We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cheating in the name of 'service tax'-”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Lonavala
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Hotel Kailash Parbat
Ranked #31 of 67 Hotels in Lonavala
Reviewed 10 November 2012

On 07.11.2012, I was visiting Lonavla (Maharashtra) with my family. At noon we reached the Kailash Parbat Hotel (Mumbai-Pune Road, Valvan, Lonavla-410104) for lunch. After lunch a bill (no. 7596 dated 07.11.2012) of Rs. 2020.00 was presented having breakup as follows:
Charges for food items : Rs. 1805.00
Service charge (@ 7% of above): Rs. 126.00
Service Tax (@4.95 ) : Rs. 89.00

Now here, the service tax is calculated @ 4.95% of total food charges i.e. Rs 1805 instead of service charges i.e. Rs. 126.00

It is obvious that the services tax is levied for the amount comes under ‘service charges’ and not for the sale of food items.

If we calculate the service tax for the service charge of Rs. 126.00 it comes to Rs. 6.00 instead of Rs. 89.00.

With this I was overcharged for Rs. 83 in the name of service tax.

It was brought into the notice of the staff in-charge, but he answered that it was computer generated invoice and hence he can not do anything. Even he refused to give contact details of his higher-ups who are looking after such matter.

In short, to my feelings, it is a case of cheating by the hotel in the name of ‘service tax’.

  • Stayed: November 2012, travelled with family
    • Value
    • Service
3  Thank tejas423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (38)
There are newer reviews for Hotel Kailash Parbat
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

30 - 36 of 38 reviews

Reviewed 23 July 2012

We checked into Kailash Parbat over a rainy weekend. I had my 5 month old baby with me. They upgraded us to so called Deluxe rooms which had bed bugs on it!!! live bed bugs! when we were checking out the next day we bought it to the notice of the staff at the reception...who said that they were shocked and it had never happened before. No senior manager came to speak to us and nor were we offered a discount...obviously we will never go back there. nd if you are in lonavla...stay away too. Even if everything else was decent the bugs incident over shadowed our entire experience!

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jenny1481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2012

It was a very nice, comfortable and cozy suit alongwith good cuisine, bar and water park. we really enjoyed

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ajay_Saxena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2011

We had to wait a lot in the reception for rooms even though the hotel was totally empty back then . Room Service was pre-historically slow cause of which I came down and had food there . Surprisingly I did not get sick even though the standards of food there lacked the simple definition of edible . They charge ridiculously for recreational activities . Swimming Pool was really dirty . Hotel lacked a gym . Tip to everyone out there "Danger Stay Away" .

  • Stayed: February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shawnpwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

The hotel is on the highway and thats the only good thing abt it....
Food was awful, we ordered pav bhaji thinking it's maharastrian dish so it must be good here.....contrary to our expectations it was tasteless and cold....the service was too slow and after repeated reminders only they deliver the wash room a mess....

  • Stayed: July 2011, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank yogesh s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2010

I do tend to visit Lonavala every month and this time it so happened that my wife booked this hotel as a surpise for the 2nd day cause in a week I was travelling out of India for a long time... This hotel is average cause its too far away from central lonavala & we had to drive for almost 45mins especially with the traffic on weekends and also it was very expensive as per the standards... The hotel has been maintained well with nice rooms and good sleep quality but certainely not worth the price they are offering this at... The plus point at the hotel is the food which is fantastic but then you can still go to the restaurant even if you are not staying at the hotel!

  • Stayed: November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gauravkshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2010

The hotel is quiet and lovely. the food is good.the service is the best part of the hotel.the location of the hotel makes it ideal.

  • Stayed: May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AMANRobust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lonavala hotels
0.7 mi away
Retreat Heritage Lonavala
Retreat Heritage Lonavala
#51 of 67 in Lonavala
84 reviews
0.7 mi away
Highland Resort
Highland Resort
#35 of 67 in Lonavala
54 reviews
0.5 mi away
Valvan Village Resort
Valvan Village Resort
#18 of 67 in Lonavala
95 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel The Metropole
Hotel The Metropole
#58 of 67 in Lonavala
42 reviews
0.7 mi away
The Adarsh Hotel
The Adarsh Hotel
#21 of 67 in Lonavala
65 reviews
1.3 mi away
Crystal County Resort
Crystal County Resort
#12 of 67 in Lonavala
77 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Kailash Parbat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Kailash Parbat

Address: Old Mumbai Pune Highway, Lonavala 410401, India
Region: India > Maharashtra > Pune District > Lonavala
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant
Hotel Style:
Ranked #31 of 67 Hotels in Lonavala
Price Range: £53 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Kailash Parbat 3*
Number of rooms: 30

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing