We decided to stay at the Embassy Suites on our way back to Ohio from spending the week at the beach. Upon exiting the highway, you can see the property up on the hill from the exit ramp and it was easy to find. Check in was a bit slow as there was only one clerk, (the manager) but he was extremely helpful and accommodating. The open atrium lobby is nice and not at all busy or noisy considering the size. Everything was in close proximity to the elevators and very easy to find. The elevators were fast and uncrowded, which was especially nice considering it was a Saturday night and they had a wedding party in house. The manager noticed me looking around the corner at the front desk because I was considering asking him a question but I didn't want to bother him and he actually chased me down to see what I needed.
There were 8 of us traveling together and they provided us with adjoining rooms on the 4th floor.
The rooms were very open, modern and comfortable. There are nice flat screens tv's, the bathrooms are very nice and come with nice amenities. There is plenty of space in the living room with a sofabed, extra chair, large desk and some sitting chairs. There is a mini fridge, microwave, wet bar and coffee/tea maker. We had a room with two double beds and it was spacious and clean. The beds were extremely comfortable. My only complaint with the rooms was that there was just one small, thin blanket for the sofabed, and when I called the front desk to ask for an extra comforter, I was told: "We don't usually loan comforters." and that was that. Personally, I think they should have come up with the comforter..It's little things like this that make you feel taken care of and more likely to want to return.
As far as the manager's reception, if you are even remotely hungry, make sure you don't count on this for a meal. The offering was meager. There were crackers, some sort of cream cheese dip, pretzels and veggies with ranch dressing. The bar was adequate and there was no drink limit although the bartender told me to "bring back girlfriends and make sure they have purses." I'm assuming this refers to tips?
The pool area was nice but the hot tub was small. For some reason every time we book a hotel with a hot tub, it's never working. This stay was no exception, as the jets were broken.
All in all, this was a good stay and I would recommend the property. The only things that bothered us could easily be fixed with a tweak or two.
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- Also Known As:
- Embassy Suites Greensboro
- Greensboro Embassy Suites