This is a premium property when compared with many in the Gatlinburg area. The facility was well kept and nicely updated. Our room was large, clean and comfortable, with everything in working order, two sinks, multiple mirrors, a real closet, large LCD TV, and convenient bedside lamps that featured outlets handy for charging phones or laptops, or for CPAP users. The bed was excellent, with lots of pillows, plus a loveseat and desk chair with workstation area. Furniture and fixtures in the room where in excellent shape; shower/toilet area has it's own sink and hot water was instantaneous and plentiful. A/C unit was noisy but this is common to the type in my opinion. Location of the hotel offers easy access to the Parkway (U.S. 441) or to U.S. 321 from the upper level, within walking distance of most downtown attractions. Breakfast was in a large room with a great view on the fourth floor and offered scrambled eggs, biscuits, gravy and waffles; everything a Southern boy could wish for, besides the usual toast, muffins, cereal, fruit and coffee. A full service restaurant is adjacent serving breakfast and lunch. Though room access is from open walkways, we did notice the parking area seemed to be watched by someone in a golf cart late at night. We didn't use the pool area, but it was equipped with a handicapped lift. This was our first stay at the Best Western Crossroads and we would recommend it to anyone looking for an upgrade over the typical worn and weary Gatlinburg offerings.
- Official Description (provided by the hotel):
- The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more less
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- Also Known As:
- Best Western Crossroads Hotel Gatlinburg
- Best Western Crossroads Inn Gatlinburg
- Best Western Gatlinburg
- Gatlinburg Best Western