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“Disappointed with 508”

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The Highlands Condominium
Certificate of Excellence
Louisville, KY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed with 508”
Reviewed 21 June 2014 via mobile

We selected the Highlands based on Trip Advisor reviews ( apparently I should have read further down) and TA Excellence Award. The location, views, and grounds were great. However, if HC continues to promote all units as equally appealing, I will not stay there again. I echo the review of unit 508 by another recent reviewer. This unit is seriously in need of update, and HC should not be renting this unit until it meets higher standards other units seem to meet. Very disappointed; would have left early if we had not prepaid for unit.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank PopPal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatlinburgGatlinburg, Front Office Manager at The Highlands Condominium, responded to this review, 24 June 2014
It is with regrets that you did not enjoy your stay with us at The Highlands. Each of our units are individually owned. We will convey your remarks to the owners of that unit and try and make the necessary updates.
Thank you again
The Highlands
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440 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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Traveller tips help you choose the right room.   Room tips (115)
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English first
Little Rock, Arkansas
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 June 2014

stayed in 3br room 303. In master bedroom jacuzzi tub. upstairs had bedroom and separate sitting area with 3 couches. perfiect for our grandchildren. downstairs oversized sitting area with big screen TV, nice dinette and breadfast bar. large kitchen. balconyoff sitting area and Master BR had great view of the mountains overlooking part of downtown Gatlinburg. 10 min drive to down town [2.6 mi] location was convenient to everything we wanted to do. large supermarket about 15 min drive from condo on hwy 321 just north of Gatlinburg. worked out great for us as we went that direction to Big Creek White water rafting off I-40 exit 447.

Room Tip: buildings on same side of road as office are away from highway and quieter. third floor rooms are t...
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank zekewolf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee's Summit, Missouri
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

As soon as we walked into our unit 505 my husband and I both high 5'd each other and said good pick! The view is spectacular, very clean, updated furnishings and comfortable. Of the main road which we wanted but just a few min and you can be where the action is.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank Carrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio, United States
2 reviews
Reviewed 12 June 2014

We spend 4 nights in 3 bedroom condo with 3 of our grandchildren. The condo was beautiful and furnished with everything we could want and more. The grandchildren enjoyed the ping pong table and we all enjoyed the pool. We also had a gorgeous view from the balcony.

We have stayed at the Highlands and never been disappointed with the accommodations.

Room Tip: 309 is beautiful with wonderful view and very well furnished.
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  • Stayed June 2014, travelled with family
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Dottie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

We were in 805 and were unable to sit on balcony due to traffic noise on the road. We would not stay in that building again. The ice maker in the unit did not work. We did not like the dinette as it was unpleasant to sit on the seats. Howard Reynolds

Room Tip: Road noise on balcony.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Howard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Kentucky
1 review
Reviewed 12 June 2014

Very nice accommodations very friendly, helpful staff. Stunning view of the smoky mountains and downtown gatlinburg. My famil has been staying here for many years. Very close to everything. Kid friendly

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nursemel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2014

We came to the mountains for our 57th anniversary-this was one of many trips to the Smoky Mtns and we come for the peace, quit, and beauty of the mountains (not the shopping or tourist attractions). We have stayed at the Highlands before and always enjoy our stay here but this time was even better then we could have possibly expected. Our unit was recently redecorated in very good taste and very comfortable, the mountain views from the balcony were beautiful and the staff could not have been nicer. We will continue to come back to the Highlands and always recommend these condo units to our friends and family.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peggy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatlinburgGatlinburg, Front Office Manager at The Highlands Condominium, responded to this review, 11 June 2014
So glad you liked the upgrades to your unit....by the way.....Happy Anniversary.
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Additional Information about The Highlands Condominium

Property: The Highlands Condominium
Address: 855 Campbell Lead Rd, Gatlinburg, TN 37738-4325
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
Price Range (Based on Average Rates): ££
Number of rooms: 77
Official Description (provided by the hotel):
The Highlands was severely damaged in the Gatlinburg wildfires on November 28. We are now in the process of rebuilding the Premier Condominium Development. This will be a brand new property and will be reopened as soon as possible. Hopefully within 18 months. Bordered on three sides by the scenic Great Smoky Mountains National Park, this luxurious venue offers 64 one to three bedroom, fully furnished condominiums with romantic stone fireplaces, private entrances, private balconies with panoramic views of Mt. LeConte and the Great Smoky Mountains, fully equipped kitchens, relaxing whirlpools, and private baths for every bedroom. On site amenities include two outdoor pools, a large sun deck, two saunas, two hot tubs, and an exercise room.Why Choose Highlands Condominiums for Your Gatlinburg Vacation in the Great Smoky Mountains? Incomparable Views! Our name says it all! The Highlands Condos are located in Gatlinburg's most prime location, surrounded by the National Park and near Ober Gatlinburg with direct access to downtown. Our views are genuine; breathtaking from each private balcony, it is guaranteed not to disappoint! Our location makes it possible to avoid Gatlinburg traffic by following the bypass to your comfortable condo awaiting you. Two beautiful outdoor pools overlooking Gatlinburg and the Great Smoky Mountain National Park make your vacation a delight. ... more   less 
Also Known As:
The Highlands Condominium Hotel Gatlinburg

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