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“Great few days ”

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Vasundhara Sarovar Premiere
Ranked #1 of 67 Hotels in Alappuzha
Certificate of Excellence
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great few days ”
5 of 5 bubbles Reviewed 30 August 2014 via mobile

I was only going there for a few days but wish I had stayed longer.
As soon as I arrived I felt instantly relaxedthe front desk staff where very good and always smiling. This made an amazing atmosphere in which the whole resort followed . I recommend a tour of the local town with an elephant ride which was great.
All the staff are very friendly and are always happy to help. There is also a great food in the restaurant with a very talented chief.

Stayed August 2014, travelled solo
Helpful?
2 Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 18 September 2014
Dear Guest,
Thank you for posting your valuable feedback regarding the stay. We are happy to note that you had an enjoyable time at Vasundhara.I shall certainly pass on your compliments to the team who made this happen.
It would be our pleasure to welcome you back for more.
Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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824 reviews from our community

Traveller rating
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    46
    11
    11
See reviews for
374
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61
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Singapore, Singapore
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

This is an excellent place with no major gaps in the overall quality of stay. The hotel has a beautiful architecture overall with a lake adjoint to it at the backside. You can go for a boatride [provided by the hotel] in the backwaters / lake. You can stay for the folliwng things:

1. Excellent location - lake side
2. Beautiful architecture
3. Good food with a decent spread
4. Good SPA
5. Nicely done rooms with most of the required modern amenities - very clean

Overall 5/5 on all parameters.

  • Stayed November 2013, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank AjayJaiSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 18 September 2014
Dear Guest,

Thank you for choosing to stay with us and posting a review of your stay. I am glad to note that you did have a great stay with us and loved the property, facilities and our services.

It would be our pleasure to welcome you back for more.

Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

“Every aspect of our stay was extraordinary: food, service, room view. Quiet enough to relax but stimulating enough not to get bored.”

Highly recommend for family & luxury traveller, eager to visit again soon.

Room Tip: Take floating cottages
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Vijayraj8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 18 September 2014
Dear Guest,

Thank you for posting your valuable feedback regarding the stay. We are happy to note that you had an enjoyable time at Vasundhara. We look forward to welcoming you back soon.

Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 22 August 2014

Me and my husband visited Sarovar in December last year. We had a lovely time staying there. It was a short 2 day visit and all we could complaint about was why we did not have more time to stay longer.
And so my rating for this place is based on what i have enjoyed there :-

· The hotel location (On the bank of Backwaters) was excellent.

· Rooms - the one we stayed in was with a view to the backwaters / pool.

· Hospitality - Staff was very helpful & friendly. Room service was top level.

· Pool - beautiful, clean and well maintained. Spent one evening chilling by the pool enjoying food and hookah's :)

· Spa - Worth a visit again.

· Food - Well laid elaborate buffet breakfast and dinner.Nice food.

· Houseboat - We also got a houseboat booked for 1 day through this place and the experience was worth the money spent and it was once in a lifetime thing to do. Exquisite quality and service maintained on the boat. Top notch standards I would say. The ride in the backwaters. The water and palms all around mixed with a beautiful sunset is an experience I cannot exactly describe. It was a splendid feeling & experience.
For our 1st meal (lunch) the staff on the boat especially fixed some ethnic seafood for us to try. Along this meal was served local exotic veg dishes also.
In the evening we were celebrating a birthday on the house boat and our order for a Birthday cake was also taken up. For dinner they took up our advance requests and actually manage to customized the meal to our liking.
All in all - Kudos to the management and team at Vasundhra Sarovar. One of the best property's I have been to indeed.

  • Stayed December 2013, travelled as a couple
    • Service
Helpful?
Thank GayatriChaudhry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 23 August 2014
Dear Ms. Gayatri,

Thank you for choosing to stay with Vasundhara Sarovar Premiere and posting a detailed review of your experience with us.

I am very happy to note that you enjoyed all the facilities and services of our resort including the Houseboat.

We shall certainly look forward to welcoming you back for a longer stay during your next trip to Kerala.

Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leatherhead UK
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

I was just about to write my review of our recent stay at the Vasundhara Sarovar when I read the last 2 reviews and could hardly believe them.... our experience was so different ! It's all a matter of opinion and taste I suppose. What I would particularly commend the resort on was the quality of the food we received and the absoutely delightful nature of the staff. On several occasions we were able to chat with the chef and he was only too happy to work out what we'd enjoy eating and then prepare it. It was a totally personal experience and the quality and freshness of the food couldn't be beaten. We had so many nice conversations with the staff in the restaurant and at reception, that it made the stay particularly enjoyable. Our accommodation was in the hotel's most basic rooms which were spacious and comfortable. Special thanks to a few names I can remember - Sebastian, Krishna, the F&B manager and (I think) Sanoop. You all did an amazing job. I would also comment on the location of the resort which is well off main roads and isolated from towns. It's not in Alleppey at all and you really need transport to get to and fro (unless you're planning to spend time just relaxing at the hotel itself).

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank janetol1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 23 August 2014
Dear M'am,

Thank you for choosing to stay at Vasundhara Sarovar Premiere and posting a detailed review of your experience with us.

It was a pleasure to read through your feedback and I shall certainly pass on your compliments to Sebastian, Krishna, Ayyappan, Sanoop and the Chefs who made your stay more pleasurable.

We shall certainly look forward to welcoming you back on your next trip to Kerala.

Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 21 August 2014

Location is good, but food quality is pathetic. the chef doesnt know how to make Luchha parantha (he made without butter and so hard it breaks into parts) ; Karahi paneer (instead he made paneer tikka masala with gravy); And on top he dint know how to make DAL Makhanai. pathetic food on 14th August, 2014. Coz they dint have heart big enough to offer an a-la-carte dinner instead of buffet. They dint offer buffet dinner, coz they had only 10 Guests to serve buffet dinner. so they made a buffet menu, and offered to guests to choose from. PATHETIC. Even a 3Star resort will offer A-la-carte dinner when they cant offer Buffet.

Bed Sheets are not good( not cotton, the material always seems a bit wet; not comfortable), and wash basins are very small, so small that when u wash ur both hands together, the water spills out of basin. Floor in the bathroom was sticky.

Just the location or aesthetics dont take ur experience too far, when the people around you dont have willingness to serve you well. many other things i have written to them before checkout, and I hope Mr. Aiyappan remembers me.

i would specify names of 2 persons, who chose to do some good. Mr. Shaji and Mr. Jiten (restaurant area).

I stayed at 3 resorts during my Kerala trip, and this was supposed to be the best one. But my experience was worst of three. I would rate it as Local Nukkad Hotel for its service quality; although the location is awesome. And the Watermelon Juice served during breakfast was worth spending money, but not this much money for those few glasses of Watermelon juice. ;)

Room Tip: Check the bed sheets, if they are cotton or not. 2nd, their wash basin are so small, that u cant eve...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Pawan3182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 23 August 2014
Dear Mr. Pawan,

Thank you for your feedback and comments. I had gone through the feedback given by you on check-out and analysed the same too.

Food is a subjective matter and what is good for one may not appeal to another. Surprisingly other than you we have not had anyone who stayed with us that day complain about the quality & taste of food. As a matter of fact, our food is considered to be our strength and something that we have been getting a lot of praise for which is evident from the other reviews.

The bed sheet we use is of 440 thread count ..the highest quality used in hotels across the world.

Still, I have taken up your feedback very strongly with the team..especially with respect to the food.

Thank you for choosing to stay with us and we would always look forward to welcoming you back for a much better experience if you would give us the opportunity.

Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 20 August 2014 via mobile

Visiting the place for a business conference.

The place is beautifully done.

The problem is with a non cooperative staff which behaves in rude way they ask you to change your seat while eating food as you are not sitting in their non existing demarcated area for breakfast.

They refuse you extra water bottles.

The room allotted earlier was damp which was changed to another equally bad room with a broken shower panel & one of the hardest mattress available, which was not changed despite repeated requests.

A Good Hotel is all about hospitality which is lacking in this place.

Stayed August 2014, travelled on business
Helpful?
4 Thank rajan_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand N, General Manager at Vasundhara Sarovar Premiere, responded to this review, 21 August 2014
Dear Guest,

Thank you for choosing to stay with us and posting a review of your stay. I am disappointed to note that we were not able to match your expectations during the stay.

With respect to the reserved seating arrangements in the restaurant, number of bottle water supplied per room and various other aspects were discussed and finalized with the coordinator of the conference. I do hope you realize that we have only gone by the norm / instruction given to us.

Since it was a block booking that covers various category of rooms, the Heritage Room was unfortunately allotted to you which was not as per your liking. This is understandable as it does not suite everyone's taste...thereby giving you a feeling that your requirements have not been attended to.

I am sure that if you are booking a stay at the resort as per your specifications, you would not have had these negative experiences and may have different words to describe our hospitality.

It would be our pleasure to welcome you back for a different experience soon.

Warm Regards,
Anand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vasundhara Sarovar Premiere

Property: Vasundhara Sarovar Premiere
Address: VP 11 / 326 B, Vayalar | Cherthala, Alappuzha 688536, India
Region: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Alappuzha
#1 Top resorts Hotel in Alappuzha
#1 Luxury Hotel in Alappuzha
#1 Family Hotel in Alappuzha
#1 Spa Hotel in Alappuzha
#3 Romantic Hotel in Alappuzha
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Vasundhara Sarovar Premiere 4.5*
Number of rooms: 60
Official Description (provided by the hotel):
Vasundhara Sarovar Premiere is a new premium backwater resort located on the tranquil and un-explored backwaters of Vayalar near Chertala strategically located mid-way between Cochin, Alleppey and Kumarakom. We have a wide array of rooms from Superior, Deluxe, Heritage, Deluxe Suite, Vasundhara Suite, Floating Cottages & Fully Air-conditioned Houseboat. A luxury Spa managed by Spa professionals offering traditional Ayurvedic and Western therapies offers 08 treatment rooms in a luxurious environment. An in-house Ayurvedic Doctor is always available for free consultation and conduct treatments like Rejuvenation program, spine care, skin care, slimming etc. The wide spread layout, amazing views from every room, multitude of activities both within and outside the resort, wide array of room categories to choose from etc will ensure that we can cater to your every request and ensure that you will have a memorable stay with us. ... more   less 
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Also Known As:
Vasundhara Sarovar Premiere Kerala, India

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