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“Great location, amenities”

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The Edgewater Hotel
Ranked #18 of 78 Hotels in Gatlinburg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, amenities”
Reviewed 26 September 2012 via mobile

We had a room with a king bed over looking the creek and with an amazing view of downtown. Great location, helpful & friendly staff, nice pool & hot tub area, hot(biscuits/gravy, sausage, waffles) & cold(cereal, yogurt, fruit, donuts) continental breakfast, really clean and comfortable bed & room, great balcony, coffeemaker, fridge and microwave. Great value at $94/night.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kotsko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joann001, Front Office Manager at The Edgewater Hotel, responded to this review, 28 September 2012
I would like to thank you for post regarding your recent stay at the Edgewater. I'm glad you found the hotel and amenities enjoyable.
I hope that the next time your travel plans bring you to Gatlinburg and the Great Smoky Mountains, you will stay with us again.
Best Regards,

JoAnn Ward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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920 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
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English first
Holiday
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 September 2012

While attending a women's conference at the Gatlinburg Convention Center, I stayed at this hotel. The accommodations were of excellent quality for the price. The rooms were clean; however, there was a musty smell upon arrival. This was quickly resolved by spraying some odor freshener and the smell did not return during my stay. I know this to be of an icon for Gatlinburg, yet the hotel has been properly maintained and kept updated. The parking is an issue as the bottom level is reserved for "vans". I have a 1995 Cadillac, which I aptly named the "boat" and my car did scrap the bottom while parking on the second level. The location is excellent. This hotel sits right on the water with a walkway crossing the river to get to the road. The location is within walking distance to the convention center. This hotel sits one street from the main road so is within walking distance to all the shops and restaurants. Plus, parking is free without any hassle of finding a place on the main strip. There is a new parking facility on the main street; however, parking was $10.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shari J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joann001, Front Office Manager at The Edgewater Hotel, responded to this review, 28 September 2012
Thank you for staying with us during your recent conference. We appreciate your patronage and your comments. We too feel that the Edgewater is in a great location just one block off the main parkway. You're five minutes from any place you need to be.
Thanks again for choosing us. We hope to see you again soon when travel plans bring you back to the Gatlinburg area.

Best Regards,

JoAnn Ward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida/Cincinnati
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 September 2012 via mobile

Me and my wife stay here every September and it is a great hotel located right by the strip on river road very short walking distance to everything. Great for any types families,couples etc. nice rooms,clean,friendly service. Only complaint would be parking garage very small space can be hard to park and find spot

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beach0use
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
3 reviews
Reviewed 24 September 2012

Went to gatlinburg for our 30 th anniversary on a last minute deal. We were able to get a queen jacuzzi room on the 8th floor overlooking the indoor/outdoor pool. The staff and service was great and the hotel was clean and in a great location to everything.

Room Tip: The river side faces the river and town with mountain view. The hotel is back up to a hill side with...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T-petitt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danvers, Massachusetts
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 September 2012

We drove down through the blueridge mtns from boston and couldn't wait to get in to gatlinburg, was NOT disapointed!!! We had a room on the 7th floor faced the mtns, (wow what a view) and the town. Our room was very clean and the entire staff were extremely helpful!! This hotel has it's own parking lot where ppl just can't walk by your car on the way to town. We were in walking distance to just about everything you needed and there is plenty to do here. The hotel rates were reasonable, towels and bedding comfortable and waking up to ducks in the river every am wasn't tough to take either!!! Would stay here again definately!!

Room Tip: Be sure to ask for a room on a high up floor facing the river, well worth it.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waitmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina, United States
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 September 2012

We booked our King mountain view room through Expedia at $60/night. We arrived in Gatlinburg several hours before check-in (4 pm) and were allowed to park in the hotel parking garage. The hotel staff were very welcoming and helpful; however we requested a room on a high floor away from any elevators, ice machines, or vending areas, and our the room we were given wad a handicapped room on a low floor right across from the ice/vending area and elevators. Also our "mountain view" room looked over the lower floor's roof and the back bank. When we got to our room it was late so we didn't request to change rooms. The room itself was in good condition, roomy, clean, and comfortable. There was a mini-fridge, microwave, and 2-cup coffee maker in the room. The hotel does offer free wi- fi, an also a continental breakfast, but we did not eat breakfast there. The hotel is located parallel to the main road that runs through the middle of Gatlinburg and is within a short walk of many restaurants and attractions. We would stay here again.

Room Tip: The creek/river view rooms also overlook the road and downtown. The mountain view rooms on the back...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Regina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2012

We just got back from our trip to Gatlinburg where we stayed in the Edgewater hotel. It was super nice and clean and comfortable. Our room was a jacuzi room with a fireplace and it was very romantic. Didn't like that maintanence guy had to come turn the fireplace on for us, but it was ok. The pool jacuzis didnt have the jets going and we couldnt figure out how to turn them on. Probably could have called and gotten them turned on. The breakfast was really good, not like the usual continental hotel breakfast. Love this place and will try to stay there again when we go back to Gatlinburg.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Edgewater Hotel

Property: The Edgewater Hotel
Address: 402 River Rd, Gatlinburg, TN 37738-3200
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 78 Hotels in Gatlinburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Number of rooms: 205
Official Description (provided by the hotel):
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 
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