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“Doubletree Greensboro”

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DoubleTree by Hilton Hotel Greensboro
Ranked #22 of 76 Hotels in Greensboro
Level Contributor
4 reviews
4 hotel reviews
“Doubletree Greensboro”
Reviewed 5 October 2013

The Doubletree in Greensboro is a great hotel, excellent location, clean, wonderful staff, all you'd want in a hotel. I stayed it this building when it was a Howard Johnson many years ago. Doubletree changed everything except the walls and created a great hotel in the perfect location. Lots of good hotels in this area, and I've stayed at most of them but this is my choice place to stay.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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766 reviews from our community

Traveller rating
    300
    219
    135
    56
    56
See reviews for
201
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Fairfax Station, VA, United States
1 review
Reviewed 4 October 2013

Overall experience was positive. Food was great in the hotel restaurant. Got to check in by 1:30 pm instead of the advertised 4 pm. Could hear conversations in our bathroom coming from other rooms. Because of interior corridors noise of guests leaving their rooms woke us up in the early morning hours.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton, North Carolina
Level Contributor
563 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 2 October 2013

We had a conf in the area and chose this hotel due to location and name brand. The staff at the front desk was great, gave good ideals for food and place to visit. The weight room was great plenty of free weights. The only issue we had was the noise from the street and parking lot near the gas station, The next time will request a room on the other side.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank firebear1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review, 22 October 2013
It's awesome to hear that you had a great experience. We do have an excellent team here who are dedicated to your satisfaction. There are a ton of things to do in the area and we hope you will visit again and check out some of them. The Greensboro Visitor's Center is practically across the street from us, but our staff is very knowledgeable as well. You can also connect with us on Facebook for updates on local happenings. We are in the center of Greensboro's entertainment district but noise is not usually a problem, I apologize for the disturbance. Be sure to inquire what’s going on in the area the next time you check in and the front desk staff may be able to suggest a room to avoid any noise issues. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio City, Ohio
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 2 October 2013

They say that first impressions are lasting. As a Diamond Hilton member, we were given a room on one of their premium "Hilton HHonors" floors. The elevator was too small for the luggage trolley; so we had to maneuver the trolley in at an angle, which was cumbersome and difficult. As we later found out, there are actually 2 elevators, but they are not right next to each other; the other elevator is large enough to comfortably fit a luggage trolley.

When we finally got to our room, the door to our room would not open from the inside (i.e., we couldn't get out of the room). We called maintenance, but it was after hours. So, they moved us to another room on the same floor.

In the new room, there was an HBO guide by our flat-screen TV, but the HBO did not work. When we called the front desk, they told us they could not fix it until the following morning (N.B. this turned out to be true: they were able to get us HBO reception the next morning).

I am a Hilton Diamond member, so I have stayed at different levels within the HIlton chain throughout the world. This property really needs to be refurbished, particularly in view of the price for the room, which was not low in my experience.

The one mitigating factor was that throughout these foul-ups, the staff was polite and flexible. In addition, the hotel serves a fairly nice breakfast with cooked food and lots of fresh fruit. We found the beds to be fairly comfortable.

Room Tip: Be careful to ask for the "second" elevator so that you will be able to fit the luggage tr...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ddan7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review, 22 October 2013
As a Diamond member, you are a very loyal guest and we appreciate that loyalty. I want to express my sincere apologies that your stay was not what you have came to expect from our brand and hope that the issues were rectified to your satisfaction. You will be happy to know that there are plans for a refresh of our property in the very near future and we can't wait to show off our new look. We hope that you will continue your loyalty and stay again with us the next time you are in town. I am sure that you will find an excellent experience awaiting you!
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Germantown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

I look forward to another stay in the near future. Staff willing to help with a smile. I had 4 wonderful meals and plenty of really GREAT food. The lobby was clean with newspapers for your reading. My room was cleaned and greeted nicely by the room staff. I felt safe!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review, 14 October 2013
Hi Kathy, thanks for your response! We also look forward to your future stays, we have a wonderful staff; all here at your service. Also, check out our USA Today online version available throughout the hotel on your wireless device, whether in your room or enjoying your breakfast at J. Butler’s. We want to make your stay as enjoyable as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmetto, Florida
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 September 2013

Needed a hotel for one night in Greensboro; picked this one to use Hilton Honors rewards. Lovely King size room; very nice place to stay. Did not have time to use the hotel or fitness center, but appreciated that they were there if I needed them.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review, 14 October 2013
Come back and visit anytime! We were glad to have you. Your response is a perfect example of why signing up for Hilton Honors is totally worth it. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 September 2013 via mobile

Driving all day it was nice to finally stop to rest and have something to eat. I was very surprise how good it was to stay at the Doubletree in Greensboro. Clean rooms and a friendly staff made me feel right at home.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard S, Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review, 14 October 2013
Thanks John! Your response reminded me of our Brand Promise - "We provide the special comforts and acts of kindness that make the traveler feel human again.” We really do want our guest to feel at home, that is the essence of hospitality!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Greensboro

Property: DoubleTree by Hilton Hotel Greensboro
Address: 3030 W Gate City Blvd, Greensboro, NC 27403-3652
Phone Number:
Region: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Greensboro
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Greensboro 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
Find a rewarding experience nestled in the heart of Greensboro at The DoubleTree by Hilton. Centrally located just 15 minutes from Piedmont Triad International Airport, just off interstates 40 and 73. From reservation to check out, a warm and inviting staff will create a simple and pleasurable stay beginning with a warm chocolate chip cookie at check in and the luxurious comfort of our Sweet Dreams bed. Here at The DoubleTree by Hilton, we know it's the little things that matter most and we are dedicated to anticipating your needs to make your stay the best it can be. Come stay with us, there is a warm cookie and a sweet dream with your name on it ready and waiting for you!Accommodations Include: 175 Guest RoomsSweet Dreams by DoubleTree sleep experienceWiFi throughout the hotelCable T.V. with premium channelsAlarm clock radio MP3 connectivityUSA Today availableTelephone with voicemail and data portIn room coffee/tea providedAt your service:Same day laundrySelf parking24 hour Business Center24 hour Fitness by PrecorIndoor PoolSundry Shop with ATMSurrounding Attractions:Greensboro Coliseum ComplexGreensboro Aquatic CenterACC Hall of FameFour Seasons Towne CenterThe Koury Convention CenterNC A&T UniversityUNCGGreensboro CollegeGuilford CollegeGuilford Technical Community CollegeHistoric Downtown GreensboroThe International Civil Rights Center & MuseumWet- n-Wild Emerald Point Water ParkThe Shops at Friendly CenterFriendly Shopping Center ... more   less 
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Also Known As:
Doubletree By Hilton Greensboro Hotel Greensboro
Doubletree Greensboro
Greensboro Doubletree

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