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“Fantastic Hotel”

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Hilton Garden Inn Greensboro
Ranked #7 of 77 Hotels in Greensboro
Certificate of Excellence
Reviewed 24 June 2014

This is a very welcoming hotel and has a great front area to relax, read newspaper and watch tv. Staff is friendly and personable. They provide a nice shuttle to and from the airport and a convenient business center to print of airline tickets or use computer. The in hotel restaurant is quaint and a nice place to grab a drink at the bar, have breakfast, or enjoy excellent food in which I recommend the wings, ribs, and/or steak with macaroni & cheese or mashed potatoes. Several restaurants are also located directly across the street for dining. Fantastic!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Chanteshea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 25 June 2014

Dear Chanteshea B,

We appreciate you leaving a review of your visit and are happy to hear it was a terrific one! It's great to read you enjoyed the variety of amenities we offer and our on-site restaurant, as well as that you found our staff very accommodating. Thanks again for your comments and we hope it won't be too long before your next stay!

David Amick
eCommerce Manager
Daly Seven, Inc

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418 - 424 of 577 reviews

Reviewed 22 June 2014 via mobile

The staff here is great. They were all super helpful and friendly. The man working overnight (Paul) went above and beyond. The rooms are very comfortable. Our room had a Kurieg (sp?) coffee maker. Loved it!

Stayed: June 2014, travelled on business
Thank TravelGrly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 24 June 2014

Dear TravelGrly,

Thank you for reviewing our Hilton Garden Inn; I'm excited to hear you found our staff so friendly and helpful, as well as that you enjoyed the convenience of the Keurig coffeemaker! We look forward to seeing you the next time you're in the Triad area. Thanks again for your praise!

David Amick
eCommerce Manager
Daly Seven, Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

My boyfriend and I stayed here last weekend on our way back home from vacation. The lady at check-in was very professional and this was right after she had been treated badly by another customer. She did a speedy check-in and we got to our clean, comfortable room quickly. The bed was comfortable and the room was very clean. I love the Hilton Garden Inn hotels and will continue to book with them.

  • Stayed: June 2014, travelled as a couple
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Thank KayK1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 16 June 2014

Dear KayK1986,

Thanks for leaving a review of your visit - we hope you had a nice vacation! I'm glad you had such a comfortable stay and found our service excellent. We appreciate your high ratings and look forward to seeing you the next time you pass through Greensboro! Thank you again for your comments.

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed 30 May 2014

Overall a great hotel but the staff were no friendly. Great location. Near great dining and activities. I would probably stay there again whenever I'm in the area. The only negative aspect of the trip would be the lack of friendliness of the staff. The staff did not seem to care if their guests were satisfied or not and had little or no interaction with their guests.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank bonnie1755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 2 June 2014

Dear bonnie1755,

We appreciate you taking the time to review our Hilton Garden Inn and are glad you had a good stay overall, but do apologize that our service did not meet your expectations. Helping our guests feel at home is one of our priorities and we will discuss your feedback as we aim to provide the best service we can. Otherwise, thank you for your high ratings and we hope to show you how much we value our guests the next time you visit Greensboro!

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed 28 May 2014

Very hard bed and breakfast is not included with cost of the room. Compared to other hotels and the value they offer for the price of the room I'll stay elsewhere. On a psoitive note the hotel was clean and the staff pleasant. After paying for the breakfast each of the three of usfelt the food was above average

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 30 May 2014

Dear Rick L,

Thank you for taking the time to review your visit. We apologize for the aspects that fell short of your expectations - our beds are adjustable for your comfort and our staff would be glad to help you out should you have any issues in the future. Otherwise, I am happy to hear you found our staff friendly and our food above-average. Thanks again for your feedback and we hope to have another opportunity in the future to give you a comfortable stay.

David Amick
eCommerce Manager
Daly Seven, Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

i only use Hilton properties when i travel because of this property. they spoiled me. the price is very competitive but the attitude of the staff is exceptional. their "can do" or "will do" attitude cannot be topped. next time i am in the Greensboro, NC area i will stay at the Hilton garden inn.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 26 May 2014

Dear William T,

Thanks so much for your loyalty to Hilton and taking the time to review your stay with us. I'm delighted to read you had an excellent visit and we're grateful for your 5-star ratings across the board! We look forward to seeing you the next time you're in Greensboro - thank you again for your comments!

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed 8 May 2014

I was displeased with the noise in my room. I was awakened at night with noise from the vents or pluming. I mentioned it to the clerk at desk at checkout but it was dismissed. I feel that my bill should have been adjusted. I also overhear another quest talking about the air condition problem in his room.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
1  Thank Anita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this reviewResponded 12 May 2014

Dear Anita L,

Thank you for reviewing our Hilton Garden Inn. We apologize for the noise issues and appreciate the feedback so we can help provide a quiet stay as possible for our guests. If you would like to discuss further, please reach out to me at the number below. Otherwise, we appreciate your high ratings for our cleanliness, location, and service, and hope to have another opportunity in the future to give you a great stay. Thanks again for your feedback and again we apologize for the inconvenience.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Greensboro

Address: 4307 Big Tree Way, Greensboro, NC 27409-2734
Phone Number:
Region: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Greensboro
#5 Business Hotel in Greensboro
#9 Romantic Hotel in Greensboro
Price Range: £84 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Greensboro 3*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn in beautiful Greensboro, North Carolina. Our hotel offers many amenities for your comfort and convenience, including an indoor pool, business center, and fitness room. The Great American Grill is our on-site restaurant and is open for breakfast and dinner. All of our guest rooms feature a microwave and refrigerator - perfect for the business or extended stay traveler in Greensboro. We are located minutes from the new Greensboro Aquatic Center and the Piedmont Triad Airport. Let our hotel be your home away from home. ... more   less 
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Also Known As:
Hilton Garden Inn Greensboro Hotel Greensboro
Hilton Greensboro
Greensboro Hilton Garden Inn

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