We just stayed 10 nights in a superior room at this Hotel for a business trip! Out of the first 9 days, we had no or only in complied room service on 4 days! This is not acceptable and it seems to be some kind of mismanagement, if there is nobody monitoring what the service staff is doing.
When we complained about the service and the quality they delivered at the front desk, Derek who said he is the manager, but does not want to tell me his last name was very unfriendly. He should definitely go for training and he must learn how he to respond to a customer when there is a problem.
"Be quiet now or you have to leave the hotel" is not a solution!!!!
So our stay there was a very bad experience and we can not recommend this hotel to others!!
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- Also Known As:
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- Red Roof Inn Greensboro
- Greensboro Red Roof Inn