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“Excellant Business Trip”

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DoubleTree by Hilton Hotel Greensboro
Ranked #22 of 77 Hotels in Greensboro
Reviewed 9 June 2014

I recently took 6 of my staff to Greensboro for a business conference. The staff of the hotel was outstanding, the rooms wonderful and quiet. The on-site restaurant was incredibly accommodating with our large group with many of us arriving at different times and multiple checks. I would recommend this location and their staff to both business and pleasure travelers.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Irene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 - 500 of 821 reviews

Reviewed 7 June 2014

I am a Hilton Honors member snd have stayed at a lot of their hotel's. This is the worst. There was an old mildew smell when we walked in the lobby. The carpet is stained throughout the hotel. I will not stay here again when in Greensboro. This hotel is really over priced.

  • Stayed: June 2014
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Thank 70frequenttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTManager, General Manager at DoubleTree by Hilton Hotel Greensboro, responded to this reviewResponded 4 August 2014

Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are now actively taking steps to freshen our guestrooms. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

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Reviewed 5 June 2014

Kids knocked on the doors all night. Prank phone calls all night. Someone set off the fire alarm at 6:20 a.m. and everyone had to exit the hotel and stand outside for 20 minutes until the fire department cleared the scene. No cookies were ever available like advertised. Staff was hateful.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Frederick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTManager, General Manager at DoubleTree by Hilton Hotel Greensboro, responded to this reviewResponded 4 August 2014

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests, since we work hard to make sure all our guests have a rewarding experience. We see that noise was an issue during your stay. While we do have additional security and overnight managers available during high traffic periods, we also encourage guests to contact the front office so that we can address noise issues to ensure comfort and safety. We are sorry that other guests interrupted your comfort and we’ve shared your review with our security team. We hope that the next time you return to the area you’ll stay with us again.

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Reviewed 3 June 2014

The staff was extremely accomodating, and friendly, the entire hotel was thoroughly clean, and the location was the best I could ask for. I was within walking distance of everything that I needed. I have already referred friends and family to this company.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Celeste S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Positive overall experience. Great Front staff. Four day stay, each day showcased a clean, fresh looking room. Foodies may be disappointed, menu somewhat under seasoned for the south. Great towels at pool and fitness center. Warm cookies.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We booked this hotel because we had airline points to book it and were attending a concert. Had, I actually paid money for the hotel i'd not given it two stars. When we arrived,we waited some time to be checked in. Then, once we were finally checked in, the keys were given did not work. So we had to come back down to get more keys. There was an old chair in the hallway and there as patchwork paint on the walls. Tiles missing from the elevator floor. The light fixtures in the lobby are full of dead ladybugs or other bugs of some kind. The service in the bar/lounge attached his horrible and slow. One of the draws of this hotel was previous reviews about "Transportation to concerts" being provided. The hotel **DOES NOT** provide it. It's an independant company that provides that. They simply put a sign up sheet in the hotel lobby. Problem is that its $20 round trip. A taxi which you can find lined up outside the concert is $5 back to the hotel. That transportation is EXTREMELY over priced. Also they told us it picked up every 30 minutes form the lobby. We waited well over an hour AND missed the first part of the show waiting for the "shuttle". The front desk was calling around trying to find out what was going on why the shuttle had disappeared. I realize the shuttle is not part of the hotel but it is a service, that's presented by the hotel.They keep the signup sheet, they coordinate with the shuttle. So if you're going to offer it you better make sure it's good if you don't want to look bad because of their bad service. Over priced, don't rely on the shuttle... use your $ or points somewhere else.

  • Stayed: May 2014, travelled as a couple
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Thank tndinnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTManager, General Manager at DoubleTree by Hilton Hotel Greensboro, responded to this reviewResponded 4 August 2014

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.

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Reviewed 27 May 2014

Rooms were very comfortable and clean...The staff was friendly and available...I would definitely stay again whenever in the area....The hotel was close to everything and the restaurant staying open late for our group was helpful...Thanks to the staff we had a great time .

  • Stayed: May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Cortez T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Greensboro

Address: 3030 W Gate City Blvd, Greensboro, NC 27403-3652
Phone Number:
Region: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Greensboro
Price Range: £78 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Greensboro 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
Find a rewarding experience nestled in the heart of Greensboro at The DoubleTree by Hilton. Centrally located just 15 minutes from Piedmont Triad International Airport, just off interstates 40 and 73. From reservation to check out, a warm and inviting staff will create a simple and pleasurable stay beginning with a warm chocolate chip cookie at check in and the luxurious comfort of our Sweet Dreams bed. Here at The DoubleTree by Hilton, we know it's the little things that matter most and we are dedicated to anticipating your needs to make your stay the best it can be. Come stay with us, there is a warm cookie and a sweet dream with your name on it ready and waiting for you!Accommodations Include: 175 Guest RoomsSweet Dreams by DoubleTree sleep experienceWiFi throughout the hotelCable T.V. with premium channelsAlarm clock radio MP3 connectivityUSA Today availableTelephone with voicemail and data portIn room coffee/tea providedAt your service:Same day laundrySelf parking24 hour Business Center24 hour Fitness by PrecorIndoor PoolSundry Shop with ATMSurrounding Attractions:Greensboro Coliseum ComplexGreensboro Aquatic CenterACC Hall of FameFour Seasons Towne CenterThe Koury Convention CenterNC A&T UniversityUNCGGreensboro CollegeGuilford CollegeGuilford Technical Community CollegeHistoric Downtown GreensboroThe International Civil Rights Center & MuseumWet- n-Wild Emerald Point Water ParkThe Shops at Friendly CenterFriendly Shopping Center ... more   less 
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Also Known As:
Doubletree By Hilton Greensboro Hotel Greensboro
Doubletree Greensboro
Greensboro Doubletree

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