Front desk staff is amazing! So friendly and helpful. The room was clean and comfortable. And for those who complained about the firmness of the bed, most of the beds have a dial on the side to adjust the firmness. I found the bed quite comfortable.
The housekeeping staff still seems to be an issue - as noted in other reviews. While the room did seem clean there were little inconsistencies which I would think should be on a standard checklist. I had to leave a note to get regular coffee in my room - when I arrived there was only decaf. So then they left coffee but did not replace the creamer. Again, I would think a standard checklist for what to leave in each room might help with some of the housekeeping issues.
When I arrived my air conditioning was not working at all. After calling the front desk, maintenance was there within minutes and got it running. The room never seemed to cool down completely but it is July in the South and I am on a higher floor. I will say I wish the housekeeping staff had left the curtains closed (I had left them closed) which might have helped keep the room cooler.
Overall the stay was good. Maybe not quite as wonderful as I expect from HGI but I would probably stay here again if I was in the area.
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn in beautiful Greensboro, North Carolina. Our hotel offers many amenities for your comfort and convenience, including an indoor pool, business center, and fitness room. The Great American Grill is our on-site restaurant and is open for breakfast and dinner. All of our guest rooms feature a microwave and refrigerator - perfect for the business or extended stay traveler in Greensboro. We are located minutes from the new Greensboro Aquatic Center and the Piedmont Triad Airport. Let our hotel be your home away from home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Southall Travel, Hilton Hotels Direct, Booking.com, TripOnline SA, getaroom.com, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Hilton Garden Inn Greensboro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Greensboro Hotel Greensboro
- Hilton Greensboro
- Greensboro Hilton Garden Inn