We stayed at the Clarion from 05/11/14-05/16/14, we always stay here when we are in Gatlinburg, you have great access to the parkway, the rooms are always clean and they are
very spacious. We had a minor flaw upon check-in, the air in our bedroom did not work, however maintenance was called and they responded immediately and had a new AC installed within 10 minutes, needless to say I was elated, I want to give a big shout out to the maintenance department for a job well done, and the housekeeping department went above and beyond to make sure our room was spotless and well stocked everyday, not to mention they did it with a smile! The one downside to our entire stay would have to be upon check-in, the customer service is lacking in a big way, but I gave them the benefit of the doubt and didn't let it ruin my trip, there was so many positive things about our stay and we will definitely be staying at the Clarion on our next stay in September, keep up the great work!!
- Official Description (provided by the hotel):
- The Black Bear Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Black Bear Inn & Suites's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Black Bear Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Black Bear Inn & Suites is only a short drive away from Pigeon Forge. Black Bear Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more less
- Reservation Options:
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- Also Known As:
- Clarion Inn And Suites
- Clarion Gatlinburg
- Gatlinburg Clarion