I rarely write 'poor' reviews. If I cannot give at least acceptable reviews, I typically write the hotel directly. In this case, people need to know they should not expect "Marriott" level or service or accommodations.
First, the hotel has not updated the rooms in a very long time. My room had pathetic furniture. The night stand was likely from the 80s with many scuffs, nicks, etc. The mattresses were fair, though. They had updated the bedside lamp, too, which I suppose they figured made this room current. Long story short, this reminded me of motel furniture.
The lobby did seem modern and current. This is likely to drive their conference business.
Next, the walls were thin. Every night I could hear the guy next door call his family and chat. I also heard a lot of hallway noise - I think a visiting college basketball team was staying at the hotel which added to the noise. Despite being a Marriott Gold member, I was put on a low floor. My request for a King bed was also not honored.
The parking situation is "shady" at best. I parked around 8pm at night. I had to cross through an "alley" like street to get to the hotel from the hotel parking. It felt somewhat unsafe. There was no doorman, adding to the uncomfortable feeling. There was also no apparent valet, although it was advertised, which added to my apprehension.
Oddly, the next morning when I went to drive out of the garage, I encountered a exit attendant. He took my ticket and asked for 2 days worth of parking fees. I said I was a hotel guest and showed my key. He asked to see my hotel parking validation. The front desk never told me I needed a validation/pass!!! Worse yet,they only took cash!! He was also overcharging, with 2 days charge for 12 hours of parking. Incredible! It was a good thing I had cash on me.
Long story short, unless you HAVE to be in downtown Greensboro, I would recommend finding other options in the area. If you do have to be downtown, consider staying closer to the airport or Burlington and making the short drive to the city.
- Official Description (provided by the hotel):
- Relax on a stay to North Carolina by checking into Greensboro Marriott Downtown. Our perfectly located hotel in Greensboro offers easy access to First National Bank Field, Greensboro Coliseum and the University of North Carolina at Greensboro. ... more less
- Reservation Options:
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- Also Known As:
- Greensboro Marriott Downtown Hotel Greensboro
- Marriott Greensboro