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Reviewed 22 June 2017

they charge adequately for the services provided...a room with clean washroom and AC.
Simple ,few staff,not much food choice.but happy to stay there for overnight.place can be made better if management want.then they will charge more. view is obstructed due to parking of houseboats around.its on island and ferry is prompt to pick and drop you to the nearest land station in just 4 minutes.

Room Tip: any room all are similar
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank geetve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017

The only good thing about the resort is it's location and that too is spoiled by Houseboats. The view is completely spoiled because of the Houseboats parked around the resort.

The boats will be going for rounds between 1.30 to 5.30 and one can enjoy the view only at time.

Taking about the room, it's a very basic room. Basic furnitures like water bottle, wardrobe, mirror, etc., are missing in the room. There's no intercom in the room and we have to step out of the room and search for helpers in case if you need anything. You can get them only if you are lucky enough.

When we were about to retire to bed, we noticed how they have managed to cover up all dirty things. The sheet of the bed looks an age old with lots of small jokes and stains. And the pillow, not even beggers will like to sleep in such dirty thing. It just looks like as if it was taken from dustbin. Pl. find photos.
When we have to complain about the same, we couldn't find anybody out there at 9pm. Finally we managed to find one and complained the same, he just took the pillow and never returned back. Again when we were able to search and get him after 40 mins he just have the answer as no other pillows. Finally we have to sleep without pillows in the hard bed.

I am writing this review now, Just immediately when we had this experience. Yes, I am writing this from the resort itself.

Helpers knows only Hindi, no English or any other language. The only one in the resort who was helpful was a gentleman who picked us through the boat. He speaks Malayalam, Tamil and Hindi and understands English as well. But he was missing in the late evening.

Room Tip: All rooms are the same. They have views to backwaters, but you can see only houseboats parked there.
  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mohamed_Mustaffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2016 via mobile

Our experience of the trip was spoilt the horrible service and attitude of the staff of this resort.You are expected to make the complete payment of the stay at the first day itself and once that is done their otherwise friendly attitude changes completely! The only way to get to the resort is by a speed boat which is operated by the staff itself. A female friend of mine and I got delayed by an hour while returning back only to be harassed by the staff who kept making us wait alone at the other end of the backwaters at night.Its only after several calls and pleading that they agreed to send the boat to us. It doesn't end here they refused to turn on our Air conditioner at night (though they had taken full payment for it) . The WiFi is just there for namesake as the routers have no connectivity. The bathroom taps hardly work and the food is average. I would suggest u not to fall for the low rate packages leading u to this resort there are ample of better options in the place. Special warning to female travellers

Stayed: July 2016, travelled with friends
1  Thank Neha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016

The resort got an aswome location. I booked it through online and once i reached Alapuzha bus stand I call them, They ask me to catch taxi and reach to Starting point (a place where the boat rice starts). From starting point they took us in a speed boat to resort. All together we enjoyed the place. Even the hotel location is awesome the maintenance inside is not that good. The major problem that i felt is bathroom water is heavily salty cannt adjust with that.

Room Tip: Room towards the lake is awsome
  • Stayed: April 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Somanstrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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