I stayed at the O. Henry hotel for a week on business, and I am still in awe of the experience. Every interaction I had with the staff was beyond compare. For example, the first day I was there, I realized that I had forgotten contact lens solution and asked the front desk the location of the nearest pharmacy (although the hotel has plenty of standard toiletries on hand they can give you, they did not of course had that particular item). The front desk attendant provided a map of a place right across the street and even added tips on the best crosswalk to use to get there. Upon my return he saw me and asked if I had found the pharmacy alright. On Day 3 I decided to go for a run on the running trail that is easily accessible by the hotel. Upon my return and climbing the hotel steps, the doorman asked kindly if I would like a towel and a bottle of water! I was not in the gym--this was the doorman!
I ordered room service twice (from the hotel's own Green Valley Grill--delicious!) and it arrived freshly prepared and piping hot in no more than 15 minutes. Each time they showed up I said, "You are the fastest room service I have ever had," to which the server said, "we like to exceed your expectations." Indeed. The food was delicious too: the beef short ribs melted like butter, and the parmesan crusted chicken with a garlic lemon sauce was decadent.
Each morning there is a full buffet breakfast complete with scrambled eggs, potatoes, bacon, sausage, biscuits and gravy, oatmeal with all the fixings, grits, a selection of pastries, cereals, fruit, breads...everything. If I had to find one nit-picky constructive criticism it would be to change up the breakfast buffet by one or two items after a couple of days--that said, what they had was delicious. And the coffee was excellent.
The rooms are beautifully appointed and I loved the separate powder room area and bathroom with both a glass-enclosed shower and a soaking tub. The beds are extremely comfortable--I am actually considering calling the hotel and finding out how to get one for my home.
I could go on. Needless to say, every hotel should take a lesson from the O. Henry. It exceeded my expectations on every count.
- Official Description (provided by the hotel):
- The era of the locally owned, passionately run, hotels has returned. Enjoy gracious hospitality in oversized guestrooms with complimentary full-hot breakfast buffet, outstanding amenities and an attentive staff. And enjoy informally elegant dining and seasonal food using old-world European culinary sensibilities and flavors at Green Valley Grill, located adjacent to our hotel. ... more less
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- Also Known As:
- o Henry Hotel
- o Henry Greensboro