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“Not bad .......”

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Best Western Plus Greensboro Airport Hotel
Ranked #44 of 76 Hotels in Greensboro
Trenton, Georgia
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not bad .......”
Reviewed 26 July 2014

My wife & I stayed here for 4 days . The room was clean & comfortable .Housekeeping did an excellent job of cleaning the room during our stay . The lady running the breakfast bar gets a special " Thank You " ! Access to I-40 & to Winston-Salem was fine . The 3 " bad " issues we had . 1 " minor " . The in room fridge looked like it hadn't been defrosted in years ! The " major " issues . 1. On our last day staying here, the water was " shut off " for a period of time . 2. During our entire stay, the Wi-Fi internet NEVER worked . I was told they were " working on the problem " everyday . But, overall I'd give this place " another chance " .

Room Tip: If the Wi-Fi worked .........
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CNHotels, General Manager at Best Western Plus Greensboro Airport Hotel, responded to this review, 31 July 2014
I am very sorry that your experience with us was not entirely enjoyable. The issues you encountered are certainly not our norm. I am very glad to know that you will stay with us again and can assure you that we will exceed your expectations.

Sincerely,
Mary Lou B.
General Manager
Best Western Plus, Greensboro Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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234 reviews from our community

Traveller rating
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    39
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    27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
NC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2014

Good place to stay. Price is a good value. Clean room and really nice staff. Would recommend this hotel to others. Very good place for families to stay. The location is very convienent to stay at. The hotel is very near the airport. The breakfast is good in the mornings.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 65Greg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CNHotels, General Manager at Best Western Plus Greensboro Airport Hotel, responded to this review, 31 July 2014
Thank you for your comments about our Hotel. We look forward to seeing you in the future.

Sincerely,
Mary Lou B.
General Manager
Best Western Plus, Greensboro Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, United States
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

We always stop in Greensboro on our way to the beach. This hotel is clean and a great value. It is located near some nice restaurants and very easy to get on and off the expressway. It is a newer hotel so everything is in good shape. We have stayed there two times now and are very satisfied with our stays.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dale W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CNHotels, General Manager at Best Western Plus Greensboro Airport Hotel, responded to this review, 31 July 2014
Thank You for your positive comments of our Hotel. We look forward to seeing you in the future.

Sincerely,
Mary Lou B.
General Manager
Best Western Plus, Greensboro Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, United States
1 review
Reviewed 1 July 2014

I would not recommend this hotel for a stay that exceeds more than one night. The pool is not much larger than a hot tub. One staff member responsible for everything during a shift (check-in, elevator issues, pool, etc.). Elevator was out most of 5 day stay. Hotel smelled like cigarette smoke. With that said, rooms were comfortable and clean.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorain, United States
2 reviews
Reviewed 30 June 2014

If you like getting stuck in an elevator multiple times, having no A/C in any of the hallways or common areas and having furniture with stains on them, then this is the hotel for you. We talked to multiple other guests who were all stuck in the elevator that weekend. The elevator was not taken out of service until we called 911 and the Fire Department took it out of service. Friends were at the front desk while we were stuck the 2nd time and heard us ringing the bell and calling for help. The front desk continued checking people in and ignored us.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Best Western

Helpful?
Thank Christina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey H, General Manager at Best Western Plus Greensboro Airport Hotel, responded to this review, 1 July 2014
Thank you for your stay with us. I'm sorry to hear about the issues with the elevator. I personally have taken action on this and have had it fixed. I am sorry to hear about the time you had to spend while stuck.

The elevator has been fixed and I would like to invite you to come back. Please call me if I can be of any assistance.

Thank you,
Casey Hunnicutt
336-454-0333
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

Hotel listed on UNCG website as suggested place(s) to stay for college tour. Location easy access from Interstate 40, but passed other hotels along the way. Non-smoking rooms and advertised on marquee as "pet-friendly" though did not use that. Complementary breakfast (cereals, breads and waffle station). No road or air noise at night even though close to airport. Excellent value for purpose of stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey H, General Manager at Best Western Plus Greensboro Airport Hotel, responded to this review, 1 July 2014
Thank you for your visit. I'm glad we were able to accommodate you on your trip to UNCG.

I look forward to seeing you again on your next trip. Please call me if I can be of any assistance.

Thank you,
Casey Hunnicutt
336-454-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
2 reviews
Reviewed 23 June 2014

I reserved 1 room at this hotel the weekend of June 14th. When I checked out, I was charged for one room just as I expected. When I reviewed my checking account a few days later, I had been charged for 2 rooms. There is only my husband and me. I would never have a reason to book 2 rooms. Casey Hunnicutt, the GM, refuses to believe that someone on his staff made a mistake and will not remove the charges. Please do not patronize this establishment.
Gwen

Stayed June 2014, travelled with family
Helpful?
Thank Gwen1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey H, General Manager at Best Western Plus Greensboro Airport Hotel, responded to this review, 24 June 2014
Gwen,

Im sorry for the mix up in rooms with your group. I would like to invite you back to stay with us and give us another chance.


Thank you,
Casey Hunnicutt
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Greensboro Airport Hotel

Property: Best Western Plus Greensboro Airport Hotel
Address: 7800 National Service Road, Greensboro, NC 27409
Phone Number:
Region: United States > North Carolina > Greensboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Greensboro
#28 Business Hotel in Greensboro
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Greensboro Airport Hotel 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Greensboro
Greensboro Best Western

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