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“So good, we look for their branches wherever we go”

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Quality Inn & Suites Gatlinburg
Ranked #16 of 78 Hotels in Gatlinburg
Certificate of Excellence
Reviewed 17 October 2011

Is not on the main ave, but is a very good place to stay, excellent rooms, the view is amazing, the have chimneys!! Lol. The stuff is super friendly and helpfull! And if that's not enough, they have breakfast every day.

  • Stayed: September 2011
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4  Thank Canessnake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_740, General Manager at Quality Inn & Suites Gatlinburg, responded to this reviewResponded 28 October 2011

I appreciate your positive review. We are located at stop light number two at the beginning of Gatlinburg, about two blocks away from the Ripley's Aquarmium. We also have breakfast everyday with, make your own teddy bear waffles and hot biscuits and gravy on the weekend!

Look forward to seeing you next vacation

Mike patel

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609 - 615 of 711 reviews

Reviewed 4 October 2011

Hotel was great. Above par service. Staff went above and beyond to make us happy and make sure our stay was trouble free. Never been so happy about a hotel stay as I was with this one

  • Stayed: September 2011
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3  Thank Kjun_mtn_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_740, General Manager at Quality Inn & Suites Gatlinburg, responded to this reviewResponded 28 October 2011

Thank you for your positive review on tripadvisor! we have 7 floors and love our guests to be able to choice their room, if possible.
We look forward to seeing you next trip.

Mike Patel

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Reviewed 30 September 2011

When me and my husband called to reserve a room they were busy and said would call us back in a few mins. Well they did and that was a huge plus. When we arrived staff was very nice and gave us any floor we wanted. Room was really clean and very pleased. Would stay here again!!

  • Stayed: September 2011
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2  Thank KKB4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2011

Perfect anniversary getaway!! Hotel is in perfect location, suite was beautiful and clean. Excellent price for a large suite with small kitchen and fireplace. To top it off, pets stay free. I will be returning to this hotel during future trips to Gatlinburg!!

  • Stayed: September 2011, travelled as a couple
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2  Thank JKSFayetteville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_740, General Manager at Quality Inn & Suites Gatlinburg, responded to this reviewResponded 30 October 2011

So glad to hear you had an enjoyable stay and a perfect anniversary. All of the rooms here,including standard ones, are over-sized, perfect for traveling with your pet.
We would love to have you again, see you next trip!

Mike Patel

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Reviewed 26 September 2011

We had a good room, a good view and the owners are a good couple!

Room Tip: Higher floors have a better view.
See more room tips
  • Stayed: August 2011, travelled as a couple
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1  Thank Hakhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

My daughter and I stayed at this hotel with her two dogs recently while I did some hiking in the Smokies. The desk clerks were very friendly and helpful. The room was very large, clean, had a fireplace and a balcony. The breakfast was starchy and bland, but hey, the price was right! The location is too far away from the main strip to walk to it, but you can park very cheaply in the Ripley's Aquarium deck. By the way, the hotel really isn't that close to the aquarium. So, don't hesitate to stay here, it is a perfectly acceptable place to stay.

  • Stayed: September 2011, travelled with family
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1  Thank docdiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_740, General Manager at Quality Inn & Suites Gatlinburg, responded to this reviewResponded 30 October 2011

Thank you for taking the time to post this review. We are approximately .04 miles from the Ripley' s Aquarium, about a ten minute walk. If you do not wish to walk we offer free parking where you can hop the trolley in front of the hotel and get a ride for .50 cents a person! Again thank you for your kind review.
Myself and the staff look forward to having you again, next trip!

Mike Patel

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Reviewed 19 September 2011

With great anticipation and carefully choosing accommodations for a special trip, we arrived at this property and we tried several of the best and largest rooms available here and they stunk of animal and/or human urine odors terribly and possibly where perhaps a wet or dirty pet had laid. The carpets were terrible. The windows and walls were dirty and the bathrooms had barely been cleaned at all. There was such a musty smell and overall not cleanliness that we just could not stay... We have never made a complaint, and never posted here, but would have felt very bad if we did not tell our experience. Others may not find it offensive, but we sadly did and our money was refunded. We found a FABULOUS RED ROOF in Newport, TN right off the highway and the manager there was hospitable and just the best! The rooms were clean and great smelling and the drive was scenic and pleasant and worth the extra distance away. The Red Roof on the other end of Gatlinburg also is nice. It is very old, yet it is generally kept clean and has good mattresses and a quiet area at the end of town going into the park. I truly hope that things improve at this property, as it could be made to be nice rooms and nice grounds with some work.

  • Stayed: September 2011, travelled with family
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2  Thank Reston L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_740, General Manager at Quality Inn & Suites Gatlinburg, responded to this reviewResponded 30 October 2011

I sincerely apologize for your unpleasant stay with us. These reviews on TripAdvisor help us improve this hotel. We are making improvements daily now that we are under new management. Next time you are in town you are welcome to stay again and see how we have improved.

Again my apology's for your trouble.

Mike Patel

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Additional Information about Quality Inn & Suites Gatlinburg

Address: 401 Hemlock St, Gatlinburg, TN 37738-3009 (Formerly Red Roof Inn & Suites Gatlinburg)
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 78 Hotels in Gatlinburg
Price Range: £42 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Gatlinburg 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Quality Inn & Suites Gatlinburg. We are right across from "Gatlinburg Mountain Coaster" and also 1.5 miles from Great Smoky Mountain National Park, the busiest of all national parks with over 9 million visitors each year. The park offers endless outdoor activities such as downhill snow skiing, class IV whitewater rafting, golf, hiking options from 600 miles of trails, and fishing in hundreds of miles of streams. Relax at Quality Inn & Suites Gatlinburg while you're enjoying all Gatlinburg's restaurants, family fun museums (such as Ripley's Believe It or Not and Hollywood Star Car Museum), Dollywood Amusement Park, Splash Country, Dixie Stampede, and many, many other great attractions, fun for young and old. Year round events and concerts combine to make Gatlinburg a true entertainment destination in the beauty of the Smoky Mountains. ... more   less 
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Also Known As:
Red Roof Inn And Suites Gatlinburg - Aquarium
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Wildwood Hotel Gatlinburg

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