, bathrooms with separate showers and Jacuzzi tubs. The majority of our suites have a King bed but we do have a few rooms with 2 Double beds. Rest, recharge, and relax within your suite or enjoy the area attractions of Gatlinburg and the Great Smoky Mountains. Our property is less than 2 miles from the entrance of the Great Smoky Mountains National Park and all the beauty it holds. We are also less than 2 miles from Downtown Gatlinburg. There is a firepit which overlooks Mt. LeConte – a great spot to unwind & relax. Although we have experienced a great loss since the November 28th fire, we are very fortunate to have The Woods building to share with our guests. We look forward to welcoming you to The Lodge at Buckberry Creek for your Smoky Mountain lodging destination! ... more less
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- Also Known As:
- The Lodge At Buckberry Creek Hotel Gatlinburg
- Hotel At Buckberry Creek
- At Buckberry Creek Gatlinburg
- Lodge Buckberry Creek