I can't speak for the breakfast, because we didn't use that service. The hotel is super-convenient in walking distance to the aquarium and is one block from the center of the "strip" in Gatlinburg. The service was great, we were greeted at the door and when I asked about upgrading our room from the mountain view I had booked to a river/city view to see the city lit up for Christmas, Sue took care of it right away. We had no issues with cleanliness, nor with slow elevators. But, to be fair, we were there 12/13-12/17/2013 and it wasn't crowded at all. The river view is nice, the heater, fridge, and microwave all worked fine, had no issues whatsoever. There is an indoor pool and jacuzzi, I didn't get to use because we didn't pack a swimsuit. Wife and 5 year old son loved the trip, and had zero issues with the hotel. As I said, I can't speak of the breakfast because we didn't utilize it.
- Official Description (provided by the hotel):
- Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more less
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