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“Good Exterior Poor Service”

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Pagoda Resorts Alleppey
Ranked #55 of 70 Hotels in Alappuzha
Reviewed 19 April 2014

During our trip to Kerala we have booked this resort for two night stay. In spite of reservation we have to wait for nearly two hours before we were allotted rooms. The hotel has good exterior. Food was quite OK. But on the whole experience was not as pleasant as resorts in other places in Kerala.

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  • Stayed: July 2013, travelled with family
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Thank mehtarasbindu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 - 159 of 322 reviews

Reviewed 14 April 2014

It was an awsome experience in alappuzha. The stay in pagoda was very good and fully satisfied. Everyone should experience the beauty of alappuzha. Pagoda resort has given me sucha nice experience to us.

  • Stayed: April 2014, travelled with friends
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1  Thank Sarathgovind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile

My friend at office suggested this place. By name it looked good but review s on trip advisor were not encouraging. So I spoke to the general manager Mr Ajit. Believe me guys as told by the manager the place proved to be heaven. Private cottage at this price is a dream. The food is exotic and very cheap. I would describe the hospitality as the best that I have seen as good as Marriot. Fantastic. ..........

Stayed: April 2014, travelled with family
1  Thank Rajeev R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

It was good staying in pagoda.. The pool was awesome, eat and clean,Service was also good. Place was very calm.....INteresting Vacation there in alleppey .. Pagoda resort is nice place to stay in alleppey

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Cleartrip
1  Thank Dhiraj J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

Hotel has nice room and structure. Clean place to relax. But Slow services in restaurant. Chinese are served without Chinese sauces. If we asked for sauces they provided us the Tomato sauces instead of soya sauces.
Found difficult to get Hot Water in the room. If we complain about the same the reception guys say us that due to solar system we can’t provide hot water every individual room. We have 100 rooms so we can provide hot water in bucket. Bad presentation and impression by hotel.
Even front desk member are not bother for welcome the guest. Too bad experiences with Pagoda Hotel.

Room Tip: Book the Cottages
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  • Stayed: February 2014, travelled as a couple
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1  Thank Tushar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

For 2,500/- on Nov '13 the Deluxe room they gave was not at all worth it. It was bit cramped too. The morning breakfast was nice and filling. The location is near to the town so things are accessible.

Room Tip: Better if you check the rooms before checking in.
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  • Stayed: November 2013, travelled as a couple
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Thank Sr-ultimate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014 via mobile

This hotel was like the Fawlty Towers of India.. The place is a complete dump with staff that seem to have no idea.. The women's toilet in reception had no toilet paper or soap and the door didn't even shut.
There are two buildings and our room was in the first. There was a filthy mattress and lots of old dirty room service plates in the hallway. Our toilet leaked and no toilet paper was provided.. So horrible we left at 7am and didn't even want to shower there..when we saw another couple complain we asked to see another room and were taken to the second building.. Rooms were a lot cleaner but they wanted 1000 rupees for an upgrade.. I've travelled to many places but this has to be the worst hotel ever.. Don't waste your money!

Stayed: January 2014, travelled as a couple
2  Thank Addicted2India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pagoda Resorts Alleppey

Address: CCNB Road | Chungam, Alappuzha 688011, India
Region: India > Kerala > Alappuzha District > Alappuzha
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 70 Hotels in Alappuzha
Price Range: £21 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pagoda Resorts Alleppey 3*
Number of rooms: 53
Official Description (provided by the hotel):
Pagoda Resorts is the all new addition to the fascinating silhouette of Alleppey. A perfect blend of ethnic oriental charm accentuated with rooftops similar to Japanese Pagodas and stunning opulence that is laid back yet refreshingly elegant Pagoda was designed around the lay of the land yet tastefully incorporating traditional elements of Kerala. ... more   less 
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Also Known As:
Pagoda Resorts Alleppey Hotel Alappuzha
Pagoda Hotel Alappuzha
Pagoda Resorts Alleppey Kerala, India

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