I made this reservation for the indoor pool. We were allowed to check in early, very happy about that! Quickly brought our bags to the room, changed, and headed to the pool with the kids. Very disappointed. At first glance, the pool area looked ok. Strange that there was no one in the pool. We saw lots of kids going into the hotel. Maybe they were coming down later? Immediately noticed that although it is an indoor pool, there was no smell of pool chemicals. Thought, maybe it is a saltwater system and headed for the pool gate. Kids being kids, they dashed into the water. I sat on the edge and looked around. There used to be a sunken hot tub. They carpeted some plywood and covered it up. Three loungers were sitting on the carpeted circle. Odd. Looked back at the kids playing in the water. Then I noticed a thick, wide scum line all around the pool! Stood up to walk closer. Noticed a walled-in area that appeared to have an old waterfall? There was water down in the bottom of it. Beginning to wonder if they don't fix things here, they just cover it up. Ok, went to the steps of the pool. Yes, for sure there was a scum line there. It was a out 3" tall and too thick to wipe off with my finger. Then it hit me, this skunky smell. Announced that it was time to get out of this pool. I am so disappointed in this place! I made this reservation for the indoor pool! The pool deck had green mold! I just couldn't believe it! The reviews were SO GOOD for this place! I felt duped!!
We were there for an event and at this point, it was time to get ready to go to it. So, talking to a manager or changing hotels was not going to happen, due to the time left. (I shouldn't have to budget for time to find a new hotel!) on the plus side, there were clean, fresh towels on the rack.
We headed back to the room to take hot showers and get to our event. The inside of the bathroom door was covered in dirty handprints. Disgusting. Again, no time to make any changes. Didn't touch it. Showered. Got ready and left.
Returned late, tired and ready to get in bed. On the plus side, the beds were clean and comfy with lots of pillows and blankets. Tucked kids in and they noticed next to the bed, on the wall, a brown smeared stain. Blood? Chocolate? Something else? Ugh.
The tv remote had something sticky spilled on it.
Setting the AC was easy, but as soon as it kicked on, the smell of mildew filled the room. Sigh.
Pros-The price wasn't bad. Very convenient to the highway. Beds were clean and comfy. Water was hot, towels were clean. Carpet in room seemed clean. Breakfast in the morning was nice. Several choices were available. The lobby looks very nice. There is a table with coffee available any time. There is a mini fridge, little microwave and 4-cup coffee pot with coffee and cups in the room.
Cons-The pool was such a disaster. It would take a LOT to fix it up. It smelled like skunk, had scum around the waterline, and green mold? Algae? On the pool deck. The former hot tub area needs to be removed if they aren't going to replace it. The walled-in waterfall? Steps? Need to be removed also if they aren't going to use it as a feature of the pool. And the pool. Please clean this pool. I still don't know if it was a saltwater system or not. But I can tell you, I smelled no chlorine or bromine and in an indoor pool, that should be very apparent. The lack of a cleaning chemical smell is unsettling. Had anyone treated the pool at all? The walls and doors in the room needed to be cleaned. The inside rim of the sink in the bathroom had scum.
If I hadn't booked this place for the indoor pool, if I hadn't seen the pool at all, I would've given this hotel 2 stars. I am still so disappointed in what the pool turned out to be.
- Official Description (provided by the hotel):
- Amenities include a fitness center and indoor swimming pool; a complimentary continental breakfast is served daily. Guestrooms at this Greensboro, North Carolina, hotel offer complimentary wireless Internet access and local phone calls. ... more less
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- Also Known As:
- Greensboro Quality Inn
- Quality Inn Airpark East