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“Great location and service!”

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Econo Lodge Inn & Suites
Ranked #24 of 78 Hotels in Gatlinburg
Reviewed 3 August 2014

This hotel is located right downtown near all the attractions. There was something wrong with our 2 queen non smoking room when it was cleaned according to the desk clerk, so he had already upgraded us to the 2 queen suite! It was very large with a great room ceiling, sofa bed, and fireplace. He was very nice and so was Pam, the desk clerk and breakfast person the next morning.

Room Tip: highly recommend 2 queen suite upstairs
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
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12  Thank Tara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 24 August 2014

We where pleased to be able to upgrade you all to a suite. Thank you for all the kind words about your stay. The next time you are in Gatlinburg stop back in so we can give you the same great service.

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379 - 385 of 596 reviews

Reviewed 2 August 2014 via mobile

Me and my wife picked this hotel because of the very good reviews and we were not disappointed, the staff was awesome,and the housekeeping were so friendly,the room was very nice,and the breakfast was so tasty so we will back for sure,and the other reviews about bugs they must b talking about another hotel.we really enjoyed it here.

  • Stayed: July 2014
    • Value
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9  Thank texas2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 24 August 2014

We all enjoyed having you guys as our guest. We are thrilled to learn that your stay was pleasant. We appreciate your business and thank you for being our guest. We'll be looking for a return visit in the future.

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Reviewed 31 July 2014

Very clean and cosy hotel, just close to all the shops and restaurants.
Visited it 2 weeks ago and really liked it there. For trips to the Smokes it's easy to drive.
The free breakfast was good and the room was small but cosy... try the fresh donuts!

Stayed: July 2014, travelled as a couple
11  Thank Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 20 August 2014

We are pleased to learn that your stay with us was enjoyable. We are located just a few blocks from the entrance to The Great Smoky Mountains. The park is just a breathtaking place to visit and feel close to nature. Thank you all for being our guest and we hope to see you again.

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Reviewed 31 July 2014

Worst hotel I have ever stayed in. Cockroach in bathroom. Had bed bugs in our bed. The only good thing was the pool and the location. Never made the pull out bed when we requested it. When they sprayed for roaches bothered my breathing with the spray ( asthma) was terrible and wasn't worth the money we paid.

  • Stayed: July 2014
    • Value
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6  Thank Kerrigan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed here for just one night back on April 26th of this year. We were passing through and wanted to stay overnight as we always enjoy visits to the Smoky Mountains. We chose this hotel as it was within walking distance of the main drag where most of the shopping and entertainment are located in Gaitlinburg. The walking distance was the main seller for us since that area is almost always very crowded with both walking traffic and cars and parking anywhere near there will cost at least $6.00 or more. We enjoyed visiting the moonshine distilleries and sampling the many varieties of shine so again walking distance to the hotel was a biggie for us. We ate at the Melting Pot which was a great experience. If you have never eaten there be prepared for an Experience in dining which will take about 3 hours or so but so much fun. We also ate at Bubba Gumps. The food was fantastic as was the service and again another great experience. Now for the hotel itself, it was a bit rundown and rooms could stand an update from the 80's but for the price we were satisfied. So much so that we have another trip booked in August with the same hotel for a weekend getaway. Normally we enjoy condos for our trips but when visiting the Smoky Mountains we rarely spend any time in our room. There is a lot to do in the Smoky's between the National Park itself and all the shopping and entertainment in both Gaitlinburg and Pigeon Forge. Don't expect a lot from this hotel but you get what you pay for and I think the rate was fair for the room and again, we enjoyed the convenience of not having to pay for parking and being able to walk to our room after a bit of alcohol from the distilleries.

  • Stayed: April 2014, travelled as a couple
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    • Sleep Quality
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1  Thank Heatherr20132014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 2 August 2014

Thank you for letting us know about your recent stay. We are very pleased to learn that you have booked another stay with us. Our location is very convenient to all the activities in town and only four blocks from the entrance to The Great Smoky Mountains. We are looking forward to your next stay to give you the same great service!

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Reviewed 25 July 2014

We just returned from a two-night stay here, so I looked at other recent reviews along with the photos on the TA website. We did not stay in a room that looked anything like those! We were in the two-story concrete building behind the motel. While not rundown or dirty, this set of rooms has absolutely no street appeal and is definitely bare bones. The motel has several buildings of rooms, so obviously (from the photos), they vary considerably.

Once you climb the concrete stairs with dead cockroaches, though, you'll enter a well air-conditioned hallway with nice carpet. Our room had two queens, a long bureau, a table/desk with chairs, refrig., microwave (no coffee maker), hair dryer, iron and ironing board. The balcony has two chairs, but there's nothing to look at. The furniture and bedding could be updated but the beds are comfortable, and the carpet looks new enough. Room was clean, and since the hotel is a block off the main drag, it is QUIET!! The sink and closet are separated from the toilet and shower/tub by a door and from the beds by a wall but not a door. Only shampoo and soap are provided.

Wifi is terrible, cuts in and out every few moments. The front desk clerk reset the router when we complained, but it made no difference. When it is on, bars go from one to three.

Breakfast is adequate but could really benefit from some fruit!! That seems a fairly standard item to expect. I'd forego the Krispy Kreme donuts for that. Dry cereal, oatmeal packets, one type of bread to toast, waffle maker, scrambled eggs, "juice," and coffee . For the number of rooms in this motel complex, the eating area is tiny and, in fact, part of the small lobby. Four tables seat 4 each. It is very cramped to try to serve yourself any food and to find a seat.

Parking is free, and you have a tag to display. We came and went over two days (Sun/Mon in mid-July) and had no problems getting a spot.

Room Tip: Ask to see your room and test your wifi before unpacking.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Flannery52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 27 July 2014

We are pleased that you found your rooms to be clean and comfortable. We do have two separated buildings here as you can see on the internet. One building host single kings and suites. The second building host the two queen rooms which is the one you were located in. We want to thank you for being our guest for those two days and hope you will visit again.

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Reviewed 24 July 2014

Loved this hotel. Had a very large, clean room in a safe area a couple hundred feet from the main street downtown. Like all Gatlinburg hotels, they were built in the late 70's early 80's and it shows, but as long as you understand that this isnt a "new" hotel you will be very satisfied.

Only issue was with parking...one of the evenings we returned to the hotel from Pigeon Forge fairly late, around 12:15 am. There were no available parking spaces anywhere on the hotel grounds and the street is too narrow to park on. I found this odd since there is only supposed to be one vehicle per room. I did notice that several vehicles parked near our room did not have a tag hanging from the rear view mirror.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
11  Thank Brandon_M83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 27 July 2014

We are delighted that you enjoyed your stay with us. I have passed along your kind words to the rest of the staff and we all send you a big thank you. I do apologize for the parking issue that you encountered. We hope this will not stop you from being our guest again. Thank you for your business and being our guest!

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Additional Information about Econo Lodge Inn & Suites

Address: 135 Reagan Dr, Gatlinburg, TN 37738-3362
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Gatlinburg
Price Range: £31 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Econo Hotel Gatlinburg
Econo Lodge Inn And Suites
Econo Lodge Gatlinburg
Gatlinburg Econo Lodge

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