We stayed in this hotel during our Kerala Tour (Kochi, Munnar & Allepey) in Dec. 2010.
We stayed in Hotel Excellency in Kochi and Fort Munnar in Munnar. Both were very good hotels.
Stay in Arcadia Regency, Alleppey was last part of our tour. We were expecting it to be a nice hotel, too ! But it was totally opposite. Cleanliness was very poor. After check-in, we found that bedsheet and pillow covers were very dirty; looked like they were used after washing. The bathroom was smelling bad, too. We called 'House Keeping' to change the bedsheet and pillow covers. The response was very unfriendly. After our call, one guy came to our room, saw the bedsheet and pillow covers, and went back without saying anything. But after that, nobody came to change the bedsheet and pillow covers. I had to call again, which was fruitless. Then, I called Reception. He asked me to call 'House Keeping' instead. When I told him that I have already called 'House Keeping' twice, he agreed to intervene. Then one guy from House Keeping came only with pillow covers. When we asked him to change the bedsheet as well, he started arguing with us. This was a very bad experience for us !
Room Service was very bad, too ! For a mineral water bottle, I had to call Room Service twice and then Reception once. After nearly 45 minutes of waiting, I finally got it.
The only thing I liked here is the buffet dinner.
It was a horrible experience staying here. I strongly recommend you not to stay in this hotel.
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- Also Known As:
- Arcadia Regency Alleppey
- Arcadia Regency Hotel Alleppey Kerala, India