Our family of four had such a good time at this cabin! It was the perfect location...not too far up into the mountains, but not too close to all the action. My twin boys LOVED the basement, with the big screen TV, pool table, foosball, and air hockey. We did have a few minor maintenance issues, but everything was taken care of almost immediately. Can't complain with such good service!
We'd love to visit and again and rent this same cabin in the future!
My family and I booked this cabin but had to cancel our reservation at the last minute due to medical reasons. Based on the how close the date was to the reservation, we understood that we would lose our entire deposit and payment. From the beginning when we booked our reservation, the property manager Randall Crum has been very communicative and helpful. We received the paperwork and details about the property quickly, and he even sent us links to things to do and see while in the area. This made planning our vacation much easier!
What sets him apart, however, is how he responded when I told him we couldn't go on the trip. He bent over backwards offering to help us rent the cabin to help us recoup some of the money. He did not have to do this, but he was able to rent it out for many of the dates. He then promptly returned our money. I wish all owners were this understanding and accomodating. I know if we are ever in the area again, we will only be renting from Randall.
The cabin is nice, just needs a few things fixed. (toilet paper holders, hangers on
back of bathroom doors, and kitchen chairs a little wobbly. But, all in all, we enjoyed our stay.
We, also, enjoyed the Comedy Barn show and eating at some of the places in the
This cabin was perfect if you travel with your fury friends. Went to Pigeon Forge and Gatlinburg for a family vacation. The cabin's location was great right in the middle of both cities. Setting of the cabin was great, we wanted something quite and in the mountains. Easy access from the main road and beds were comfortable.
Communication with the owner was quick and courteous. Cabin is very conveniently located between Pigeon Forge, Gatlinburg, and the National Park access was quick via the by-pass. Comfortable and cozy. As forewarned, small parking pad with little room for error. Overall our stay was enjoyable, and I would recommend this location and owner to others, but a few updates (e.g. well-used pots and pans; wobbly kitchen chairs; several lights out in fixtures; no light present in hot tub area; very wobbly air hockey table; pool table felt old and slow; insufficient hanging clothes storage) would make the stay even better. Hopefully our next visit will coincide with a better color change in the foliage.
could use new sleeper sofa mattress they've very thin and worn.. nice and comfortable cabin our stay was nice after a few minor things were resolved very promptly great stay conveniently located between Gatlinburg and Pigeon Forge plenty to do and family friendly game room hot tub was great ! the beds were comfy. plenty of attributes Thanks Mr. Crum for the use of the Cabin !