Was the best customer service experience I have ever had! My daughter mistakenly left her stuffed lamb she has had since birth (10 yrs) in the hotel when we checked out. We did not realize he was left behind until bedtime that night (11:30 p.m.). We called the hotel and the gentleman at the front desk, Johnny, checked the room but FuFu was not there. The next morning another gentleman at the front desk, Jose, called us to let us know they were still looking for him and would call us with any updates. A few hours later we received a call that Fufu (this thing is pretty rough looking; we call it Frankenfufu) had been toss in the trash. Another gentleman, Felipe, went in after him and after some digging in the dumpter FuFu was recovered!! I can not express what this meant to a little girl (and her parents) that believe her best buddy might be gone. We are FOREVER grateful that great customer service is still alive at the Greensboro East Holiday Inn Express and Suites. - Christy V.
- Official Description (provided by the hotel):
- WE ARE CURRENTLY GOING THROUGH A REMODEL FOR OUT GUESTS BENEFIT, CONSTRUCTION GOING ON BETWEEN THE HOURS OF 9A-6P. New Greensboro, NC Hotel Boasts Excellent Facilities Relax with us at the Holiday Inn Express Hotel & Suites in Greensboro, NC. Our hotel is convenient to the Piedmont Triad International Airport and many area attractions. Vacationing families will love staying at this Greensboro, NC hotel, located along Business Interstates 40 and 85. We offer easy access to universities, such as UNCG, North Carolina A&T State University, Elon University, Greensboro College, Bennett College and Guilford College. Nearby is the Greensboro Coliseum-Home of the ACC Basketball Tournament. The Natural Science Center, the Asheboro Zoo, the Greensboro Arboretum and Wet-n-Wild Emerald Point Water Park are nearby. NASCAR races at the Charlotte, Martinsville and Rockingham Motor Speedways are a short drive away. Corporate travelers will be impressed by our comfortable Greensboro, NC accommodations. Situated in a suburban area of Greensboro, the hotel is in close proximity to transportation centers such as the Amtrak and Greyhound stations, and many large businesses. Nearby companies include the High Point Market (International Home Furnishings Market), Kmart Distribution Center, UPS, Lorillard, Zink Imaging, IBM and VF Corporation. We also provide a business center with email, faxing, copying and printing services, so you can do business on the road. While you stay at our Greensboro, NC hotel, enjoy amenities including an outdoor pool, a 24-hour fitness center and our free hot breakfast bar. Book your reservation now to take advantage of our great Greensboro hotel deals and rates. ... more less
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