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“Average” 3 of 5 bubbles
Review of Kumar Resort & Water Park

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Kumar Resort & Water Park
Ranked #53 of 67 Hotels in Lonavala
Mumbai (Bombay), India
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Average”
3 of 5 bubbles Reviewed 16 January 2014

Location is good very near to the bus stand. Overall experience was ok. Do not go on public holidays as it becomes too crowded and you may not enjoy that much. I would recommend Water Kingdom over this place for water rides.

Stayed February 2013, travelled with friends
Helpful?
2 Thank GKs2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Traveller rating
    13
    31
    39
    18
    18
See reviews for
62
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7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Pune, India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 22 September 2013

Management is worst, there main motto is earning more money nobody care about customer. We had a group of 75 members for our GT, booked a resort 3 weeks ago but on GT day. All the program was finalized with there team but as we reached nobody was looking after us. we had told to arrange program at POOL side but there was no light & nobody informed till start of program at last moment shifted indoor. Menu was different what was finalized after enquiring everyone was pointing finger on one another this was an worst example of communication than hey were arranging the ordered menu our prog supposed to start at 6:30 but due to mis-management it start at 8:00 pm. During order finalization Bear rate was finalized but one day prior they informed rate which was almost double it was really shocking to us . We had finalized pool & this was informed at every instance but during finalization they charges 5000/- extra for using POOL & when we argued with managerr who was invloolved during finalization he clearly state it was our managemnt decision & we have to pay it & there GM is worst man he dont have business ethic only motto is to harrassed to customer & earn more money so my humble request is dont ever visit KUMAR RESORT here ALL IS WORT. team was very rude & arrogant.
I had visited across INDIA but never face such a bad experience in any hotel so if you want to get frustrated please plan your trip once at KUMAR.

  • Stayed September 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
17 Thank Vinay2607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lonavala hotels

Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 10 August 2013

This hotel has so much to offer right from water park, indoor games and other amenities. Best place to go with family. Our duplex family room (17k per night) was really nice. Only thing is when u pay such an amount you don't just want Nice but "Best" and that unfortunately can't b seen anywhere. Though the management is trying hard, my best wishes to them atleast they have gone a long way since my last visit in july'12 . Upgraded room, ambiance, food, location are the strong points about this place. Service, quality, management, Maintenance is a huge weakness. Overall, 4 star charges, 2 star service, 3 star value.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Guestisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satara
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed 27 July 2013

the hotel is nicely done, and its a best property. it's a paradise here - rains n dews - floating in real clouds Now coming to the hotel. Well after reading the reviews I was a little worried, but the place turned out much nice n better. All rooms nice n spacious, good, This is the best place to be in.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RohitBhonsle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 5 July 2013

Recently visited the resort with my family including kids and experience was average. Kids enjoyed the rides and the swimming pool most, along with the rain dance.

I have booked my trip over phone, the receipt which they sent was with the wrong date but they corrected the same once I complained.

There was also an option for BBQ (Kabab Village) but they never mentioned this option while booking and I came to know once I reached there. The food available in my package was pathetic – I would rate 3 out of 10 on the food side. Looking at the ambience of Kebab Village, I guess they might have better food over there.

Additional snacks were available at exorbitant price; I can’t see any reason for such high price when it comes to taste and quality.

On the facility side: I would say that not properly maintained, mainly the washrooms/showers were in the bad shape.

OK for short day trip (6-7 hours). You may visit the same and might enjoy the rides, but don’t keep high expectations.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ManishRaj13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 30 June 2013

Positives:
- located at heart of market ( like city center)
- can bargain and get a good package deal with meal & resort options
- average play area or games available for entertainment like pool tables etc
- late checkout can be bargained/negotiated
- you can buy and get everything around resort; street shopping;arcade;small mall etc.
Negatives:
- Room service very slow
- Room hygiene average, not adequate toiletries provided
- restaurant/room service quality below average, can find better food in vicinity

  • Stayed June 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Nevergivup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 26 June 2013

We were in Lonavala for team outing and selected this place for lunch.
It was raining and cold and needed something to munch on quickly.
The food was quite OK, both veg and non-veg.
There was an option of BBQ as well but we decided to go for ala-carte instead.

  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PrashantKamble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kumar Resort & Water Park

Property: Kumar Resort & Water Park
Address: 202B,Old Mumbai-Pune Highway, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #53 of 67 Hotels in Lonavala
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kumar Resort & Water Park 3.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Kumar Resort & Water Park Hotel Lonavala
Kumar Resort And Water Park

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