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Rocky Waters Motor Inn
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Reviews (312)
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178 - 183 of 312 reviews
Reviewed 14 March 2013

Great location in Gatlinburg unfortunately the rooms are in need of serious repair!! Bathroom was not clean. The wall heater was very loud. Very outdated hotel. You definitely get what you pay for with this location. Staff was friendly and helpful.

  • Stayed: December 2012
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3  Thank cole608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2013

My husband and I booked a king room with fireplace and jacuzzi through priceline for valentines weekend. I personally called the motel approx one week prior to confirm my reservation for that weekend and it was confirmed that it was a king size bed with fireplace and jacuzzi. When we checked in the first thing we noticed was the horrible smell in the room, the bathroom had mold around the tub, it had no fireplace, no jacuzzi, old couch with stains and iron burn marks.. it was horrible- not at all like the picture on the website!The man said your room (as pd for)is booked for tomorrow night already and we cant give you that one. (basically sorry you r out of luck! at 11pm never offered compensation or anything) Called priceline they did GREAT job of finding us a room 2 blocks down much better room and compensated one night for trouble. Will NEVER use this motel!!! I would have stayed if I would of had the correct room- pics must b 25 yrs old

Room Tip: Don' t book there at all - room did not look like pictures at all!!!
  • Stayed: February 2013, travelled as a couple
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3  Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013

Stayed here Christmas 2012. Room had not been serviced at check in. We had to make repeated trips to front desk. Rooms are worn but modest. Location is good. Breakfast was nice. My sister and her family checked into another room and it was a disaster. Room wasn't ready until 4:30pm. Desk clerk got into a verbal argument with the maid. Had to use pliers to adjust a/c unit, frige door had to be proped closed, fire screen on fireplace was broken, front desk clerk could pass for the Grinch and the microwave threw sparks everywhere when we tried to use it. When we asked for a little discount off the rooms due to the problems we were told no. We asked for the owners email and were told there wasn't one. Found his email addy on the internet and tried to contact him before writing this review. No answer back after well over a week. There are way nicer places to stay for around the same price. We will never stay here again. This place is about the almighty dollar and not about customer care or quality. You have been warned.

  • Stayed: December 2012
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3  Thank AJ70380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012

My husband and I have been going to Gatlinburg for 40 years. We have watched it grow from the charming, quaint village to the overwhelmingly popular tourist stop that it is today. We found Rocky Waters two years ago, even though it has been there for many years. It is old, the furniture is well used, but the bed was really confortable, the white bed covering was so nice. We absolutely loved having a woodburninig fireplace in our room right on the creek. Most people who visit Gatlinburg don't spend enough time in the room beyond bathing and sleeping. We loved this place and will stay every time we visit. If you want a contemporary hotel that costs much more, don't stay here. This is for those who love the old fashioned charm that is Gatlinburg.

  • Stayed: December 2012, travelled as a couple
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3  Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

My husband and I went for our anniversary this past sat. 12-15-12.....walking into the room, the first thing that hits you, is the smell! we opened up the doors, thinking maybe it would go...nope....went to sit on the couch, and was filled with stains..the bed had hair on the pillow case, the bathroom was not cleaned...the fixtures on the jacuzzi, were laying there broken..and tub not cleaned....was just gross....

  • Stayed: December 2012, travelled as a couple
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4  Thank MaggieMayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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