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“Best place to stay,hands down.”

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Black Bear Inn & Suites
Ranked #39 of 78 Hotels in Gatlinburg
Gatlinburg, Tennessee
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best place to stay,hands down.”
Reviewed 30 July 2012

beds are awesome,the manager and employee's both go out of their way to make sure your stay is pleasant,Then to kick start your day,A Hot breakfast awaits you,not just Biscuit and gravy,i'm talking a real breakfast,omlets made to order,waffles,fruit,cereals,just to much to name it all. I really cant say enough about this place. got my family to stay there,and to say the least,they wont stay no where else now.on a scale of 1- 10,they are a 10 plus :)

Room Tip: I love the top floor,facing the parkway.
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  • Stayed May 2012, travelled with family
    • Value
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Helpful?
Thank deb_mahaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 6 August 2012
Thank you for taking the time to post this review. The hotel appreciates that you and your family continue to stay at the Clarion Gatlinburg. We look forward to your furture stays with us.
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673 reviews from our community

Traveller rating
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    51
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Byrdstown, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2012

We recently booked a 2night stay through choice hotels, and when we got there was charged an additional $15/day resort fee plus tax on top of our already quote from choice hotels. This was out first stay at the Clarion but we thought we would give it a try. Our family of four visits Gatlinburg 3-4times per year and have stayed in a variety of different hotels. This hotel has nothning special to offer. The pool is enclosed but you have to walk outside to get there. The tub was slick and would be easy to fall in. The room had queen beds and were ok but the room was small. The lobby area dosen't have enough seating for breakfast, not to mention the long breakfast line you have to stand in since you can't self serve. The cook that was making omlets also was the server for the hot bar. No bacon on hot bar either and sausage links tasted like a big piece of pure fat. The only thing you get from this so called resort is a bigger price. It was clean but thats the only positive thing to really say. The staff was not that friendly either. We won't be back.

Room Tip: Don't have to go onto elevator if you stay on 2nd floor
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  • Stayed July 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 6 August 2012
Than you for taking the time to post this reveiw. We are sorry that your stay did not meet your expectations.
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Travellers are raving about these Gatlinburg hotels

Alcoa, Tennessee
Level 5 Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 July 2012

We were involved with a conference at the hotel but decided to extend our stay and have some family time. We were able to have the conference rate all 3 nights which was awesome! The location was perfect and the free trolley service was excellent and took us everywhere we needed to go. The person we dealt with at check in was so nice and ensured that everything was as we wanted it. We were traveling with my dad and they made sure our rooms were close (across the hall from each other). We had a balcony overlooking the street which was exactly what we asked for. The room was a little smaller than I expected but that is more an issue with my expectation. The free breakfast was very tasty....the only problem was there really isn't enough space to accommodate the guests. It was super crowded and often times you were standing waiting for seating. I really don't know how they can fix it because space is limited. It was worth the inconvenience for a good, free breakfast. Definitely a good place to stay!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank csands33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 27 July 2012
The Clarion Inn Suites Gatlinburg would like to thank you for taking the time to post such a positive comment. The hotel was pleased to hear that the staff was more than accomodating to you and your family during your recent stay. We're glad to hear that you were able to enjoy the full hot breakfast that we provide. We look forward to your future stay with us.
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Livingston, Tennessee, United States
1 review
Reviewed 24 July 2012

This Hotel for the last 6 years has been where our annual emergency service conference is held. Throughout the last 6 years we have had a wonderful staff. They have made sure everything was handled in a professional manner, while having all the comforts of our own home. The staff works round the clock during the 5 days that we sell out their hotel, YES I said sell out so you can only imagine how busy they are. The managers are often seen walking through the hotel and always greet our attendees with a smile and Hello. Even the Owner stops by from time to time. The hotel is very clean and decor has been newly updated. I would strongly suggest this hotel to all my friends and family.

Room Tip: The King Suites are my favorite!
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  • Stayed January 2012, travelled on business
    • Value
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Helpful?
Thank Traci B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 27 July 2012
The Clarion Gatlinburg would like to thank you for posting such a positive comment. The hotel always looks forward to hosting your group as their are a pleasure to work with. We are honored that you continue to use the Clarion Inn Gatlinburg to host your group. We look forward to yet another wonderful year with all of you.
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tn
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2012

good rooms, got good price, only complaint was omelet cook being little short, resort fee was a joke. trash dumpsters were emptied early sunday morning, i know the hotel doestn't control that but was not a pleasent wake up call that early.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank t n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 27 July 2012
The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comment. We hope that you visit upon you next vist to the Great Smoky Mountains.
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Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2012

Definitely did not meet out expectations. Our air conditioner didn't work. When we reported it to management they made no effort to fix it. Will not stay here again. Dirty rooms & very poor management and extra fees.

  • Stayed July 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank Jerrdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 17 July 2012
The Clarion Gatlinburg would like to thank you for taking the time to submit your review. The hotel regrets that your stay did not meet your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 July 2012

Place looked and felt old and dirty--odor of disinfectant in the room. Staff was abrupt and acted like they could care less if we stayed. Room with a "city view" was actually a room with a view of a congested street.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Squirephox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarion G, Manager at Black Bear Inn & Suites, responded to this review, 17 July 2012
The Clarion Inn & Suites Gatlinburg would like to thank you for taking time to make us aware of your concerns. The hotel strives to provide the most excellent customer service to our guests. With July being one of Gatlinburg's most visited months the street will be congested especially on weekends. However, this does not affect the views of the Great Smoky Mountains from our private balconies and we provide secured parking that gives you the convenience of being able to access all of downtown Gatlinburg via walking. The Clarion Inn Gatlinburg hopes that you will join us again during your next visit to the Smokies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Black Bear Inn & Suites

Property: Black Bear Inn & Suites
Address: 1100 Parkway, Gatlinburg, TN 37738 (Formerly Clarion Inn & Suites)
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Black Bear Inn & Suites 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
The Black Bear Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Black Bear Inn & Suites's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Black Bear Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Black Bear Inn & Suites is only a short drive away from Pigeon Forge. Black Bear Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion

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