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“Fun girls getaway”

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The Edgewater Hotel
Ranked #18 of 77 Hotels in Gatlinburg
Reviewed 12 May 2013

This was a very nice place to stay. Close to everything but still in a quiet location. It was very clean and was exactly as advertised.If we ever went back to Gatlinburg this is where I would stay again.

  • Stayed: May 2013, travelled with family
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Thank toni k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joann001, Front Office Manager at The Edgewater Hotel, responded to this reviewResponded 15 May 2013

Thank you for taking the time to comment on your fun getaway. We appreciate your positive remarks and look forward to seeing you again on a future visit.
Best Regards,

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637 - 643 of 1,002 reviews

Reviewed 6 May 2013

Wonderful Hotel! Our room overlooked the river and was extremely nice. We were with a group of kids that were there for the Smoky Mountain Music Festival. All the kids enjoyed the heated pool and the game area. The kids went through alot of towels, all we had to do was notify the staff and they were right there with more. It was a great location and very convenient to everything in Gatlinburg. We parked at the hotel and walked to everything. Would highly recommend this to anyone. This was our first stay in Gatlinburg and we throughly enjoyed it. Would definitely return again!!!

Room Tip: I would definitely go with the rooms with the river view, other side is just a hill view.
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  • Stayed: May 2013, travelled with friends
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1  Thank kytraveler7999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joann001, Front Office Manager at The Edgewater Hotel, responded to this reviewResponded 13 May 2013

Thank you for your reveiw of the Edgewater Hotel. We are glad that your stay was pleasant and agreeable. We appreciate your business and look forward to a return visit when your travel plans bring you back to Gatlinburg and the Great Smoky Mountains.
Best Regards,

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Reviewed 11 April 2013

Great Location and Awesome access to everywhere in Gatlinburg!!! We walked everywhere to help with parking in Gatlinburg. Free and covered parking. Kids loved pool area. Great breakfast with a lot of healthy options. Would recommend to everyone!

  • Stayed: April 2013, travelled with family
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2  Thank Kym1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2013

We stayed in this hotel in May 2010 and again in March 2013. Both experiences were good. During the most recent stay we enjoyed the heated pool, the temperature was comfortable, even though it was only in the 40's-50's the two days we were there. The rooms were clean, beds comfortable, and the employees courteous. Parking is not so great (we have a midsize SUV), however, we LOVE the convenience of leaving the car & walking...the location is great! Definitely get a river room, not a mountain view.

  • Stayed: March 2013, travelled with family
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1  Thank Bibbigins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

40 members of our family met at the Edgewater April 4-7 and had the most amazing time!! The accomodations were good, and the catered dinner the evening of the 6th was well turned-out and delicious. Everyone at the hotel was very accommodating and willing to help any way possible. The children in our group were well entertained with the pool, and the hotel was in a perfect location for dining our and seeing the town. We are going back in July with hopefully even more family members!!! Thank you Kim, Kimberly, and Debra at Edgewater for a fabulous trip!!!

Room Tip: Rooms face the mountain or the river & downtown. We liked the river/downtown view best.
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  • Stayed: April 2013, travelled with family
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Thank Thysworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013

Let me start by saying that Gatlinburg is very crowded and "touristy", but if you are going to go to Gatlinburg - then this hotel is the best. First, it is within walking distance to all major attractions (aquarium, skylift, space needle, and all Ripley's attractions, trolley stop), plenty of restaurants, and it is directly on the river. However, it is not on the main strip where it is crowded and noisy. It is one block from the main strip and everything is easy to walk to. The hotel is dated but it was clean and had everything we needed. An indoor/outdoor pool that you could swim between both pools, a free breakfast with waffle makers, and on the river (ask for a riverside room and pay a little more - the view from the balcony is terrific). We took a trolley ride around Gatlinburg and the entire family agreed that we had the best location for a hotel. The other hotels were far away from the center or WAY up a hill and it would not be convenient to walk. The hotel staff was very friendly and always working hard. After looking at other tripadvisor reviews, the elevators did take a while but no big deal and the parking is tight but if you stay here you don't have to move your vehicle and walk everywhere. If you are planning a trip to Gatlinburg - this hotel is the place to be!!!

Room Tip: Pay more and get the riverside view!!!
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  • Stayed: April 2013, travelled with family
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Thank reddytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joann001, Front Office Manager at The Edgewater Hotel, responded to this reviewResponded 9 April 2013

Thank you for your review of the Edgewater. We appreciate your comments and look forward to a return visit the next time your travels bring you back to Gatlinburg and the Great Smoky Mountains,

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Reviewed 31 March 2013

I don’t think we will be staying at The Edge Water again. We haven’t stayed here in about 7 years and it has went down hill.
We arrived at your hotel to find no parking that my crew cab truck would fit in, your staff help me in one parking place and I couldn’t get out on one side and couldn’t unload my truck at all, a lot of people were double parked so they could get out and that made the problem worse. Also the parking decks ended were u need help to turn around.
I asked the staff about other parking and they said, there was no other parking they were full.
There were 3 or 4 people having the same problem in the parking deck but the staff would run from the deck as soon as they could. I stayed and help people back up so they could get out and it was raining and the deck was open were most people had to turn around.
TV remote was broken, worked sometimes real close to TV. but some functions would not work at all.
I would not recommend this hotel to anyone.

  • Stayed: March 2013, travelled as a couple
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4  Thank Justin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738-3200
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 77 Hotels in Gatlinburg
Price Range: £70 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Number of rooms: 205
Official Description (provided by the hotel):
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 
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