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“Disappointed”

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Hotel Surpin Palace
Ranked #11 of 29 Hotels in Kota
Swansea, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Disappointed”
Reviewed 8 December 2011

We booked The Hotel Surpin Palace on route to the national park, booked for 2 nights but couldn't wait to get out of there.
Staff quite helpful, Reception looked OK, Spacious rooms (We booked the Executive) Sheets and towels, were OK.
Having been in India for 3 months, we are used to various standards of accommodation, but at nearly Rs 2000 a night, it was awful. We have had cleaner and nicer ones at RS800. Soft furnishings are all badly stained, Room was dirty, toilet dirty, asked for it to be re-cleaned, that was a battle when they finally sent some one up cleaned toilet, basin and then the floor with the same cloth.
Complained about the room and were shown several others just as shabby and dirty.
Booked out asap following morning and went straight to National Park.
There must be better value in Kota

Room Tip: Go elsewhere
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 04_roger_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 October 2011

me and my wife was going to kota for her test. There we stay in this hotel for one day nd night .the room of the hotel so clean. The service nd the food of the hotel is also good.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank kishor1420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaipur
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 December 2010

High standard of comfort and service. Staff were unfailingly cheerful, polite and helpful.
Safe and refreshing enviornment.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank lalitytagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quito, Ecuador
Level 5 Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 14 December 2009

Hotel Surpin offers all A/C. rooms designed to pamper and fulfil the needs in the most distinguished manner possible."We stayed there for 2 nights and it was truly magical,"The food is freshly prepared and fine,A basic property with historical charm converted into a state guesthouse, and finally a heritage hotel. The exterior is colonial in style.Our room was large and the bathroom was huge,the staff is very helpful the rooms are well maintained i mean its true vaule for money,The Maharajah and his wife were there and, just like old films, she was on sitting outside being fanned by a servant,They did not mix with anyone however!The hotel has seven rooms that are equipped with modern amenities such as air-conditioning, cable television and ISD telephones,The restaurant offers Indian, Chinese and Continental cuisine. ...‎

  • Stayed October 2008, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank PeeNPee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Surpin Palace

Property: Hotel Surpin Palace
Address: Station Road, Kota 324002, India
Region: India > Rajasthan > Kota District > Kota
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #11 of 29 Hotels in Kota
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Surpin Palace 3*
Number of rooms: 22
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