A group of 16 of us in town for our childrens' basketball tournament pulled into the lot after a long travel day excited to hit the pool. We couldn't believe our eyes. The pool was GREEN and had a closed sign hanging on it. Since it was 100 degrees outside, we were not happy. The front desk employee was not aware the pool was closed or even green, but said she would get a maintenance person working on it. Meanwhile, 2 of the rooms in our party were not yet cleaned, another room had no working a/c so we all piled into one room waiting for some sort of a fix. A maintenance guy who came to work on the a/c said that the a/c just stopped working & the pool just turned green that week. He couldn't get the a/c fixed and was going to move those 4 people to a different room. Then he remembered the room he was moving them to had a plumbing 'issue'. He then tried to move them to a room with 1 king size bed. By this point we had sent a couple people down to complain to the manager about the pool and trying to get things resolved with the a/c. The manager was not sympathetic and pretty much said since we had prepaid for the rooms, too bad for us. We eventually called Delta Vacations where we had booked the airfare & hotel together. Delta called the hotel & negotiated for us. We ended up getting 100% of our money back & we hightailed it out of the Quality Inn & Suites. After wasting 3 hrs., we ended up in a hotel with a blue pool and many more amenities. Will not ever stay at this place again. We drove by it a couple more times during our week in Greensboro and the pool had turned blue again & people were laying out by it. We thought about warning them, but didn't really want to set foot on the property. The property seems slightly seedy as other reviews have said. There is no a/c in the hallways as they are very hot & there is no elevator. Some scarier looking people were checking in as we were leaving. We found a hotel right across the highway which seemed much safer & much nicer. The free wi-fi didn't work very well, either.
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- Also Known As:
- Quality Inn And Suites Coliseum
- Quality Inn & Suites Coliseum Hotel Greensboro