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“Nice upgrades”

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Best Western Plus Greensboro/Coliseum Area
Ranked #22 of 77 Hotels in Greensboro
Certificate of Excellence
Reviewed 3 February 2014

The hotel was very well appointed and they are in the process of improving it further. We heard no construction noise despite the upgrades. Breakfast was good and the coffee was hot. This was a great place for our group to stay.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Best Western
Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Hey Kevin R,

Thanks for noticing our improvements! We have a lot more upgrades to complete and hope we have another opportunity to show you the additional work that we've done. We welcome you and your group back anytime.

Best Regards,

Genia Vanterpool
General Manager

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275 - 281 of 376 reviews

Reviewed 8 January 2014

This is a great clean place with wonderful staff and breakfast. And they allow pets without making the pet owners feel terrible about it and putting all kinds of constrictions. The place is clean and classy with nice breakfast and snacks throughout the day.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Bozena Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Greetings Bozena Z,

We are truly grateful for your review of our establishment. It is an honor to be pet friendly and be able to accommodate both pets and owners such as yourself. Please come back and see us again soon,

Thank you,

Genia Vanterpool
General Manager

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Reviewed 4 January 2014

The room was a "suite" style, with a king-sized bed and a sleeper sofa, plus a refrigerator. The accommodations were great. The breakfast in the morning was fully stocked. The only problem we had was our shower. The water pressure was unacceptably low, making it really hard to get rinsed off.

  • Stayed: December 2013, travelled with family
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Thank Ldrew007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Hello Ldrew007,

Your review of our hotel is greatly appreciated. Thank you for alerting us of your water pressure issue as you have given us an opportunity to rectify it for future guests. We appreciate your patronage and hope you will give us another opportunity to serve your lodging needs.

Sincerely,

Genia Vanterpool
General Manager

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Reviewed 3 January 2014

The hotel was ok. We were stopping on our way from Ohio to South Carolina. Staff were hot and cold. The night lady was really helpful to find a restaurant, but the morning staff at check out didn't want to be bothered with anything. The room we stayed in had only scolding hot water in the shower. I was giving my 5 year old a shower, when it turned scolding hot and she was almost burnt (really red skin though). Luckily, I had adjoining rooms with my sister and was able to finish showing my daughter in her room. When I let the lady at the front desk know at checkout, she didn't even respond - not even an apology...

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank DebbieJ1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Hi Debbie J,

I'm disappointed to learn that our morning check-out staff was indifferent in additional to our inability to deliver first class accommodations. Your feedback is extremely important to us and we appreciate your willingness to share as it gives us a chance to make improvements. It was a pleasure serving your lodging needs and we hope this isolate incident does not unduly influence you from staying with us again or tarnish your image of the Best Western brand as we pride ourselves on leading the industry in superior customer care. If I can be of any additional assistance please do not hesitate to contact me directly at the property at 336-294-9100.

Kind Regards,

Genia Vanterpol
General Manager

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Reviewed 1 January 2014

Kennetta was superior. Facilities were very nice. Could use biscuits for breakfast; this is the SOUTH. Great location. Good fitness room, but could use universal gym along with free weights. I would recommend and will stay there again.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Hey Robert J,

We're happy to learn you'll be back! Thanks for recognizing Kennetta and we will definitely keep the universal gym in mind the next time we're upgrading the fitness facility.

Best Regards,

Genia Vanterpool
General Manager

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Reviewed 31 December 2013

Such pleasant rooms and pleasant staff! Wonderfully comfortable beds. Lovely lobby. Walking distance to restaurants. The dog enjoyed her goody bag. The front desk staff is especially friendly and helpful. Assisted with locating missing cell phone, directions, weather reports and restaurant recommendations. Thanks!

  • Stayed: December 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Hello Jane B!

I'm happy to learn that our staff was able to make your stay more enjoyable for both yourself and your pet. It was a pleasure assisting you and we look forward to seeing you again in the future.

Warm Regards,

Genia Vanterpool
General Manager

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Reviewed 11 December 2013

The young man we checked in with was so polite! Then we experienced a problem with our room and the young lady who was at the front desk didn't care. She was downright rude! When we asked for another room she charged us for it. And within five minutes we said we'd stay in the original room -- she charged us for both rooms. When I tried to discuss it with her she got surly and refused to talk to me. Plus her boyfriend was hanging out with her for hours! Brianna is truly the worst front desk person I have ever encountered and has ruined the Best Western brand for me.

  • Stayed: December 2013, travelled with family
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1  Thank Shermankit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWindsor, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this reviewResponded 13 February 2014

Thank you for taking the time to review our hotel on Trip Advisor as we are always actively looking for constructive criticism that will alert us to any areas of our services and/or accommodations that may be in need of improvement. We appreciate your recognition of our polite person at the front desk and it was a pleasure addressing your concerns during your stay. If I can be of any additional assistance in the future please do not hesitate to contact me.

Sincerely,

Genia Vanterpool
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Greensboro/Coliseum Area

Address: 2006 Veasley St, Greensboro, NC 27407-4638 (Formerly Best Western Plus Windsor Suites)
Phone Number:
Region: United States > North Carolina > Greensboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Greensboro
#10 Family Hotel in Greensboro
#11 Business Hotel in Greensboro
Price Range: £64 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Greensboro/Coliseum Area 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Windsor Hotel Greensboro
Best Western Greensboro
Greensboro Best Western

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