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“Bliss”
other travellers have booked this property
Full Exterior View of Pournamis' 4 Bedroom Luxury Houseboat
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Full Exterior View of Pournamis' 4 Bedroom Luxury Houseboat
Luxury Bedroom in Pournamis' 4 Bedroom Luxury Houseboat Wash Area in Pournami 4 bedroom Luxury Houseboat
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Very good
258 reviews
Full Exterior View of Pournamis' 4 Bedroom Luxury Houseboat
Luxury Bedroom in Pournamis' 4 Bedroom Luxury Houseboat
Wash Area in Pournami 4 bedroom Luxury Houseboat
Sitting Area in Pournamis' 4 Bedroom Luxury Houseboat
Luxury Bedroom in Pournamis' 4 Bedroom Luxury Houseboat
Front Area in Pournamis' 4 Bedroom Luxury Houseboat
Front Area with TV and Sofa Set in Pournamis' 4 Bedroom Luxury Houseboat
Dressing Table in Pournamis' 4 Bedroom Luxury Houseboat
Dining Table in Pournamis' 4 Bedroom Luxury Houseboat
Sofa in Pournamis' 4 Bedroom Luxury Houseboat
Corridor in Pournamis' 4 Bedroom Luxury Houseboat
Bedroom Art in Pournamis' 4 Bedroom Luxury Houseboat
Bed and Bedroom art in Pournamis' 4 Bedroom Luxury Houseboat
Wash Room in Pournamis' 4 Bedroom Luxury Houseboat
Shower Area in Pournamis' 4 Bedroom Luxury Houseboat
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Overview
Houseboat -
4 Bedrooms, 4 Bathrooms, Sleeps 12
Alappuzha, Alappuzha District, Kerala

Reviews from our community

Very good - based on 258 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
  • Any
English first
English first
Italian first
Any
English first
travel797...
London, United Kingdom
Level 5 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Filthy mice infested boat”
Reviewed 26 May 2014 for a stay in May 2014
2
people found this review helpful

We booked a 2 night stay on the 2 bed houseboat. The boat was filthy with dirt, cobwebs and ants everywere. The bathroom was disgusting and had mushrooms growing in it and mice living in it.

The lights and satellite tv did bot work either.

We booked this because of the excellent trip advisor reviews despite it being the most expensive quote.

The only plus was the service from the chef and the captain and the food was good. However by the 2nd morning the food had ants cooked in it so we stopped eating.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 May 2014
Dear Mam,

First of all it was shocking to see your review in trip advisor as we regularly go through the feedback forms which we collect form the guest and for further reference we used to file it.

1. In the feedback form it was mentioned 'Beautiful , Friendly staff , good service, Tasty Food ' and when it came to review it turned out to be terrible.

2. In the feedback form reg the Food :- Very good service and tasty food everyday ( we just replicate the statement made by our guest ) , then how come when it comes to tripadvisor the guest comments like (There were ants cooked in the food. This will never ever happen as we have well experienced staff and chef who were always there to treat our guest and ready to solve any issues.

3. Tv didnt work , Please note that Tv was functional , but TATA Sky we used to tell out guest when you travel through the interiors of lake there can be range issues. Once you anchor you will have proper range and view the channels. We have all modern entertainment facilities in the houseboat which are fully functional.

4.In the feedback form it was mentioned like ants was found, yes when we see that in our review we check with the captian in our houseboat , ofcourse when people do eat snack items , since the boat is in the lake there is a chance that ants might appear. The staff members clearly mentioned us that when they spotted the insects they cleaned it then and there.But we were 100% confident that our houseboat is not filthy and infested houseboat as we care for our reviews and our guest.

5. Regarding the toilet cleanliness , it was not even mentioned in the feedback form.

We have a genuine question to our guest, you stayed with us for 2 nights & 3 days , the whole 3 days we didn't get even a phone call from our guest saying like the houseboat is filthy . Even after seeing the feedback form, we didn't find anything worse in it. If we seen any bad comments we will definitely contact you and do reimbursement , if we are pretty sure that there was a mistake in our part.

We really know that we are in a hospitality industry and we do care for our guest . We value for the money spend by the guest. We do make calls to our houseboats even after the cruising starts to see how everything is going fine.

Finally regarding the rate of the houseboat we are just following the market trend and ofcourse we definitely know what kind of service we do to our customers.

But we are really sad to see such a review about Pournami Houseboats , we didn't had such an experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salaba
Chennai (Madras), India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bliss”
Reviewed 26 May 2014 for a stay in May 2014

This is our second time on a houseboat but the first with Pournami.. but then we don want it to be the last. From the moment we boarded it was smooth sailing... the chef was a very dotting person with a keen eye on details and timing , felt as if he knew when we need to be fed ! The captain and co were good at conversing in english ... my boys felt that to be great as they din know malayalam .. the crew helped them catch fish and also let them handle the wheel for a while ..... i cannot stop at saying it was JUST memorable !!! Its a must try cruising experience . Will surely do it again. Special thanks to Parvathy , who assisted us through the entire booking and our stay . Thank you all.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The food...and decor
Liked least: ?????
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 May 2014
Thank you Ma'am for travelling with Pournami. We are happy to hear that your family really enjoyed the houseboat trip. Come back soon :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ajinvishn...
Alappuzha, India
1 review
“Really Excellent”
Reviewed 28 April 2014 for a stay in April 2014

It was one of the experience in our life.Thank you houseboat crew and management for arranging such a nice trip.The boat ride which we got to see the backwaters of alappuzha was very good. The crew was very friendly and helpful. The boat was well maintained and cleaned, the food was delicious. The arrangements made by Mrs Parvathy was very good. Thanks Mrs Parvathy,

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sreeraj66...
Madurai, India
1 review
“Excellent All togeThr...”
Reviewed 25 April 2014 for a stay in April 2014

Me and ma Family members board the boat house 11th Apriill and It was one of kind experience for us as we have never had such an moment before. Aleppey whole togther was awesome. Pournami Houseboat Is an excellent property and I would like to recommend it to friends also. The service as well as the food provided to us was awesome

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sagar s
Coimbatore
1 review
“Excellent”
Reviewed 22 April 2014 for a stay in December 2013

We booked a 2 room houseboat for 1 night. We were 2 couples.it was really a very nice exprnc with pournami houseboat..the interiors were really good..it's having a very beautiful sit out with sofa n TV with dish connection. The bathrooms in the boathouse were very neat n clean. The rooms were also neat and towels provided was good.
The boat house staff were really nice and they cooked awesome kearla style lunch for us with yummy karimeen fry...we actualy bought 3 type fishes from alappey market and those boat staff they even cooked that for us at nyte..The dinner served was also delicious and freshly prepared on the boat itself..Next morning we had a very nice breakfast in the boat with plenty of tasty food choice. We travelled back to Alleppy and checked out at 9 am. Again it was the crew who helped us to transfer the luggage to our waiting vehicle.
Overall excellent experience

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Hospitality
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmamuir
Nazeing, United Kingdom
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fabulous!”
Reviewed 7 March 2014 for a stay in January 2014
2
people found this review helpful

It's very difficult to choose a good reliable houseboat company from the hundreds around, especially if, like us, you want to book before you arrive in Alleppey so my advice is look no further and book with Pornami houseboats. My husband and I and two friends stayed on a Pournami houseboat for 1 night and we found the whole experience Fabulous! The staff were attentive and very friendly but not at all pushy and mostly left us alone to just enjoy the peace and quiet and stunning scenery. Our 4 bedroom boat was very clean, well equipped and comfortable, we all felt very decadent having the whole boat to ourselves sailing peacefully throught the beautiful backwaters, we would have stayed 3 nights at least if we had known how wonderful it would be. The price was very good, the food was excellent and we all slept comfortably. We were met as arranged and shown to our boat immediately, the whole process was totally fuss-free.There are lots of houseboats on the backwaters these days but it really doesn't detract from the experience at all, after we left the initiallly busy area of Alleppey, the boats thin out and just pass eachother occasionally and we stopped overnight in a very peaceful and pretty location. In short, I highly recommend Pournami houseboats and I sincerely hope we get to return to Kerala again one day and we will stay for longer next time! Thankyou Pournami for a lovely experience.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karthik_a...
Chennai (Madras), India
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Neat and Nice Boathouse”
Reviewed 6 March 2014 for a stay in December 2013

We booked a 2 room boathouse for 1 night. We were 6 of us. We were given a 4 BR boat house. 2 rooms for us and 2 other rooms were locked. Boat had a sit out with Sofas and TV with dish connection. The bathrooms in the boathouse was clean. The rooms were neat and towels provided was good.

The boat house staff was courteous and cooked good kerala style food for lunch. We enquired the cost with other house boats and the cost offered by pournami house boat was nominal for the quality they maintain.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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