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Holiday Inn Express Suites Greensboro East
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Reviews (115)
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All reviewstasty hot breakfaststaff was friendly and courteousquiet arearoom was cleannext morningnight staybreakfast was excellenthome away from homei highly recommend this hotela great place to stayexercise roomcomplimentary breakfastpankakeshieinterstatetournamenthallway
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80 - 85 of 115 reviews
Reviewed 17 December 2013

We were only staying for a couple of nights. We had reserved a room with 2 queen beds, but the room had little furniture (no chairs, no table...only beds to sit on), which we needed more with 3 adults staying. Jose said he had no other availability, but while we were looking at our options, he made a phone call & let us know he had a 2 queen suite available (another guest that had not arrived yet took a king suite). How awesome! The room was perfect for us with more furnishings...we enjoyed our stay & would stay here again.

  • Stayed: December 2013, travelled on business
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Thank muchfuntravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

There was a line at check in, but the gentleman was very nice and constantly apologized for the delay. He was very accomodating to change our room to a higher floor.
The room was very clean, the Bed was Awesome, the best nights sleep I have ever had at a hotel.
There is really nothing around the hotel, no restuarant or retail stores, only two over priced gas stations.
Other than that, our stay was pleasant. I would definitely stay there again if in that area again.

  • Stayed: August 2013, travelled with family
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1  Thank DMAZE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamsGM, General Manager at Holiday Inn Express Suites Greensboro East, responded to this reviewResponded 7 August 2013

Thank you for your kind remarks regarding your stay with our hotel. We are pleased that the staff was professional, and that you enjoyed our "awesome" bed.

We appreciate your business, and hope to see you again soon.

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Reviewed 13 July 2013

Clean hotel with great customer service and a solid complementary breakfast. Everything you would expect from a well ran Holiday Inn Express. If anyone is looking for a hotel to stay while visiting NC A&T, this is a great place to stay and it is less than 10 min from campus. I would highly recommend this hotel and plan on staying here again. They have a nice outdoor pool, but due to the rain I never used it.

  • Stayed: July 2013, travelled on business
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Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamsGM, General Manager at Holiday Inn Express Suites Greensboro East, responded to this reviewResponded 6 August 2013

I would like to thank you for your gracious comments regarding you stay with us at the Greensboro/East Holiday Inn Express. Glad we were so conveniently located near the University for you, and that your room was comfortable for you.
Hope you will visit again in the future.

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Reviewed 12 July 2013

Was the best customer service experience I have ever had! My daughter mistakenly left her stuffed lamb she has had since birth (10 yrs) in the hotel when we checked out. We did not realize he was left behind until bedtime that night (11:30 p.m.). We called the hotel and the gentleman at the front desk, Johnny, checked the room but FuFu was not there. The next morning another gentleman at the front desk, Jose, called us to let us know they were still looking for him and would call us with any updates. A few hours later we received a call that Fufu (this thing is pretty rough looking; we call it Frankenfufu) had been toss in the trash. Another gentleman, Felipe, went in after him and after some digging in the dumpter FuFu was recovered!! I can not express what this meant to a little girl (and her parents) that believe her best buddy might be gone. We are FOREVER grateful that great customer service is still alive at the Greensboro East Holiday Inn Express and Suites. - Christy V.

  • Stayed: July 2013, travelled with family
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2  Thank Christy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamsGM, General Manager at Holiday Inn Express Suites Greensboro East, responded to this reviewResponded 6 August 2013

Thank you for your kind words, and we are so thankful that we were able to recover "Fufu" for you child. We are sore glad that you had a great experience with our hotel, staff, and service.
Look forward to seeing your family again in the future.

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Reviewed 27 June 2013

First, the good news. This hotel is conveniently located just off of I-40 (but not necessarily close to restaurants), was clean and comfortable. Even though the hotel is just off an I-40 exit, the road noise was minimal.

As others have said, the walls seem to be really thin. There were youth soccer teams staying at the hotel the same nights we were there, and unfortunately, they were quite loud -- including playing games in the hallway. Hotel staff did nothing to quieten then, even after midnight. As long as the air conditioner provided some "white noise" to somewhat dampen the noise, you can almost tolerate the rest. Unfortunately, the air conditioner cooled the room effectively enough that it didn't run constantly.

  • Stayed: June 2013, travelled with family
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1  Thank P-S W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamsGM, General Manager at Holiday Inn Express Suites Greensboro East, responded to this reviewResponded 6 August 2013

Thank you for your gracious comments regarding your stay with us. I am glad the room was clean and comfortable, but do sincerely apoligize for the noise from the sports teams that were also in the hotel. Sometimes it is difficult to control groups of that size when the people in charge of them do not cooperate. We hope you will visit us again and experience our best customer service, and comfort of your room.
Thanks again for your review, as this helps us better serve our guests in the future.

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