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“Beautiful holidays at Punnamada lake side”

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Kayaloram Heritage Lake Resort
Ranked #28 of 67 Hotels in Alappuzha
Trivandrum
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful holidays at Punnamada lake side”
Reviewed 21 April 2014

We had a wonderful weekend at Kayaloram Heritage Lake Resort, Punnamada. Located right at the side of Punnamada lake this resort have 10 nice rooms in multiple cottages. All rooms designed with wooden walls and open bath room, giving a nice experience.
Plus points :
1. Location : easily accessible and at the beautiful lake side itself.
2. Ambiance : very calm which enables you a to have a private vacation with your family.
3. Staff : very friendly and helping staff.
4. Food: Nice and rich breakfast with continental and Kerala dishes. Their Aviyal and Thoran was excellent. The dishes for buffet dinner was a bit over salty, especially the non veg dishes.
5. Reading room : An open reading and indoor play area with a small collection of books in different foreign languages (English, German, French etc).
6. Open Bathroom : the open bathroom, well designed to have a private pebble bath in open air is beautiful experience.

Improvements :
1. Pool : Though they got a good pool, it was not maintained.
2. Wi Fi : Though they were providing free Wi-Fi access, the signal was very poor. You cannot connect the network from the rooms.
3. Children's activity area : During my visit, the rooms were filled with family with small kids. A children play and activity area is a good idea to engage the kids as a group.

  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank sans_bliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this review, 22 April 2014
Dear Guest ,

We are thrilled to see your positive feedback. I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2014

I was in the resort for 1 night and I must admit it was a good stay. Friendly staff, wonderful food, excellent property to stay at. Ideal place for anyone who loves back water and lake. The resort however has few issues which I am sure the hotel is aware off but the guests needs to take care off if opting to stay here. some issues we felt during our stay, my mother was with us and she had a hard time going and coming back from the room to the main gate of the resort and the second thing we really need to advice the management that the rooms should have kettle or refrigerator facility the third thing was the non functioning of the swimming pool we were never told about the same while booking time, if I exclude the said above issues I guess we had a decent experience with the resort. This is mainly due to very friendly staff and good location.

Helpful?
1 Thank mahi-mahi70
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this review, 22 April 2014
Dear Guest ,

we are thrilled to see your positive feedback , We value your comments and we will definitly look in to the matter seriously which you mentioned above .at the same time I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Frankfurt, Germany
1 review
Reviewed 18 April 2014

After two years I been to kayaloram again, the lovely resort is still shine with his own glance. The staffs were really helpful and supportive. The garden looks more and more attractive, small sad thing was the orchids are less compare to my last visit, and I also told that the property was going to renovate in coming days. Really we had a great time in this little heaven again,

Chef thanks for the “payaasam”

Room Tip: Lake view rooms
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeraldrobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this review, 22 April 2014
Dear Guest ,

It was nice meeting you again after two years ,We are thrilled to see your positive feedback. I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 April 2014

From 3nt Kerala boat cruise, stopped for 9 nt deal 3-12/03/2014. English male traveller 64 years. The grass is the softest encountered, paving set a cm below surface. 2 Geese and regular leaf sweeping keep it immaculate plus specimen foliage and trees abound.
So much love and thought was lavished on Kayaloram when established, it needs refreshing now.
12 Spacious lodges with Indian cricket aplenty on room TV. Communal area with free WIFI.
I borrowed a beautiful wood rocking chair then sat and savoured the spectacle from my verandah.
The pool did not sparkle but ok to cool off. Little choice but to eat in locally with not enough rooms regularly occupied to support kitchen, so omelette was firm favourite. It is starting to look tired round the edges. GO THERE to savour the magic of a very special place that needs your help !
Dhanesh the new man in charge of 3 weeks is young but with firm ideas and supportive staff.

Room Tip: Pool view rooms see Quay and Vembanad lake from verandas. All wash facilities have walls and discree...
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
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Helpful?
Thank Derek J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this review, 22 April 2014
Dear Guest ,

We are thrilled to see your positive feedback. I will certainly convey your sentiments to the Mir Hotels & Resorts team. I’m positive they will be enthused to meet and exceed your expectations every time you choose to stay with us.

We hope to see you soon when your travels bring you to Alleppey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2014 via mobile

Location was ok....breakfast was pathetic....irresponsible staffs..hospitality was v bad...bathrooms were awkward...couples and bachelors were given the adjacent suite ..which sounded ridiculous..bcz it was a weekend we couldn't switch over to a new suite.... water supply smelt lyk sewage water...

Stayed April 2014, travelled as a couple
Helpful?
2 Thank apkewl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this review, 22 April 2014
Dear Guest

Thank you so much for posting your valuable feedback. I have taken a note of your suggestions and shared it with our team. We are indeed very grateful to you for shedding light on areas that valued guests such as your good self expect at our resort. Please rest assured that we have taken your feedback seriously and will train our staff in all the areas of concern highlighted..

Thank you again for bringing this to our notice and helping us serve you better.

We hope to see you soon when your travels bring you to Alleppey.

Thanks & Regards
Dhanesh Sankaranarayanan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Alappuzha hotels

Dorchester, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 February 2014

Great site at lake edge. Nice pool, rooms large and reasonable. But staff not very helpful, food below average and very slow service. Doesn't seem to be well managed. Too far to walk into Allepey. Disappointed. But could be so much better!!

Room Tip: Try to get rooms facing the lake
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GPP617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhanesh123, Manager at Kayaloram Heritage Lake Resort, responded to this review, 22 April 2014
Dear Guest,

Thank you so much for posting your valuable feedback. I have taken a note of your suggestions and shared it with our team. We are indeed very grateful to you for shedding light on areas that valued guests such as your good self expect at our resort. Please rest assured that we have taken your feedback seriously and will train our staff in all the areas of concern highlighted..

Thank you again for bringing this to our notice and helping us serve you better.

We hope to see you soon when your travels bring you to Alleppey.

Thanks & Regards
Dhanesh Sankaranarayanan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vilnius, Lithuania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 February 2014 via mobile

We stayed just for a night advised by our contact in Allepey. This is a great location with amazing view on the lake, excellent to watch the sunset.
The room was old as the electricity network but it was charming. Plus the restaurant is really great. They make very fresh and very tasty kerala dishes. Try their fish Politchatu.
Very good service as well.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JekaterinaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kayaloram Heritage Lake Resort

Property: Kayaloram Heritage Lake Resort
Address: Punnamada Alleppey | Alleppey, Alappuzha 688006, India
Phone Number:
Region: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Alappuzha
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kayaloram Heritage Lake Resort 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Kayaloram Lake Resort Managed by Mir Group of companies, Kayaloram Heritage Lake Resort,set in the enchanted landscape of Alleppey, offers impeccable services at par with international standards. Ideally suited for business travelers and tourists alike, the resort is set in lush green settings of Punnamada in Alleppey, the Venice of the east. Kayaloram is a true blend of the rustic ambience of Alleppey and the facilities of a modern resort.The resort also offers an Ayurvedic centre which has all the major treatments.Kayaloram has been classified under the title of Heritage Resort, by the Government of India.Sizzling backwaters Cruising along the stunning and unique backwaters of Alleppey gives you the most enchanting holidaying experience. The back water cruise along the narrow canals that interweave the rustic villages of Kuttanad gives you the most awesome experience. Hear the ripples of Vembanad Lake and feel completely relaxed in the rustic charm of the villages. It is fascinating to watch the village girls engaged in the various house hold chores in front of every house & men doing their daily works. Enjoy the savor of fresh coconut water; watch the toddy tappers tapping fresh toddy & village folk active in making coir from coconut husk.Alleppey gives you much more beyond these. ... more   less 
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Also Known As:
Kayaloram Heritage Lake Hotel Alappuzha
Kayaloram Heritage Lake Alappuzha
Kayaloram Heritage Lake Resort Kerala, India

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