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“A great place to stay at the Smokies”

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The Highlands Condominium
Certificate of Excellence
Louisville, Kentucky
1 review
“A great place to stay at the Smokies”
Reviewed 7 July 2014

I have been coming to the Highlands for over twenty years. It is consistently well maintained and has a great view of the Smokies and Gatlinburg. The staff is very responsive. Sitting out on the balcony with a glass of wine is a real pleasure.

Room Tip: The rooms closer to the entrance have a better view of Gatlinburg.
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at The Highlands Condominium, responded to this review, 15 July 2014
Thank you for your response about The Highlands. We always want to make sure that your stay is fun and relaxing.

The Highlands
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440 reviews from our community

Traveller rating
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    20
    5
    5
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230
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
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English first
Joliet, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

I chose the Highlands Condos based on other reviews, and we were not disappointed! We stayed in room 512, and it was perfect for our family of four. The view was absolutely beautiful--when we saw it for the first time we all stood on the balcony in awe, taking pictures, etc. before we even put our things away! I liked that we would spend time together as a family, but we also had room to spread out and relax after a long day of sight-seeing/hiking, etc. The staff was very friendly, and it was very quiet--if it weren't for the other cars parked in the area, I would have sworn there were only a few people in the entire complex! It's the perfect place to relax and unwind. I can't recommend it highly enough. We were barely out of Gatlinburg before we started planning our next trip to the Highlands!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank 676keshat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatlinburgGatlinburg, Front Office Manager at The Highlands Condominium, responded to this review, 2 July 2014
We are so glad that you enjoyed your stay with us . We try and represent the unit to the best of our ability with our internet pictures. We look forward to having you as guest again in the future.
The Highlands
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Oxford, Alabama
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2014

My wife and I always stay at the Highlands because of the wonderful views and the great staff. We are always treated like family and we can always ask about local attractions, dining, and directions. The staff always takes time to give us the information and makes us feel like we are the most important people in the building. The rooms are always clean, and we have all the aminities we need for our stay. The Highlands centrally located to Pigeon Forge, downtown Gatlinburg, and The National Park. If you stay here the only thing you will be sad about is check out day....because you will not want to leave.

Room Tip: Make sure you let the person you are booking with if you would like a room with a Washer and Dryer...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank wes w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, Manager at The Highlands Condominium, responded to this review, 15 July 2014
Thank you for your response about The Highlands. We will do our best to make your Gatlinburg vacation a good one.

The Highlands
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Louisville, KY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2014 via mobile

We selected the Highlands based on Trip Advisor reviews ( apparently I should have read further down) and TA Excellence Award. The location, views, and grounds were great. However, if HC continues to promote all units as equally appealing, I will not stay there again. I echo the review of unit 508 by another recent reviewer. This unit is seriously in need of update, and HC should not be renting this unit until it meets higher standards other units seem to meet. Very disappointed; would have left early if we had not prepaid for unit.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank PopPal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatlinburgGatlinburg, Front Office Manager at The Highlands Condominium, responded to this review, 24 June 2014
It is with regrets that you did not enjoy your stay with us at The Highlands. Each of our units are individually owned. We will convey your remarks to the owners of that unit and try and make the necessary updates.
Thank you again
The Highlands
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Little Rock, Arkansas
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 June 2014

stayed in 3br room 303. In master bedroom jacuzzi tub. upstairs had bedroom and separate sitting area with 3 couches. perfiect for our grandchildren. downstairs oversized sitting area with big screen TV, nice dinette and breadfast bar. large kitchen. balconyoff sitting area and Master BR had great view of the mountains overlooking part of downtown Gatlinburg. 10 min drive to down town [2.6 mi] location was convenient to everything we wanted to do. large supermarket about 15 min drive from condo on hwy 321 just north of Gatlinburg. worked out great for us as we went that direction to Big Creek White water rafting off I-40 exit 447.

Room Tip: buildings on same side of road as office are away from highway and quieter. third floor rooms are t...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zekewolf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee's Summit, Missouri
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

As soon as we walked into our unit 505 my husband and I both high 5'd each other and said good pick! The view is spectacular, very clean, updated furnishings and comfortable. Of the main road which we wanted but just a few min and you can be where the action is.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Carrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio, United States
2 reviews
Reviewed 12 June 2014

We spend 4 nights in 3 bedroom condo with 3 of our grandchildren. The condo was beautiful and furnished with everything we could want and more. The grandchildren enjoyed the ping pong table and we all enjoyed the pool. We also had a gorgeous view from the balcony.

We have stayed at the Highlands and never been disappointed with the accommodations.

Room Tip: 309 is beautiful with wonderful view and very well furnished.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Dottie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Highlands Condominium

Property: The Highlands Condominium
Address: 855 Campbell Lead Rd, Gatlinburg, TN 37738-4325
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
Price Range (Based on Average Rates): ££
Number of rooms: 77
Official Description (provided by the hotel):
The Highlands was severely damaged in the Gatlinburg wildfires on November 28. We are now in the process of rebuilding the Premier Condominium Development. This will be a brand new property and will be reopened as soon as possible. Hopefully within 18 months. Bordered on three sides by the scenic Great Smoky Mountains National Park, this luxurious venue offers 64 one to three bedroom, fully furnished condominiums with romantic stone fireplaces, private entrances, private balconies with panoramic views of Mt. LeConte and the Great Smoky Mountains, fully equipped kitchens, relaxing whirlpools, and private baths for every bedroom. On site amenities include two outdoor pools, a large sun deck, two saunas, two hot tubs, and an exercise room.Why Choose Highlands Condominiums for Your Gatlinburg Vacation in the Great Smoky Mountains? Incomparable Views! Our name says it all! The Highlands Condos are located in Gatlinburg's most prime location, surrounded by the National Park and near Ober Gatlinburg with direct access to downtown. Our views are genuine; breathtaking from each private balcony, it is guaranteed not to disappoint! Our location makes it possible to avoid Gatlinburg traffic by following the bypass to your comfortable condo awaiting you. Two beautiful outdoor pools overlooking Gatlinburg and the Great Smoky Mountain National Park make your vacation a delight. ... more   less 
Also Known As:
The Highlands Condominium Hotel Gatlinburg

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