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“Delightful Staff,However..”
Review of Proximity Hotel

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Proximity Hotel
Ranked #2 of 77 Hotels in Greensboro
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 20 February 2012

The room was clean,plenty of towels(typically have to ask for extra).Fluffy pillows,comfy bedding.Room service was great,id make a call and before i hung up a staff member would be at the door.
However, for what i paid,the room was little...dingy,the ceiling for example..was different levels,it seemed to be in need of repair,what i would expect to see at Super 8.My fiance was very surprised when he saw this.Seemed to be falling apart.
Also,The blinds infront of the main window,would not shut all the way, so we could not sleep in very long due to the sunrise brightening our room very early.
There was very loud knocking for about a good half hour down the hall,i called front desk twice to take care of it,it was very early,around 7am.It finally was quiet,but i could not go back to sleep.
I ordered breakfast from print works,they were efficient in getting to our room,however,the toast and bacon were burnt.I paid quite a bit for our breakfast.
I did not recieve a "Thank you for Staying",or any thing of the sort after leaving,its been a week.I do expect this.
I will say though,the staff was very friendly and helpful.

  • Stayed: February 2012, travelled as a couple
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1  Thank michelle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded 5 March 2012

Thank you for your feedback regarding your stay. I am so glad that you experienced the staff as friendly and helpful. I am sorry you did not enjoy the design aesthetic of the room. The intention was to feel as an old textile mill restored with many elements left exposed. In the future, you may find our sister hotel the O.Henry Hotel more to you’re liking and style.

I sincerely appreciate you sharing your experience and promise we will certainly address each.

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437 - 443 of 513 reviews

Reviewed 7 February 2012

Stayed one night at Proximity Hotel last weekend for husband's 50th birthday. We live about 30 miles away and wanted to go to Print Works, the hotel's delicious bistro, so we decided to stay overnight as a special treat. When we arrived, the reception desk was unable to pull up our reservation. We had made it through hotels.com and had confirmation numbers but still they could not locate our reservation. The manager was very helpful and gave us a room at the same price I had from my hotels.com print out and even gave us an upgrade to a spa/king room with a wonderful very large soaking tub located on the top floor. Our room was spacious with one grand window, soft romantic lighting, and mini-fridge. The bed was comfortable and we heard no noise from anyone the entire night. I am a bargain hunter and still feel that $189/nt was too much for a hotel room in Greensboro, North Carolina. That being said, for a very special occasion it was nice. The bistro-style restaurant, is wonderful, though we had a friend who had been there the time before and his experience was not good. Regardless, our food was wonderful. The Boar sausage was divine. The Duck Sliders are great to share. The scallops were cooked perfectly. Service, as with the hotel was great. It is pricey but a great treat as is a stay at the hotel. Proximity is a solid 4-star property. I would stay there again.

  • Stayed: February 2012, travelled as a couple
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1  Thank mommamiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2012

Loved the hotel. Get a top corner room if available. The view and windows are incredible. Make sure you get breakfast or brunch at the nice restaurant downstairs.

  • Stayed: June 2011
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Thank mewolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded 9 February 2012

The natural ambiant light of the corner rooms truly is incredible. Delighted you enjoyed it! I hope to see you share your anniversaries with us as well!

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Reviewed 1 February 2012

I am on the road approx 150 nights a year for many years. The Proximity in Greensboro is among the best hotels I have ever stayed in. So clean, so cool, so well decorated, such a fine dining and drinking experience. Fantastic service. Eco friendly.
A word of advice would be that you should dress hip and well. Just to blend in and feel comfortable. I could live here !

  • Stayed: January 2012
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Thank Roadhemi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded 9 February 2012

Wow! Thank you for the compliment. Please let us know how we may be of serivce next time you are in Greensboro!

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Reviewed 21 January 2012

My wife and I were looking for a quick getaway and a nice dinner and decided on the Proximity as it is a LEEDS certified property. Arrival was very nice, with a greeting by a cheerful valet and a friendly, efficient check in. Our room was lovely. Nice and warm on a cold gray day. The furnishings were of high quality and the bed linens were crisp, white and luxurious.

We went down to the lounge for drinks and once again,we were impressed by the decor. Muted tones and flowing draperies set a romantic and easy mood. The drinks were perfect and the service was outstanding. The lounge had a talented jazz trio which we enjoyed and after a few drinks it was time for a good nights's sleep in our terrific room.

The next morning we had breakfast in the restaurant and the food and service was again without flaw. However, when we made our way to the lobby to check out, it was as if someone had flipped a switch from "warm and hospitable" to "disinterested and inattentive."

The desk clerk was a bit cold, but given the quality of the rest of our visit, I wouldn't have even mentioned it if not for woefully inadequate valet performance.

We asked Andrew for our car and was assured it would be retrieved promptly. As it looked like he was taking someone to their room, we sat in the lovely lobby to wait for him to finish. When he returned to the lobby, we figured he would grab the keys and bring around our vehicle. After about 10 minutes of no car or sign of Andrew my wife went to the desk to see what the delay was and was told by Andrew that he did not know we needed our car. He then assured my wife it would only be moment. Unfortunately, that was not the case. This delay, however was caused by Andrew and the 2 desk agents chatting loudly behind the front desk. After the impromptu gathering behind the desk was finished, Andrew finally went to get our car. He wasn't finished disappointing us, though as he didn't pull our car into the porte cochere, but left it out in the pouring rain for us, handing us the key as he brushed past us on his way to get out of the cold.

Our memory of the Proximity should have been of the beautiful room, swanky lounge and professional service, but instead will be marred by a lackluster and borderline surly departure experience. I will not be recommending Proximity to any of my friends with standards.

  • Stayed: January 2012, travelled as a couple
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Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony V, Service Manager at Proximity Hotel, responded to this reviewResponded 3 February 2012

I sincerely apologize for our lack of a sense of urgency and followup upon your departure. Your last impression is as important as your first impression. I am sorry we did not leave you with a good one.

Thank you for sharing your experience. It is only when we learn about our mistakes that we can learn from them. We will make sure this exerience it not repeated!

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Reviewed 23 December 2011

The entrance to the hotel looks like the era of the "Great Gatsby"! Billowing white curtains flying, parking attendants smiling and helpfull, a British Taxicab that I din't have the opportunity to utilize for transportation, but I will on the next trip. The bell staff were ready to help with a genuine, we can attitude and here is a cold bottle of water. Our room #804 offered a beautiful view of the gardens. The architecture of the building along with the green motto is excellent. Our room was massive, great bathroom with robes and slippers. Oh, before I forget, they have this great honor system on the gathering area by the computers for snacks and drinks. Really! There's a box where you put in your money. I knew it all along there is a place where beauty, honesty and ecology can reside together in harmony. Great workout area, no steam room though.Outdoor pool, long enough to swim short laps. The front desk staff were fantastic!!

  • Stayed: September 2011, travelled as a couple
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4  Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2011

Upon pulling up to the hotel you may feel as if you are suddenly in New York, Miami, or LA, certainly not Greensboro, NC. The crisp white curtains draping the drive way, the grey warehouse-like facade, and modern decor inside hide an utterly charming and friendly experience inside. The staff is always welcoming, and who wouldn't find the "honor system" vending irresistable?!!
Now I stay in a lot of hotels. My diamond status at Hilton was not acheived by accident. I hardly ever sleep well in them though. That is not the case at the Proximity (or the O Henry for that matter). The bedding is phenomenal -- something about the coverlet and pillows is just right.
The final mark of a great hotel in my mind is the bathroom. The bathroom MUST have soft towels and always warm water. It helps if the toiletries are so great I plot ways to take more than my share home. Promixity hits the spot on all counts PLUS they have these awesome waffle weave robes. I cannot tell you how much I love arriving at a hotel after a long day, having a hot shower, ordering room service, and snuggling in a robe before dozing off in an insanely comfortable bed.

Room Tip: Get a corner room if possible - great views!
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  • Stayed: April 2011, travelled on business
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Thank martyo624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Proximity Hotel

Address: 704 Green Valley Rd, Greensboro, NC 27408-7018
Region: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Greensboro
#1 Romantic Hotel in Greensboro
#1 Green Hotel in Greensboro
#3 Business Hotel in Greensboro
Price Range: £208 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Proximity Hotel 4*
Number of rooms: 147
Official Description (provided by the hotel):
Built to use 36% less energy and 30% less water than a comparable hotel, the Proximity Hotel offers a glimpse of the future while celebrating the past. Sustainable practices, custom-designed furnishings, commissioned art and innovative loft-like modern design await guests in every corner of the 147-room luxury "green" hotel and its adjacent restaurant. ... more   less 
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Also Known As:
Proximity Hotel Greensboro

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